I have my daughter's iPad that she has asked me to up-date for her.
Tried to tell her it is never that easy, and maybe impossible.
I see instructions say to use "update" option (settings, general), of course, that option is not on the iPad. What is plan "B"? I have looked at other iPads around the office, NO ONE has an up-date option, must just be me...
This looks like it is a cat & mouse game, I see lots of people are having very same issue around the internet and the other instructions I see as to what to do are connect it to a mac and iTunes will pop up. Really...? I tried plugging it into my mac notebook, iTunes does not pop up. Nope, nada!
Is there an update option in the the internet browser?
I went to "About" and under version it says 4.3.2. I guess you have to assume that is the IOS, it is not labeled as such so it is not clear that is the IOS version.
I would assume you back it up and update it, but I nor my IT department knows step one...
Like I said, "UPDATE" is not an option under general.
Is up-date even an option?
I was afraid I did not make my question clear enough.
The UPDATE option is not on the screen. If I was able to post a screen shot, you would not see an UPDATE option, because it is not there.
UPDATE is not an available choice.
There is NO UPDATE button to push.
If you go to the settings, general, you can not see any tab or button that says "UPDATE".
UPDATE is absent from the choices available. There is no tab or choice whatsoever for UPDATE.
Furthermore.....
When I connect her iPad to my MacBook, iTunes does not come up.
When the USB cable is connected between the MacBook and the iPad, the iPad shows it is charging, but nothing else happens (well a download media window pops up) but NO ITUNES.
ITunes does not open when I link the MacBook and the iPad.
Does this mean the iPad is not updatable?
Similar Messages
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My daughter was 9 when she got her iPod nano and I created an Apple ID with my details. I now have an iPad and iPhone and she has an iPhone too, how do I change it so that she has her own ID without her loosing all her music.
Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I would like to transfer music from my account to my wife`s on the same Mac but different 2 users (hers and mine), i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" all of her stuff when she opens her account which has nothing in it!, how can i send stuff from my i tunes account to hers? same computer different users, how can i trouble shoot please help!!??
how do i share then? can she upload music if we share it somehow?
If so how??
i am also having the same problems now with IPhoto, she has all of her/our pics in my IPhoto library.
I have told her that now i have bought her the Ipad she would have to log into her user, the only thing is there is no music in her itunes account nor photos in her I Photo library, i have spent all day trying to find a way to "share" but no luck,
Please help i`m going mad!
Surely we could just share these...?
I need step by step instructions please someone send me a link on "how to share pics and music!" -
Is there a way for my daughter or her friends to block their numbers from showing up on activities page. At first i could see them, as of yesterday i can no longer see the numbers in the activities page. But i do see that she has texted them when looking at her phone.
First of all, there is no need to put the entire text of your post into the title of your thread.
Next, does your daughter have an iPhone? Do her friends have iPhones? If the answer to both questions is "yes", then it is possible she is not texting them, but using iMessage to communicate with them. iMessages will not show up in the texting traffic on a line as they are not texts, but messages sent thru Apple's servers.
For all "texts" to show up in the texting activity of an iPhone, you must disable iMessage on the device. Any messages sent as iMessages(blue bubbles around the text) on an iPhone will not show up in any texting activity. -
I downloaded the ipad app for kindle, my wife has the app on her iphone also with several books that she has downloaded to her iphone, how can i read these books on my ipad?
By sharing the same Amazon account on each device. You may also have to use the same Apple ID and password.
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I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.
When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish. -
My daughter is currently using my Apple ID with her ipod touch. I will be upgrading her to an iPhone 4S and would like to use a different Apple ID and a new computer and still keep all the current music and Apps that she has now. How do I do this?
Make a new Apple ID for her.
Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
Use your ID on her iPhone 4S for iTunes and App Stores.
Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
Sign in Home Sharing of her iTunes with your Apple ID.
Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
Are you sharing Contacts or other data from iCloud?
Be careful or ask for help about moving from iCloud account to another one. -
I have photos on my iPad that I want to delete. The problem is I don't have access to the computer used to sync them. It was my ex husbands computer and iTunes account. Is there any other way to delete them?
Not sure is any of these methods will work.
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
Cheers, Tom -
Had to restore my computer and now have music on the iPad that I would like to transfer back to the computer. How do I do this? (Operating system is Windows Vista)
This depends, if the music was purchased on the iTunes store you can transfer purchases. If it was not then you would need a 3rd party program in order to rip these files to the computer.
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Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?
Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
I keep getting a message to update my flash player, then a screen showing flash player pro appears, I don't have this on my iPad that I'm aware of. I cannot view videos etc (new to ipad) can anyone assist please.
Adobe has not made a version of Flash for the iPad.
Kappy explains why. https://discussions.apple.com/message/19446567#19446567
5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
Top 4 browsers supports flash player on iPad and iPhone
http://mashtips.com/flash-player-ios/
Cheers, Tom -
Why do i have songs on my iPad that are not in my iTunes?
I have songs on my ipad that are not in my itunes music library. Why is this and how can i get them into itunes?
Thanks,
BudSteinerIf you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod onto your computer. And here is a guide about how to transfer ipod songs. Hope it helps. Feel free to email me if you need further help. -
I have Kindle books on iPad that I didn't download from Amazon. They are also on iCloud. How can I get these books onto Mac Pro Kindle app?
Contact iTunes Store Customer Service.
tt2 -
My mom got the iPad mini for Christmas and she gave me her old iPad but she is still receiving all my messages on her mini. Is there a way to stop her from getting them?
If she is receiving your messages - then you must have somehow setup the iPad to use your iPhone number or your email address on her new iPad. How you did that is beyond me unless you set up her new Mini for her and used your Apple ID on it.
On her iPad got to - Settings>Messages>Send and Receive at>You can be reached by iMessages at>uncheck your phone number or email address of that is what is being used for the contact number. -
My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? We share iTunes account so I think we are both on the same iCloud.
Welcome to the Apple Community.
If you are using the same ID as a primary iCloud login, then yes she can see your photos in photostream if you have it enabled.
You can use the same ID for iTunes so you can share all your purchases, but you need different ID's for iCloud.
Unfortunately, the mess caused by sharing the ID, will need to be sorted manually, once you both have your own ID's.
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