I have my laptop networked to my printer

Can someone help me here, whenever I open the hp solutions center page and I put in all the information then do the test run it's giving me an error saying check the device what could be wrong?

I have done a lot of research on this and have not found one solution that actually works.  Apparently, the issue is caused by preview and textedit now being sandbox applications.  Some printer drivers, for some reason, are not compatible with this new "feature".
Obviously, the people who fixed this issue by either erasing the preferences or changing permissions either don't have quite the same problem or are not using the same type of printer drivers.
In my case, I think I am using the same printer as you as my error message is regarding the same file.  This file is a printer plugin used with a Canon iRC4080/5180 with an imagepass-H1.
Now, if you go into Macintosh HD all the way to /Library/Printers/Canon/PS3/PDEs.  You will find this file "EF124235 (FF) plugin".  All I did was deleting it.  So, I just dragged and dropped it into the Trash.  So far, everything works fine after doing so.  I have tested printing normally, stapling, double sided, etc and so far, everything works.  I have not done extensive tests on this, but it is still safe to at least try, as this file is installed during the printer driver installation.  So, if this does not help or causes other printing issues, you can always reinstall the printer driver and it will be back to "normal".  Meaning, everything else but Preview and Textedit will work fine.  When I say reinstall, I mean, from scratch.  So, if you do not have the "driver package" still, you will need to download it again then double click on the "OSX installer.mpkg" which will add all the drivers and plugins where they should be again.  After that you can go into System Preferences + Printers and add the printer again.  But, hopefully, it won't come to that and everything will work fine just by deleting the plugin file mentioned above.
Fingers crossed!!!

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    Thank you for posting on the HP Forums. Have a great day!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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