I have my ID and password but can not remmember the security answers What can I do ??

Security Questions and Rescue Mail
There are various ways to resolve this matter, amongst them are ...
An email to … Apple - Support - iTunes Store - Contact Us.
Or
you can follow instructions here … Rescue email address and how to reset Apple ID security question
Or
you could call your national Apple support number and ask for Customer Service or their Security section. The phone numbers are here … Contact Apple support.

Similar Messages

HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the message

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647)

HT201210 My sons itouch is locked with a passcode and he can not remember the code. what can I do?

My sons itouch is locked and he can not remeber the code. how can i fix it.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Apple ID is *disabled for security reasons*, I know the username and password, but don't know the Security Questions and Recovery Email? Help!

I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
What should I do to re-access my Apple ID?
Many thanks!

Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
Hope it works

My mac mini failed to burn a playlist onto a blank cd, and now it will not eject the blank cd. what can i do?

my mac mini failed to burn a playlist onto a blank cd, and now it will not eject the blank cd.
leonardfromlancaster

If you can't eject a CD or DVD or open the drive tray
How do I eject a defective DVD?: Apple Support Communities
How to eject a CD on a MAC mini with PC keyboard and mouse « FAQforge
How force eject disc: Apple Support Communities
Download ForcEject Tool for Mac - Force-ejects discs stuck inside SuperDrive. MacUpdate.com

About 80% of my songs that I purchased from I tunes can not play because a box pops up and says that it can not find the orignal song,whats up with that

most Of my purchased songs inb I tunes can not play because i tunes can not locate the orignal song.What can I do THANK YOU

most Of my purchased songs inb I tunes can not play because i tunes can not locate the orignal song.What can I do THANK YOU

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command until
     you do. If after seven tries you still do not receive a "Filesystem OK" message,
     then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

I have updated my Apple ID and password, but am now getting a message that iCloud can't sync. On my iPod Touch, it still is showing up as my old Apple ID/email address.

I have updated my Apple ID and password, but am now getting a message that iCloud can't sync. On my iPod Touch, it still is showing up as my old Apple ID/email address.

Thanks! I found an earlier post making reference to deleting the account and then signing back in with the new info -- basically the same idea. Thanks for your help!

I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?

I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?

You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads

I have a pc and am using the trial version for now. I have readabout and seen on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong. thank yo

i have a pc and am using the trial version for now. I have readabout and seen on other computers, but no matter where i look or follow the dirrections i can not find the mini bridge what am i doing wrong. thank you

CC and CC2014 are the current versions of Photoshop. CC stands for Creative Cloud.
That being cleared up, a respectful request:
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

I have aperture 3.4.5 but si not available the uograde at 3.5 and i can't open my library after the update to' maverick

I have aperture 3.4.5 but si not available the uograde at 3.5 and i can't open my library after the update to' maverick

Marco,
is your main system language set to English? If not, change the language to English in the "Language&Region" System Preferences (see: Re: I bought Aperture in a box et can't upgrade from 3.4.5 to 3.5.). Then sign back into AppStore and reload the Updates panel.
Other things that could prevent the update are, if you moved Aperture from the Applications folder or renamed it. Then put it back.
Léonie

Help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud?? Windows 7

help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud??
Windows 7

Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them

Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?

Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since.

I have playlists on my original iPod but are not in the library. How can I move them from the iPod to the library?

I have playlists on my original iPod but are not in the library. How can I move them from the iPod to the library?

She can choose to either enable the setting on her iPod to Manually manage music and videos. With setting enabled she can sync content to her iPod from multiple computers without it affecting whats already stored her iPod. For more information on syncing content to an iPod manually see this article.
http://support.apple.com/kb/ht1535
However, I would recommend copying whats on her iPod to her iTunes library first. There are several ways to accomplish this. See this older post from another forum member Zevoneer discussing the different ways to do it.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I have my ID and password but can not remmember the security answers What can I do ??

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