I have my HP OfficeJet Pro 8500 A connected to my Mac Book Pro on a Wireless network. It works and

I have my Hp Officejet Pro 8500 A connected to my MAc Book Pro which is running Lion OS on a wireless network. It works just fine and prints and everything. The problem is a "HP Utility" window that pops up on my screen and says it is "connecting to device" and lists my printer. It just runs and runs and the entire thing is gray - meaning I can't close it, cancel it, or anything. When you try to click on it, the arrow becomes the color wheel of death. It is driving me crazy. I have gone through settings, I have downloaded the latest drivers, I have looked in utilities, I have opened the printer folder and can't find where this thing is coming from or how to turn it off. Please help. And yes I have turned offf the computer and rebooted.

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Download and install this: http://support.apple.com/kb/DL907
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If you want more features, you can download and install the Full Featured software from the "Support & Drivers" button at the top of this page, otherwise, basic printing and scanning will work without it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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OfficeJet Pro 8600 Plus Wireless DOES NOT WORK with Mac Mavericks Based Network

Replaced my Brother system with the HP OfficeJet Pro 8600 Plus yesterday. There are many positive features of the 8600 Plus that prompted me to purchase it...
Modular Design
Large legal sized Scanner
Standard/Legal Paper Printer
Copy
E Print Capability
High Yield / Affordable Toner Replacements
Unfortunately, I discovered the Wireless network capability is less than desirable. After hours of installing, reinstalling, work arounds, internet solution searches, it just will not work. If you are able to get the printer to work on your network (with router), the scanner will not be visible, vice versa, etc...etc...etc...
HOWEVER, I did discover this solution. If the unit is near your base computer, install it to your computer with a usb connection. That allows you to have scanning and printing from that unit. Then you can connect the unit through its ethernet connection to your router. From there all computers can print within your network. It's not the best way to connect a WIRELESS printer, but at least it works.
I'm not certain why HP and Apple can't find a solution, but I never found anything on the net that worked. The problem seems to stem from the new Mavericks update from Apple, but I'm really not sure. I wasted an entire day of productivity attempting to make it work. I'm posting this so you don't make the same mistake. If you happen to know a verified solution, then I would welcome the information. Best of luck!!!

It may be a mac driver issue. Try installing the bootcamp update for your version of vista from here:
http://www.apple.com/support/bootcamp/
I'm not sure if this is supposed to work since I've never tried mac hardware at 5ghz on windows before...

I am struggling to connect my macbook pro to a wireless network. Works fine with USB and my Toshiba can print wirelessly but not the MAC. Any ideas?

Hi
I cant print wirelessly on my Mac pro but can via usb. the Toshiba does work wirelessly..any ideas?

If you can use the wireless network properly (surf the web, check email, etc.) then there is probably nothing wrong with your network settings.
When you print from your Mac Pro, does the printer show up in the Printer list at all (in the Print dialog box)?
If not, have you already tried to Add Printer from the bottom of the Printer list?
If you click Add Printer and it can't see the printer, the next thing to do is probably go to the Toshiba printer web site and see if there is a Mac printer driver to download and install so that it shows up in the Printer list.

I have a HP Officejet Pro 8500 A909a connected to a Time capsule. My iPad 2 don't recognise the printer. Why?

I have a HP Officejet Pro 8500 A909a connected to a Time capsule. My iPad 2 don't recognise the printer. Why?

The pad will print to any airprint compatible printer. Hp makes several, but i do not see yous on the list.
Here is the list
http://support.apple.com/kb/HT4356
You can download the hp eprint app from the app store and see if that works for you.

Have an HP Officejet Pro 8500 Wireless. Trying to print to it from my iPad2. Having some problems.

I Have an HP Officejet Pro 8500 Wireless. Trying to print to it from my iPad2. Having some problems. Trying to print docs or files from the iPad usuall gets me a page that looks scrunched up to one side. Is there a good printer app (preferably free or shareware) that I could get or is there a patch, new driver, new firmware or something for the 8500 that would allow good printing fro the iPad wirelessly?

The latest firmware version for your printer is DLM1FN1006BR; you can verify yours by printing out a self test page via the front panel of your printer.
Also, the HP ePrint Home & Biz app supports printing over your local wireless network, so please verify if your printer is connected to the same access point as your iPad2. You are also able to verify connectivity by typing your printer's ip address within the address bar of your safari web browser.
Say "Thanks" by clicking the blue Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"; therefore, it's easier for others to find.
I am an HP employee.

I have a HP Officejet Pro 8500 - Mac can't find unless I restart

I have a HP Officejet Pro 8500. SInce installing Mountain Lion I usually have to restart my computer to get anything to print. When I come back to my computer my Mac can no longer find the printer until I restart again. Connect via home wired network

Hi there Robert Wendel,
Lets try uninstalling and reinstalling the printer. Use this guide here to uninstall then this guide to re-install. Let us know if it helps.
Best of Luck!
I work with HP. My posts and opinions are my own.

I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n.

I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n. I’m trying to set up HP Connect, but every time I create and account it tell me to log in using my Snapfish password. When I use my “valid” Snapfish password, it comes back asking "invalid password". How do I correct this?
If I'm not on the correct board, please let me know which one I should use.
Thanks
This question was solved.
View Solution.

Hi. You are on the proper board! Unfortunately to fix the account mis-match issue you are having you will need to share personal information. To protect your identify and the security of your account I will private message you with what HP will need in order to get your Snapfish/HP Connected accounts synced up so you can use the web services!
Thanks!
Although I am an HP employee, I am speaking for myself and not for HP

I have a HP Officejet Pro 8500A that stopped printing from my HP Pavilion notebook.

I have a HP officejet pro 8500a printer that has stopped printing. It will not print anything off of my HP pavilion notebook and I just found out that it will not copy anything either. Does anyone know what the problem may be?

HI @anewleaf , and welcome to the HP Forums!
I see you're running into copy and print issues. I'd love to help!
I have a few questions before we get the ball rolling:
Are you using Windows or Macintosh?
If you are using Windows, is it a 32-bit or a 64-bit system?
Do you recieve any errors?
Is the printer not printing any pages, or printing blank pages?
I'm including documents that will help you find the system info:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I have a HP Officejet Pro 8600 model snprc 1101-01

I have a HP Officejet Pro 8600 model snprc 1101-01 and I put in my disc to download it to my new laptop and it stated that it could not do so because I didn't have xp vista or 7. I have an 8. It also mentioned 32 bit. Can I get some help? I need to install it on a Toshiba with 8.1

Hi,
Welcome to the HP Support Forum. I hope you enjoy your experience!
Drivers can be downloaded from this site:
http://h10025.www1.hp.com/ewfrf/wc/searchResults?product=3434447&tmp_qt=win+8.1+driver&tmp_product=H...
I hope this helps!
Natalie
Although I am an HP employee, I am speaking for myself and not for HP.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have a HP Officejet Pro L7780. Recently it won't allow me to print from websites,

I have a HP Officejet Pro L7780. Recently it won't allow me to print from websites, The only way I can print is to 'copy' it to a word document then print. ANy suggestions as this has only recently been an issue.

Trying running the Print Diagnostic Utility and see if it finds any errors http://http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-91799-1&lc=en&dlc=en... . If that does not fix the issue try uninstalling the software and reinstalling it.
Although I am an HP employee, I am speaking for myself and not for HP.

I have a 8500a officejet pro and have set up two computers wirelessly. Can I install a third USB?

I have a 8500a officejet pro and have set up two computers wirelessly. Can I install a third computer USB?

Yup, it should work just fine.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP officejet pro 8100 not printing documents when asked, and slow to respond.

My Officejet Pro 8100 has allways been used wireless. It allways had a lag when asked to print and producing the document. Often the unable to connect to printer message comes up, then shortly latter it started to print.
We have now switched to Vergin Media ISP. The printere was set up to the new network as before no problem. The router is lacated downstairs by by our TV where the cable enters the house. Our 2 pc's are now wireless due to this (one windows XP and one Windows 7). Then there's Ipads etc.
Conectivity is not a problem the pcs are located in our study with the printer upstairs. My Ipad works in the Garden so theres plenty of range. All devices are on the same conection.
The problem with slow printing is now worse. Ask to print and often nothing happens. Switch printer off/on and it may print the last comand of not. It may accept the next command to print or not. Indescrimnently it may print 'misssed prints' at any time.
Basically it cannot be relied on to print when asked to, really frustrating!! The printers wireless indicator is lit its conected to the network. Any ideas as this is a real pain. Remote printing from a phone is a no go as it probably wont happen.
We need to print and it happen.

Hello @Ants9,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the slow printing issue that you're experiencing with your networked HP Officejet Pro 8100 ePrinter from your Windows computers and other devices. I understand that this issue began with your original router and now is occuring with your new network. I am going to run you through some troubleshooting steps below to resolve this issue.
Step 1: Run Print and Scan Doctor:
To verify that your printer is properly detected on your Windows XP and Windows 7 computers I would like you to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computers and 'fix printing' issues for you. Should any driver, connection, or software conflict be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please click here to download the HP Print and Scan Doctor Tool. Please download this Tool on your Windows XP and Windows 7 computers.
Once the Tool has completed, please test printing again. Should the issue persist, please proceed to the next step.
Step 2: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few minutes the internet connection will return. Please check on your Windows computers and ensure that you're able to browse to websites before continuing. Once the network is up and running again please test printing to check the printing speeds.
Should the issue persist, please proceed to the next step.
Step 3: Update Firmware:
There is chance that corrupted programming in your printer could be causing the slow printing issue. Therefore, I am going to have you update the Firmware Version on your printer.
Please click here to download the latest programming on your printer. Once the website opens select the Download button on the top left. Follow any onscreen instructions to send the Firmware Update to the printer. This update can be run from either the Windows XP or Windows 7 computers.
Please test printing again to verify if everything is now working as it should be.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Officejet Pro 8000 - Press Print - wait 2 minutes and 30 seconds before printing

I have a new Officejet Pro 8000 non-networked printer. When I hit the print button, it does a very long initialization process that takes exactly 2 minutes and 30 seconds before I can print anything. I find this delay very annoying. I thought the printer must be defective so I went to Office Depot and played with one of theirs and it does the same thing. I've seen laser printers that took awhile to print, but I've never seen an inkjet printer take this long. I can't believe HP engineers thought this would be acceptable. I can't help but wonder just what the printer is doing for 2:30 minutes every time the printer is turned on and why this is necessary.
I have a friend with the printer just below it in price and function (Officejet Pro 6000) and his printer is ready to print as soon as the Print button is pushed.
Are there any other Officejet Pro 8000 owners out there that find this startup delay objectionable or am I being unreasonable?

The start-up time is my main complaint about this printer, but there is one other thing that I find very annoying. My old HP printer had an envelope slot. If I wanted to print an envelope or a check I could just insert it into this slot and quickly print it. Not this one. If I want to print an envelope, I have to remove the cover over the paper, remove all the paper, slide the side bars in and then print the envelope (or check) and then go through the whole process in reverse. It's so inconvienent that I just hand write my envelopes and checks now. Is this progress? HP needs to hire some new engineers or fire some old ones.

Officejet Pro 8600 Plus duplex printing not working

I am running Mac OSX leopard (10.5.8) and just bought the officejet pro 8600. Everything seems to work great except I can't figure out how to print on two sides. The option isn't allowed in page setup
I have checked the settings on the printer and can't see anything to indicate how to switch on the option for double-sided printing.
Thanks in advance for the help.
This question was solved.
View Solution.

Hi,
Please follow the steps below to configure the driver for automatic duplex printing:
1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
2. On the File menu, select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
5. Select Layout from the drop-down menu.
6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
Please let me know of any problem,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Officejet Pro 8600 Plus prints part of page and quits

My brahd-new Officejet Pro 8600 Plus prints part of page and quits. The manual said to clean the print heads and align the printer. I did both of those. It made the problem worse. I'm printing on photo paper - HP Premium Plus. It happens about 1/2 the time.

Hi beantowner2,
I would like to begin with a few questions,
Does this happen when you copy a photo, or only when you print form the computer?
Do you have the printer connected directly to a wall outlet or a surge protector?
What operating system and version is on the computer?
Is the printer connected to the computer with a USB cable or wirelessly?
If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I have my HP OfficeJet Pro 8500 A connected to my Mac Book Pro on a Wireless network. It works and

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