I have music on my phone that will not show in my iTunes library, so I cannot play those songs from my computer.

I am having a list of problems with my phone. First, my music keeps starting and stopping and I can't get a song to play through.  I went to the apple store and they told me I have some kind of damage so my dock connector thinks it's connected or something. In any case, I have a lot of trouble playing music through my iHome since it is connected by bluetooth and my phone no longer likes to play music. So I've resorted to playing music off my computer through my iTunes library until my phone upgrade is available. Today, I ran into the issue where I noticed I was missing songs from my iTunes library. I checked on my phone and they were on there, so I'm confused why they are not in my library. Shouldn't they be synced?? I'm absolutely perplexed, and I just keep running into problem after problem. Can anyone help as I can't get phone support without giving Apple more money?? Thanks!

You probably purchased those songs on your iPhone and never transferred them to your computer. You can do so by following these instructions:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer

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