I have my time set on auto. After travaling back east, the appts. won't let me enter them as Denver time..keeps thinking I'm still in Florida.

After traveling back east my phone's calendar won't change back to Denver time. I have the phone on auto time and the time is Mountain time but my appts. to my calendar are on New York. Even when I physically change then to Denver, they show up as two hours later.

Reset phone and try again. I had this same problem.

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When trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

Try holding the Capslock key with the letter you want to be capitalized. It should work.

On upgrading my iphone to ios 5, I have lost all music purchaes since August, despite backing up the phone. How do i get them back again?

On upgrading my iphone 3Gs to ios 5, I have lost all music purchaes made on the phone since August, despite backing up the phone. How do I get them back again? Thanks.

I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

When I sync my phone, pics from my computer uploads to my phone, I now have thousands of pics on my phone in different albums and it won't let me delete them!

When I sync my iphone to my computer, it sometimes uploads photos to my phone, from my computer. I now have thousands of pictures on my iphone, in different photo albums, and my phone won't even let me delete any pictures or albums. What is going on?!

https://discussions.apple.com/message/18558438#18558438

TS1545 I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbo

I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbook pro.

You don't need to update to Leopard 10.5.8 unless you want to keep Leopard. Upgrading to Snow Leopard requires that your purchase the retail install disk.
The following covers Leopard:
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

I have an iMac mid 2010. After Disk utilities said the drive was corrupt, I ran the hardware test (extended) 3 times. No problems. I than ran Disk utility again and got 2 messages in red-keys out of order, and --Volume corrupt, can't be repaired. I tried

I have an iMac mid 2010. After Disk utilities said the drive was corrupt, I ran the hardware test (extended) 3 times. No problems. I than ran Disk utility again and got 2 messages in red…keys out of order, and ……Volume corrupt, can't be repaired.
I tried to do a system install, but message said…disk can't be changed. Will a complete erase and install fix this ?
Everything is backed-up.

There's hardware and software.
Your drive could physically be in good condition but something has caused the file structure to be messed up (it just happens sometimes). The directory that keep track of files is corrupt. Disk Utility can help determine if that is the issue. In some cases it can repair the problem but it cannot do it to a drive that is being used to boot the system while you are doing that. You have to boot from another drive. Some things DU cannot repair and you need to try a stronger utility such as Diskwarrior.
A failing hard drive (one with mechanical issues) can be a cause of file structure issues but this is by no means always the case. Apart from looking at the SMART diagnosis feature of Disk Utility (and smart isn't totally reliable) there often isn't a way to tell if a drive is failing until it suddenly happens, which is why you need to maintain backups.
In your situation it does sound serious and not just minor directory corruption. You can try erasing (formatting) the drive, You may need to do this if it is really corrupt, in which case there could be underlying physical issues. I use old technology but if you have the patience you can try erasing the drive with the security option of writing zeros once (don't do more unless you are going on a 3 week vacation). This makes the drive not simply assume everything is okay by forcing it try every part of the drive by writing data. If something is gong wrong you may find it marks a lot of bad sectors, or flat out refuses to format. Then you know you need a new drive.

My iphone 4s was stolen i have locked and set it up to erase content when the iphone is turned on, it has 'find my iphone' on it will i still be able to track it if it turns on?

My iphone 4s was stolen i have locked and set it up to erase content when the iphone is turned on, it has 'find my iphone' on it will i still be able to track it if it turns on? PLEASE HELP really want to find it

You're welcome.
Once again, the Find My iPhone app has no effect on this.
Find My iPhone must be enabled with your iCloud account settings on the iPhone.
Location Services must be enabled.
The iPhone must be connected to the internet via an available wi-fi network or via the carrier's cellular network.
If the iPhone is powered off, none of the Find My iPhone features can work, and the same if the thief or whoever has access to the iPhone has restored the iPhone with iTunes as a new iPhone on another computer.

Brand new Ipod touch. we attached to the computer because we don't have wifi. Now what. We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

Brand new Ipod touch. We attached to the computer because we don't have wifi. Now what? We set up in ID in itunes. The Ipod won't do anything, just shows itunes on screen but won't budge.

To get iTunes to see your iPod:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

I have Google as my default home page in Firefox and the Google proser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

Do you have the FastStart extension?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.

Do you have the FastStart extension?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

Click on the Hot Corners.. button and look at the four definitions. In the picture below, if you moved the cursor to the right top of the screen, it would slide all the applications off the screen as you describe and show the desktop. Set it to "-" to deactivate.

Hi there, I have lost imovie on my iMac after taking it to the shop to get the hard drive replaced. Unfortunately I do not have any of the start up discs. How do I get imovie back on my computer?

Hi there, I have lost imovie on my iMac after taking it to the shop to get the hard drive replaced. Unfortunately I do not have any of the start up discs. How do I get imovie back on my computer?

See this thread:
https://discussions.apple.com/message/20635110#20635110

HT1473 i've been trying to import a cd into itunes that has different artists on the cd. (queen of the damned soundtrack) after its done, all the tracks aren't together. its all sepreated. how can i keep all the tracks together?i've been trying to import

i've been trying to import a cd into itunes that has different artists on the cd. (queen of the damned soundtrack) after its done, all the tracks aren't together. its all sepreated. how can i keep all the tracks together?

Happens all the time and you are probably correct about cause.
Some CD manufacturers use various forms of copy protection on discs designed to interfere with computers reading the discs. I have found iTunes to be very picky about this too. I have had several discs iTunes would not acknowledge but could rip with another program. Other times the fix is as simple as cleaning the disc ro turning on error correction for the ripping process.
Message was edited by: camoracer

HT4314 If I change my nickname and decide that I have made a mistake can I change it back to the old nickname or will it say nickname alreay in use?

If I change my nickname and decide that I have made a mistake can I change it back to the old nickname or will it say nickname alreay in use? I belive that my brother deleted my nickname from his game center account, so when I made my own apple I'd and I went to make a name for my game enter it says that it is already in use. But it already got deleted from my brothers account

Ip address really cannot become corrupt.. let me suggest you go into the setup and change the ip lease renewal time to as short as possible.
You can actually set it to minutes.. so use say 5min.
I would also change the DHCP range as well as that will then force all clients to renew to different IP.. and whatever is on the "corrupt IP" will be left behind.
No factory reset is required..

My mobileme aliases have disappeared in the transition to iCloud but it won't let me put them again because they appear as being used.

My mobileme aliases have disappeared in the transition to iCloud but it won't let me put them again because they appear as being used. Any help would be appreciated.

Hello mightymax76,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following articles for an issue like this:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have my time set on auto. After travaling back east, the appts. won't let me enter them as Denver time..keeps thinking I'm still in Florida.

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