I have my aperture upgrade by not my original serial number
I have my aperture upgrade but not my original serial number.
any ideas?
You need to contact Apple with a proof of purchase:
See this document:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
-- Léonie
Similar Messages
-
Aperture upgrade won't open with serial number
I have a retail license for aperture version 2.1 with the serial numbers on the jacket for the cd. Several times after upgrades the new version will ask for my name and serial number. The latest upgrade to 3.4.5 tells me that my serial number is invalid. Any suggestions?
Thank you so much for your reply but I want to apologize for wasting your time with this question. I was making a "rookie" mistake by using my cd jacket information from version 2.1. After reading your reply I looked further into my cd's and found the version 3.0 cd with the info I needed on the jacket. The correct serial number works fine with the upgrade.
-
Aperture 2 Does not Accept my Serial Number After a Repair Install of OS
I had to do a repair re-install of Leopard, followed by download and installation of software updates needed. This was completed successfully, with no problems. The first time I try to log onto Aperture 2 following this re-install I am asked to provide the product serial number, which I do. The S/N is coming from the packaging supplied with Aperture 1.5 Retail Version. I have since upgraded to Aperture 2.1, but there is no serial number with this package. I have entered this S/N every possible way. Can someone please tell me what Aperture is expecting in this field in this circumstance? I have had no problems with Aperture at all until I attempted to log on today.
Thanks for any help provided. This has been very frustrating!!Welcome to the forum.
i-bird wrote:
II have since upgraded to Aperture 2.1, but there is no serial number with this package.
Yes there is, you must have entered it to get your Aperture 2 upgrade working in the first place. If bought by download it should be in an email somewhere, or possibly also by logging into your Apple ID in the store. If you bought the box it'll be on a sticker somewhere in the box.
Unless you were still using the trial version of Aperture 2, you have already typed this number in at some stage...
Ian -
CS5.5 Upgrade does not accept the serial number used for CS 5 Master Collection install
Installed CS5 Master Collection from disk with given serial number. CS5 Master Collection installed fine. Inserted CS 5.5 Design Standard disk, and entered its serial number. It asked for a qualifying product/serial number. I selected "Master Collection CS5" and entered the serial number I had just used to successfully install that product. I get an error saying "This serial number is not for a qualifying product. Please try another."
Serial Number or Activation Issues
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help making contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/ -
Upgraded, and now my original serial number won't work, can't use pages!
Hi everyone --
I recently upgraded my hard drive in my ibook g4, and backed everything up to an external hard drive. I've since transferred everything back, including iwork '05. Now I open pages and it asks me for the serial number...only thing is, I didn't keep the original box/book w/ serial numbers, and only have it written on a slip of paper -- I entered it, and it's not right! It's a series of 5sets of numbers/letters (QMMH-6CDS-etc.etc.). Do you think if I call apple they'll give me another one? If not, how the heck can I obtain a new serial number so I can use pages again? This is so frustrating...Thanks!Laura,
I'm sorry you're having problems. iWork '05 was infamous for making some serial numbers difficult to enter. Make sure you properly distinguish between zeros and ohs. Zeros will have a dot in the center. Also make sure you enter a one and not a small L. They look very similar. Use the hyphens. Don't use the Caps Lock key.
Finally, don't ever throw out package materials that have serial numbers on them.
-Dennis -
I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?
The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers. -
Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation
Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck -
Have serial number for upgrade but not the original
My system has crashed and I am reinstalling everything...I have my Web Creative Suite C4 disks and serial number, but none of the products needed to verify the upgrade. What do I do?
Hi RJ grossfeld,
You need to contact Adobe Customer service to unlock the serial number for activation.
You can reach our chat support at http://adobe.ly/yxj0t6
Regards,
Rave -
I recently purchased Aperture from App store and this was running fine until I upgraded to Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?
I also have this problem! Mine is also not from the App Store. I had purchased Aperture 1, then upgrades for both version 2 and version 3. It's annoying as it is, but I also have to enter my previous serial number as well since it was an upgrade.
Following this thread in the hopes that someone will have a solution. -
Can't find original serial number - have update numbers, can't open Aperture on new mac
I just bought a new apple pro and moved over aperture from my imac. When I try to access aperture on the tower, it asks for my aperture 1 serial number which I cannot find. (I have the update number.) I no longer have the box. I registered when I bought my first aperture, and that number must be in my system. I still have the imac. Where can I find this number?
The information may be in your Apple Store account.
Just today, I was in the same situation and having received Aperture 1.5 as a gift, I could not provide a proof of purchase (see http://support.apple.com/kb/HT1861).
The AppleCare representative sent me to my Apple Store account (store.apple.com - "Account" is at the top right) since I had bought the Aperture 2 and 3 upgrades online. There, I clicked on "Downloadable software puchases" and I got the list of software including the serial numbers. I entered the v3 upgrade serial number first and then the v2 upgrade and it worked -- even though I did not have the original serial number for v1.5.
Hope it helps. -
Aperture wants the original serial number and I don't have it!!?!!
I upgraded to a newer iMac and migrated all my files over to it. When I tried to open Aperture it asks for the serial number (I have 2.1.4). No worries, I input the serial number. Then it says that my serial number is for an upgrade and it wants the original serial number. I bought aperture years ago and have no record of the original serial number. The Apple website says I need all kinds of documentation to get a new serial number, the store that I bought it from is now closed and I now live on the other side of the world from where I bought it. Surely, I don't need to buy a new copy of Aperture? Shouldn't Migration Assistant carry with it the software history? This doesn't seem right to me.
Please let me know if you can help
CBeatondubaiWhat is or is not "anti-customer", expectations and experiences differ, surely. Nonetheless I have never ever not had a copy of my serial numbers? How about simply adding a SOFTWARE group in your address book and adding what you've got. Takes about 30 seconds per purchased application, and saves you looking for a printed copy next time you need to re-install due to a new machine etc. Simply copy & paste and you're back to reading mails or drinking coffee.
That being said, I want Aperture 3 with better Geo-Location tagging support etc. for Christmas 2009 ideally... come on Apple -
Hi everyone, I have LR 5 that I purchased with a serial number and about a week ago I got the message about a new update, I want to get LR 6 but not the creative cloud, last time from LR4 to LR5 there was just an update without buying the creative cloud, is that possible from LR5 to LR6? Thanks so much.
Welcome to Apple Discussions!
You can't install 9.2.1 or earlier on any Mac that is only Mac OS X bootable. In fact you need to use the restore disks which came with those Macs to install 9.2.2 on those Macs. 8.6 is only possible to install on Macs which came with 8.6 or earlier. The 9.1 disk may be useful for your 1999 PowerMac G4, but won't be of any use for a 2006 Powerbook G4.
Adobe Pagemill does not follow w3.org web publishing standards. If you want a webpage editor, get http://www.barebones.com/ BBEdit
MS Office, there is a free Mac OS X alternative in http://www.neooffice.org/
Or you can upgrade to the full Office 2004 for the Mac, or get http://www.thinkfree.com/ or Open OS X Office.
Wordperfect files can be converted to Word files with http://www.dataviz.com/ 's Maclinkplus.
Microsoft no longer has Internet Explorer for download (that quit being offered January 2006), though that is covered more in my FAQ:
http://www.macmaps.com/browser.html
As for other Mac OS X inquiries, I strongly recommend seeing my other FAQ:
http://www.macmaps.com/macosxnative.html
which should answer most of your other questions. If you have further questions, please feel free to ask me.
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public. -
Help... I purchased Adobe Lightroom 4 in January 2013 via Amazon. I am now trying up upgrade to Lightroom 5 (via the Adobe site), and it will not recognise my serial number. Has anyone experienced this before? I do not want to buy into the Cloud scheme, so happy to pay the upgrade for my LR. I have all payment details from Amazon.
Any assistance would be greatly appreciated. Thank you.Hello,
I am in the installation section. There are 3 options on page:
1) I have a serial number and want to license Lightroom
2) need a serial umber? Buy - using your web browser
3) 30 day trial
I assumed that because I already had a serial number from my LR4 purchase, I select the first option, go from there and pay for the upgrade. When I select that, it takes me to another page where I need to enter a serial number. This is where I am getting stuck. -
CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to activate upgrade
Jakida for issues with serial numbers we will need you to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
-
I have a license for Creative Suite CS3 and bought an upgrade for CS5 a few years later. Would the original serial number for CS3 be the same for my CS5 version?
No... if you do not have CS3 installed, you will enter your CS3 serial number when asked for proof of a qualifying product... and then you will enter your different CS5 serial number... every version, new or upgrade, has a unique serial number
Maybe you are looking for
-
Push data from BW 3.5 to XI 3.0 via ABAP proxy
Hi, I have the following scenario: I´m in BW 3.5 trying to send data to XI 3.0 via ABAP proxy. I´ve already found a "How-to" to do build this scenario, but something does not work. I think that problem is when a try do the logon from BW to XI becau
-
Printing messages in Log File and Output File using Dbms_output.put_line
Hi, I have a requirement of printing messages in log file and output file using dbms_output.put_line instead of fnd_file.put_line API. Please let me know how can I achieve this. I tried using a function to print messages and calling that function in
-
Error in odi- IKM oracle incremental update
hi, i am integrating Oracle to Oracle databse using ODI. i am using IKM Oracle Incremental Update and i am having the following error: ORA-01747: invalid user.table.column, table.column, or column specification for the description below update EBS.SY
-
I am running Windows 8.1 with Office 2013 and Acrobat XI. Can't get the PDFMaker add in to load automatically in Excel unless I load as Administrator. Can this be fixed?
-
i am having trouble with exchange account connection .the vpn connects fine but the exchange account is still showing the yellow light .can anyone help?