I have my Acrobat License Key but don't know which version of Adobe it corresponds to.
Is there a way to determine what version of Adboe Acrobat Pro goes with my License Key? I have attempted to contact Adobe support directly but have had no luck even getting ahold of a real person, VERY very disappointed in their support thus far. hope you guys can help me out.
Thanks!!
In case your acrobat is still installed on your computer, then you can check windows registry.
Acrobat versions 9 and earlier store the serial in key named "serial". As the unencrypted serial too this is a 24-digit key, usually starting with 9.....
It is basically possible to decode this serial back to those type of serial which can be entered in a program installation - unfortunately the support staff may not tell you the result. In other words... bad luck
But as i know there are some serial recovery tools which can do this job for you too.
If the result is a 24 digit number, starting with 1016 or 1118, then you can be sure it's a serial that fits the algorithm used for serial numbers.
What is not safe at this moment, if this is a legal copy. And exactly at this point you need to contact the support chat again to let them check this for you.
Once you got the complete serial, you will find the downloads under these links:
Download Acrobat products | Standard, Pro | DC, XI, X
even more accurate links you will find here
Similar Messages
-
Need a newer version of Os to run printer and software. Confused if I need to get which version to be able to upgrade to MAverick for free. Also, need something I can download since Apple store is far away.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X. For detailed information see this user tip: https://discussions.apple.com/docs/DOC-6271 )
The OS 10.6 Snow Leopard install DVD is still available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Before installation you should back up all your data.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion -
Sorry...title says it all. I had a Photoshop Elements 3.0 on disk and have subsequently downloaded updates and was running an updated version on my stolen laptop with Windows 7.
MyAccount shows my Photoshop serial number but not the version number which I have forgotten. I assume I can now redownload the version I had - updated to work on Windows 8.1 but don't know which version to download.Contact Customer Support by chat or by phone and they should be able to look into your purchase history. You might even find it yourself if you poke around different links in your account.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Support should be able to deactivate the software for your stolen laptop as well. -
My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have an older airport express, but don't know where to look to find its model number.
The version number is airport utility 6.3.4 (634.17).
Can anyone point me in the right direction? Thanks.Hard to see it's so teeny. I needed a magnifying glass.
FWIW, you should not mark your reply as Solved because you did not solve your question. Helpful and Solved are used to reward the user who help you or solved your problem. -
Can I transfer an e-book from my Mac laptop to my iPhone? I have installed the iBook app, but don't know if I can transfer my e-books.
Be careful with the transfer talk. Keynote for the pad and the mac are slightly different- so make sure the template they plan to sell you will work on the pad, as opposed to a mac.
If you can get it as a file, you can e mail it to your self, or stick it in drobobx and bring it down, or use your normal syncing device.
How are you syncing your pad now, with a PC?
if they are selling it for the pad, they must have a way to get it to you. So spend some time on their website and see if they have some good instructions for you. -
I have lost Lightroom 5 due to a crashed hard drive. I don't have a back up disc, and I dont think I have a key. I have a an adobe key recorded but don't know if it relates to LR5. I have an LR4 disc and key. LR5 is still intact and running on my laptop, but I need to use LR% on my desktop PC. I need an address to try a download so that I can try the key which might fit it. Any ideas how I can transfer the program (with key) from my laptop? Any other ideas?
John Carden <[email protected]>Just download and install.
you can find by internet search for "download Lightroom", or click here:
https://creative.adobe.com/products/download/lightroom
Note: trial software is same as licensed software, once you license it.. (I hope you still have the license key). -
I need adobe reader but don't know which one to download to my new Mac Pro with retina?
I need help...I need to download adobe reader for my banking and such. But don't know how to do it let alone what one I should choose. Could someone please help me. Thank you bunches
You download from the Adobe website. Follow the step by step instructions. Any questions post in the Adobe forums since it's their product.
-
How do I retrieve the Adobe Pro License key/# so I can reinstall on my computer. I had to have the hard drive replaced due to failure and don't have the necessary information to reinstall Adobe Pro.
As this was a 1,000 USD + purchase I did registered back in 2008 when I got my copy of "Adobe Creative Suite 3 Design Premium". And now I'm in the same situation as you. I did go to manage my account and found my serial number.
My disk crashed completely and I got everything back and running from my Time Machine backup. A few days ago Illustrator said there was a licensing issue. I tried all their gradual solutions up to the very last one: Reinstalling.
I did that and inserted the Serial number; it worked. Now that I'm opening the Adobe Acrobat Pro it requires me to input the serial and it says is invalid!
Anyone has an idea about this? -
Need to kniow which 5 computers are authorized. I may need to deauthorize some but don't have the answer. Trying to play some songs I purchased but am not allowed. Get the 5 computer authorization message! I know I have Itunes at work and on two Ipods and my home computer
ThanksThere isn't currently a way to see a list of which computers are authorised for your account (iPods, iPads and iPhones don't count in the 5 limit). Have you had other computers in the past which you haven't deathorised and/or updated or reinstalled the OS on the computers that you currently have without first deauthorising them ?
Individual computers can only be deauthorised directly on them, but as you have more than 1 computer authorised then you can log into your account on your computer's iTunes (Store > View My Account, Store > View My Apple ID on iTunes 11) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
Deauthorising a computer doesn't remove any content from it, it just means that you won't be able touse any iTunes downloads on it until you reauthorise it. -
My Bank has made Trusteer raport available to protect all my passwords...and the new version of firefox which installed itself!!!!!! cant support this safty measure whic has now been compromised by MyWebSearch which has also installed itself on my browser...How can I get this feature to run on my browser please!
Regards
CocoFrom what I have seen other Trusteer Rapport users post here recently, it isn't compatible with the Firefox 4.0 betas. Most security applications or add-ons typically don't support beta pre-release software. You should still have your older version of Firefox installed yet (if you had one installed), the Firefox 4.0 betas install to their own unique Program Files folder and don't overwrite another version of Firefox.
-
I have a Sony Mini HiFi (CMT- BX70DBI) and my 4th gen does not fit on the dock. I assume I need an adaptor, but which one?
If the Sony uses the Universal Dock System you need this adopter. If it does not they try Sony.
http://store.apple.com/us/product/MC650ZM/A?fnode=MTY1NDA0OQ&mco=MTg5MTgxMjc -
HT1535 How can I add a song to a video ? I,have both on my iPad but don't know how to put together
How can I, add music to video?i,have both on my iPad and my desktop.
You need to look for a video editing program or app.
Without knowing what computer operating system you have I really can't recommend one but there are a lot, both paid and free. -
I am new to iPad and have downloaded the Nook app. How do I use it to read the Nook books are that in my account from Barnes&Noble?
From http://www.barnesandnoble.com/ebooks/help-faqs.asp#NOOKapp
How do I download my books to my device? I get a message "Safari cannot Download".Launch the NOOK app software to trigger the automatic syncing of your purchases to your device. You can also manually tap the 'gear' button in the lower right-hand corner of the navigation bar and then hit Account Settings. This will open a screen to allow you to enter your login information which includes your account name and password. Press Go and your information will be verified and then the contents of your on-line NOOK Library will be listed for you. Then just browse your book listings and tap on the book you'd like to download to your device. A popup will confirm your request. Press OK and the book will download to your device in the background, and you'll be notified when it has finished downloading. -
I need to know what ipad I have 2 or 3 but don't know the version
I don't see anything on the back nor in settings. Help please.
Model Number
http://support.apple.com/kb/HT5452
Maybe you are looking for
-
How do I get a song to stop at the end in garageband on ipad 2?
When a song in Garageband (on ipad 2) reaches the end, it immediately loops back to the beginning and starts playing again. I'd like to use Garageband as an accompaniment to live performance. So, how do I get the song to stop (and not restart) at the
-
How do I transfer my Itunes Library onto a new computer?
I feel pretty silly, but I just got a new laptop and want to transfer the music I have purchased. Do I upload from my Ipod? Or do I burn the library off the old computer and upload on the new one. The old operating system was Windows XP, the new one
-
Even more faster pacman searches ??
UPDATED: version 0.2.1 rewritten synchronize function. it is more robust now. UPDATED: version 0.2 fixes a SERIOUS bug: directories of the db were not deleted when the db is synchronize back in case some packages had been removed.
-
Problem while Fetchign data from
Hi, I am fetching the data from table CDHDR but though there exists data in the database table, the select query is giving 0 Entries..Please look into my code. SELECT-OPTIONS: s_lifnr FOR lfa1-lifnr, "Account Number of Vendor or Credi
-
why i cant ubdate my iphone from 5.1to ios 7 how ever its downloaded to the phone when i press install its make veryifyng its stop installing . any one have idea about this problem