I have music and music videos purchased from itunes on my iphone

I have music and music videos on my iphine and ipad, i use home sharing, however suddently the music videos wont play on my iphone saying' the requested URL is not avaialbe on this server" , plus the titles of songs are linked to the worong music tracks.. i tried re-syncing, but this didnt help.. HELP!

You cannot merge two Apple IDs. You cannot share purchases with other Apple IDs although there is a temporary form of sharing.
iTunes- How to share music between different user accounts on a single computer
Understanding Home Sharing
iOS- Setting up Home Sharing on your iOS device
iTunes- Setting up Home Sharing on your computer
Setting up Home Sharing for Apple TV (2nd & 3rd generation)

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HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

ITunes won't sync any music that was not purchased from iTunes onto my iPhones 5S

I have updated to Mavericks on my macbook, and iTunes will no longer sync my iPhone 5S properly. It does not remove any music that has been deleted. My phone will no longer play any music that was not purchased from iTunes. I tried to delete all my music and download it again, but iTunes would not remove it from the phone. Is anyone having a similar problem? Any ideas to get things back to normal? I am restoring from back up as I type, but I doubt it will solve my problem.

I had the exact same problem since upgrading to Mavericks. When I tried to copy the music from iTunes, either wifi or wired, it appeared in 'On this phone' greyed out. Forcing a sync didn't help. I noticed too that iTunes showed odd values for the amount of space available on the phone - around 9GB compared to 27GB on the phone itself.
I solved the problem by turning off iTunes Match, turning it back on again, then reconnecting my iPhone.
Message was edited by: ajstevens

Older music/TV shows & videos purchased from iTunes store no longer work on PC (iTunes only)

Hi,
I am having trouble with iTunes on my Win PC and would like some help. It clearly appears to be a software or configuration issue. Essentially all my older music videos and TV shows all purchase from the iTunes store (anything older than 2012) simply will not play with iTunes (but will play with all other Win apps). Here are the details:
1) Running new PC with Win 7 ultimate
2) All media files in one location (iTunes folder) all new tunes and videos are stored there
3) I am running iTunes v10
4) Newly purchased music videos work - older ones (from 2011-2006) no longer play. Same with newly purchased TV shows but not older ones.
5) When file is selected in iTunes it simply does not play them (no crash, no sound, nothing) - itunes is still active and you can select other music, etc.
6) Videos play in Win player and any other windows app applied to them (sourced directly from iTunes to Explorer)
7) Problem did not exist in much earlier version of iTunes (or I would not have purchased them, duh)
8) Problem existed in last few versions of iTunes
9) Problem existing on last PC as well as this new one
9) ALL videos STILL work fine on my ipad and ipods - nothing wrong with those files themselves
10) I have searched online and tried: control panel selections with Quicktime (3D video setting), uninstalling itunes several times, uninstalling quicktime, etc.
11) All tests pass with iTunes diagnostic
Please help if you can! Thanks.
best, AHC99

By the way... ALL music files back to 2004 still play fine on iTunes on the PC...

I cannot load videos purchased from iTunes onto my iPhone 4. Says video format is not supported.

I have most recent version OSX, iTunes and my iPhone 4 is up-to-date on software as well.
I just purchased, for my son, The Adventures of Chuck and Friends from the iTunes store. Downloaded the first season and it plays fine on computer. However I get a message that it was not copied onto the iPhone 4 because the video format is not supported by the iPhone. I have updated the software on the iPhone 4 and still get this message. Any suggestions? Thanks in advance.

is this something new then?
From the apple site:
Listen to audiobooks
You can listen to audiobooks purchased from the iTunes Store or the Audible website.
Audiobooks purchased from the iTunes Store can be played on up to five computers at a time. The computers must be authorized to play purchases from the iTunes Store. (You can’t play these files on a sixth computer until you deauthorize one of the already authorized computers.)
Audiobooks purchased from the Audible website can be downloaded to up to three computers at a time. The computers must be authorized to play purchases from Audible.
which is confusing because I am still having this problem, I can't find it on my laptop...

I have some music from CDs and recent purchases from iTunes on my iPhone 4 that are not synced with my iTunes account on my computer. How can I sync my phone and iTunes on my computer without losing what is on my iPhone? (original computer was stolen)

I have some music from CDs and recent purchases from iTunes on my iPhone 4 that I would like to sync with my iTunes account on my computer. The CDs were on my original laptap also, but it was stolen and I set up the iTunes on my new computer.
When I try to sync I get a message indicating that the iPhone iTunes will be replaced with the computer iTunes.
How can I sync and retain both iTunes?

Music is designed to sync in one way only, and that is from iTunes to the phone. There is the expectation that you would backup the computer to save this data. There are 3rd party solutions to try and recover music from the phone to put back into a blank iTunes library.
See this user generated tip for help https://discussions.apple.com/docs/DOC-3141

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Kford_red wrote:
Feel a bit gutted as spent £££'s downloading music tonight and not been able to get the songs onto my phone so far!
The music you just downloaded tonight to your new computer is safe. The music you purchased on your phone is safe. You shouldn't feel gutted. It's your other music that you should have taken better care of. That would include any music you ripped yourself or purchased outside of iTunes. That you can't get back.
It has always been the user's responsibility to back up and protect downloaded music. If you didn't have a backup of your computer before it started acting funny, that's your fault. It would be no different than if you lost a music CD. It would not be a record store's responsibility to replace if you lost it. Digital music is no different. Similarly, a phone is not a backup medium. Phone's break, get misplaced or stolen all the time and are not a substitute for a backup copy of your music and media.
Computers WILL break. Hard drives WILL fail. That's why you back up your data.

I have an apple id which I have been happily using to purchase from iTunes and it appears on iPad and iPhone. Now I have done something wrong in iCloud and my mobile me Id comes up on iPhone and iPad so I can no longer purchase. What should I do.

I have an apple id which I have been happily using to purchase from iTunes and it appears magically on iPad and iPhone, MacBook and partner's iPod touch. Now I have done something wrong in iCloud and my mobile me Id comes up on iPhone and iPad so I can no longer purchase using this and i can't find a way to reset What should I do? I want to be able to buy apps from iPhone and iPad from this same account and still synch with my mac book and share with my partner's iPod touch.
Any suggestions?

We are users, not Apple. We cannot trace your phone, and neither can Apple.
Please change every password you have. Posting your email addresses and Apple IDs on a public forum is insane. Hopefully a Mod will edit them out for you.

I want to download a video clip from iTunes to my iPhone...How?

I want to download a video clip from iTunes to my iPhone...How?

A quick look at the threads in this discussion (iMovie 4 and previous) revealed this:
http://discussions.apple.com/thread.jspa?threadID=318676&tstart=0

Burning a DVD with m4v music videos purchased from iTunes

Instead of buying Apple TV, I would like to burn a DVD with my collection of music videos purchased on iTunes. Most of them are Protected MPEG-4 video files, having the extension .m4v
My question what I need to do to burn a DVD with these files, without loosing the quality and maintaining the video's aspect ratio? I don't mind to upgrade my iDVD programme to the version of 2008 and QuickTime to the version of Pro, if that will help to resolve my problem. Currently iDVD 6 does not support the protected m4v files, hence I can't burn them into a DVD for watching on TV screen. Your advice is highly appreciated.

This is from the Terms of Service page for iTunes. The bottom line is that you can't burn the videos to DVD.
10. Purchase or Rental of Apple Content
Usage Rules
Your use of the Products is conditioned upon your prior acceptance of the terms of this Agreement.
(I edited out the sections that do not pertain to your question.)
(vi) You shall not be entitled to burn video Products or ring tone Products.
The complete document can be found at http://www.apple.com/legal/itunes/us/service.html. If you live in a country other that the United States, you will have to get the document that applies to you.
Message was edited by: Glo H

I just updated itunes and a LOT of my movies and music disappeared. These are movies and music I owned already and did not purchase from iTunes. How do I find them or do I need to add them all again? Also what happened to the sidebar?

I just updated my iTunes software and have a lot of problems...
1. The sidebar option is gone. I LIKED the sidebar and it was easier for me to navigate that way.
2. Also no lists? I hate the icon way to view it. It makes my eyes go wonky and I have a harder time actually looking for what I want.
3. A LOT of my music and movies have disappeared. These are music and movies I owned that I did NOT purchase from iTunes so I can not re-download them.
How do I find the missing files? Do I have to readd them into iTunes? Is there a way I am not seeing to put thew sidebar back or make the files be viewed in list form? Can I undo this update to put it back the way it was. I hate this update...

See my answere to your post in the Mt. Lion forum.

I have a new laptop - I would like to transfer my music from my ipod to my new computer. I do not want to lose the music that was not purchased from itunes - when I sync I am afraid I will lose all of this music. how do I sync without losing the music on

I have a new laptop and do not want to lose my music on my ipod when I sync. Some of the music is not purchased from itunes - its from my CD collection - last time I lost everything on my ipod and had to manually put all the music back onto itunes.
Please help
Tom

Copy everything from your old computer, or your backup copy of your old computer, to your new one.

Video purchased from iTunes Music Store not compatible with my video iPod?

I purchased the White Stripes music video for "The Hardest Button to Button" from iTunes, but when I plug in my video iPod, it says it can't copy it over because it "can't be played" on my iPod. I don't understand what to do! All the other videos I've purchased from iTunes has copied/played fine...
Can someone please help me figure out what to do? Is it a bad video and I need to seek a replacement from Apple? I'm using iTunes 6.1, not the newest iPod updater (because of all the problems with it), video iPod, and Windows XP.
Thanks!

I need help! I've followed some suggestions from people at the IGN forums, but nothing has worked so far. I'm in the process of waiting on a reply from Apple.
Please help!

I deleted iTunes from my PC, is there any way i can sync my phone to a newly downloaded iTunes without losing my music that wasn't purchased from iTunes?

BACK-STORY
I recently was given a new iPhone 4S from the Apple Store, I synced it to my PC when I got home and got everything back.I had to uninstall a download of windows 8.1 back to the original windows 8 in order to install an anti-virus software. The only way to uninstall Windows 8.1 is basically a factory reset, by doing so I lost everything that wasn't saved in cloud or external drive.I downloaded iTunes again, signed in and the only thing I could find was the music that I purchased from iTunes. I don't want to connect my phone to the iTunes I just downloaded,because I think I'm going to lose all the music that's already on there, minus the music I bought from iTunes. It's a lot of albums and it took me a while to collect them all too.
WHAT I WOULD LIKE HELP WITH PLEASE
Can I transfer the music on my phone to some type of storage?
USB memory drive
Cloud ex. Skydrive, Google Drive, Dropbox etc
Store somewhere on my PC. (I know I can't sync from my iPhone to iTunes.)
If it is at all possible to store the music that's already on my iPhone using another method,such as the ones I've mentioned or haven't,can I then transfer it to iTunes?
If there is no way to save my iPhone's music library, then when I rebuild it is there a way to store it, that if the same thing was to happen I wouldn't have to go through this process?
Also, any other tips or advice would be greatly appreciated.
THANKS IN ADVANCE TO ALL!!

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

Video Purchased from iTunes won't play on iPhone 3G

I am using a 3G iPhone, and have been able to synchronize all of my music and videos successfully to the iPhone up until now. Here is the problem, and related steps/issues:
1. I have the series, Mad Men, purchased on iTunes. The episodes appear perfectly on my iPhone. (Note: I also have several of my own videos uploaded to my iPhone, and they play just fine).
2. When I choose an episode to watch on the iPhone, I get the following message:
"This movie could not be played."
3. The same message appears for EVERY episode I have.
4. The episodes play perfectly on iTunes, with no problems.
5. My music is synced perfectly, and plays perfectly. Most of the music on my iPhone was purchased on iTunes as well.
I can't find any explanation or solution as to why this is suddenly happening, with no way to resolve this.
RW

OK, so I just went synchronized another video that was purchased on iTunes. The same exact message appears when I attempt to play the video.
The bizarre part here is that the videos I have made play absolutely fine; in other words, videos NOT purchased on iTunes are playing fine.
Also, the problem was encountered yesterday. I was able to view the videos; a few hours later, when I went back to watch the videos, the problem started then.
RW

I have music and music videos purchased from itunes on my iphone

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