I have never been able to use Firefox to view my OWA until I added the IE-Tab Add-on. Was this a known limitation for Firefox?

I have never been able to use Firefox to view my OWA (Outlook Web Access). It always prompts for creds that it doesn't accept anyway. Until I added the IE-Tab Add-on, was this a known limitation for Firefox?

Hi prime_anthony and thank you for asking. I do not think this is a Firefox limitation because I have been accessing my OWA too via Firefox on a Linux machine. I can login using my domain account and password without any problem and without using IE-Tab add-on.
It probably depends on the version of the Outlook Web Access or the Exchange Server. Newer versions of these already have Firefox supported.

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I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that I originally registered my computer with apple, I subsequently changed my e-mail address. Have since upgraded the e-mail addre

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that when I originally registered my computer with apple, I used an old e-mail address which is now defunct. Have since upgraded the e-mail address in account manger, but it still locks me out and rejects my user name and password when I try to log in. It seems it established an account for me automatically when I first fired the beast up, but now the Macmail program is uncooperative with me. Any assistance would be much appreciated, Thanks

Hi rbcjoker76, and a warm welcome to the forums!
Sounds like some needed System Fonts wre replaced by bad ones. Y also have Font Book in Applications for validating fonts & checking for duplicates.
Required Fonts from 10.3, much the same in 10.4...
http://support.apple.com/kb/HT2444?viewlocale=en_US
You may have to get Pacifist...
http://www.charlessoft.com/
then intall the Fonts what you need from your Install Disk.
Or do a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

My trial is about to end and I have never been able to use this.

My trial subscription is about to end and I have never been able to use it.
I had the Adobe for$19.99 a year but when it changed to $19.99 a month I could not afford it.
I am a pro bono attorney mostly representing battered women and juveniles at risk.
Occasionally, I really need to turn a PDF into a Word document.
So far, it hasn't worked this time.
Thank you.
[email protected]

Hi Suzi,
I would recommend you to use the Export PDF service instead (The Most Reliable Tool to Convert PDF to Word or Excel | Adobe ExportPDF) available at a price of US $1.99/mo Billed annually at US $ 23.88/year.
Regards,
Rave

HT2542 I have an original iPad and have never been able to use the ear jack to work.

I have an original iPad and have never been able to use the ear jack to work.

If you have inserted the earbuds or headphones all the way and tried more than one set, the iPad probably has a hardware problem and if no longer under warranty, you will have to pay out of pocket to get it repaired.

I tried the Aperture trial and liked it but did not buy it when the trial finished. a few weeks later I purchased Snow lepord and purchased Aperture Via the app store. i have not been able to use it because every time I open i get the spinning wheel of de

I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

HT1338 cannot update as my apple icon does not show update sofeware??? i was also on phone with someone and I got disconnected and no one has called me back. i have never been able to use this computer as the guy who put in my passowrds, put them in wro

i am not able to get into my MacPro notebook. person set up passwords i do not know???? he certainly did not use any password I use
therefore i cannot do much of anything. I got Apple to call me but when she transferred me, call was lost and no one has called me back.
my case no. is 405403541.

Did you purchase the Mac used? If so, the person should have erased the drive and reinstalled the original system and should have given you the install disks.
Good luck with your call to Apple.

HT1551 I've set up our Apple TV and we used it with no issues for a time but after the first month we have never been able to use it. Upon purchasing a movie it says that it is downloading the movie then shuts down.

I have had our media company to see what the problem is a few times but with no success. Anyone able to assist or direct me so that I can once again use my Apple TV?

I would grab a micro usb cable and restore in iTunes. Or you can take it in to a local Apple store/reseller.
http://support.apple.com/kb/HT4367

I have never been able to use Yahoo Chat

Why is that? I know a lot of PC users who use it all the time, but I could never use Yahoo chat (or chat funtions on some other websites). what is that all about?

i have no problem using yahoo on my ibook. please be more specific on what your problem is.

Since installing OS X, I have not been able to use PrintMaster program. Is there a solution?

Since installing OS X, I have not been able to use PrintMaster program. Is there any solution to the problem listed below:
PrintMaster 2012 Platinum <4.0.0.230> encountered the following error:
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessor Impl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructor AccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at com.storyrock.framework.Builder._main(SourceFile:211)
at Application.main(SourceFile:17)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at apple.launcher.LaunchRunner.run(LaunchRunner.java:116)
at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:51)
at apple.launcher.JavaApplicationLauncher.launch(JavaApplicationLauncher.java:52)
Caused by: java.lang.NoClassDefFoundError: quicktime/std/movies/Movie
at com.storyrock.ui.TreeDialog.addContent(SourceFile:1127)
at com.storyrock.framework.AppFrame.<init>(SourceFile:565)
at com.storyrock.ui.TreeDialog.<init>(SourceFile:148)
at Application.<init>(SourceFile:12)
... 13 more
Caused by: java.lang.ClassNotFoundException: quicktime.std.movies.Movie
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
... 17 more
If this situation persists, please visit the technical support website at http://www.printmasterpacks.com/support
Is there a solution?

Found the answer. I wasted a bunch of time trying a whole bunch of different things like changing my security settings to allow apps from Everyone, turning off my firewall, downloading a newer Java, etc.
I finally contacted Printmaster support and they said that Printmaster 2012 Platinum (and ALL VERSIONS of Printmaster other than their newest one) will simply not work with Yosemite. Even their newest one (called Printmaster V6 Platinum) won't work unless you download a fix. Here is the entire response that they sent me. I've had Printmaster 2012 Platinum for several years so it will cost me $10 and some effort (calling them AND sending an email with a photo of the box and disc...and then paying them) to get a version that will work.
"Thank you for contacting Customer Support.
Unfortunately with the release of Mac OSX 10.10 Yosemite PrintMaster is experiencing issues with this new operating system. We have created an update for PrintMaster v6 Platinum our current release of PrintMaster.
We are pleased to let you know that the update for the Yosemite incompatibility is available as a download. Soon we will also have available on a DVD format. We are hoping to release the DVD format by the end of March, 2015.
If the download is acceptable as a replacement, please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST, to order the download. Mention the case number in the subject of this email. They will require proof of purchase, so please be ready with that information. Continue reading for more detail.
The following options are available to get the update to PrintMaster v6.
If your purchase was within the last 90 days:
Owners of PrintMaster 2012 or older can obtain a free download, or if you want the DVD shipped to you we will send the DVD for the cost of shipping (prices vary on your location – only within the US and Canada) as long as the program was purchased in the last 90 days with a receipt showing the purchase date.
If you would like the download option, please send your request along with:
Your mailing address and phone number.
Copy of the receipt showing the purchase date to be under 90 days.
We can then process a no charge download order to be sent to you via email. If you would like to have the DVD shipped to you please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST. If your purchase was more than 90 days ago:
If the program was not purchased in the last 90 days, we can offer the download at the replacement cost of $10.00. If you want the DVD shipped to you the cost would be $10.00 plus shipping and handling (prices vary on your location – only within the US and Canada). Please contact our Customer Service team at 1-800-395-0277 between the hours of 8:00AM to 5:00PM CST to place the order.To receive this exchange, we require proof of purchase.
Please provide your order number for purchases made directly from Encore.com or Broderbund.com.
For purchases made other than at Encore.com or Broderbund.com please reply with the proof of purchase attached to a reply email. Proof of purchase can be a copy of the receipt or a copy of the front of the box and the disk.
NOTE: We are unable to view images inserted into the body of the email, the file must be attached to the email for us to be able to view it."

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

Cannot and have never been able to connect to a testing server

Hello
I am using Dreamweaver and am trying to set up a testing site using IIS. I can’t get it set up. It says I don’t have administrative privileges. I am the administrator. This is a home computer and I am the only user of the computer. I am just a novice.
I posted my problem in an Adobe forum. I was told to enter a command in the administrator command because I am not an administrator (this made me scratch my head???). The following is what I was told to enter:
icacls %systemdrive%\inetpub /grant %userdomain%\%username%:(OI)(CI)(F) /grant %userdomain%\%username%:F
it does not work and says there is no command for” icasis” I am not sure what I need to enter, however. For system drive I put “C”. For user name I put the name of my computer. For user name I put my user name.
This is what I ended up with and this is what I put in the administrators command prompt:
icacls %C%\inetpub /grant %Joe-II%\%jtb%:(OI)(CI)(F) /grant %Joe-II%\%jtb%:F
I am sure this is wrong.
In addition, in properties of inetpub wwwroot it says I have read and write for both administrator and iis_iusrs privilages (I set it up following a DW tutorial).
So why can’t I set up testing server on iis? This problem has gone on for years. I have newer versions of Adobe and operating systems and I have never been able to set up a testing server. By the way, this is windows 8 professional.
Any help would be much appreciated. I would even pay someone to solve my problem but don’t know where I would go to do this.
Joe
<< Response was:
Hello,
I'm sorry to hear you are having issues.
From the information you have provided, it would appear that your issue is based somewhere in the user account permissions configuration on your PC.
I recommend taking the following steps to ensure your user account has administrative permissions:
Open your "Start" menu and right click on "Computer" (or "My Computer" depending on your version of Windows).
Select "Manage".
In the new window titled "Computer Management", select "Local Users and Groups" under "System Tools".
Select the folder labeled "Users" and find your user account in the right panel.
Right click on your user name and select "properties".
Select the "Member of" tab and verify that you see "Administrators."
If not, you can select "Add" and then type "Administrators" in the field labeled "Enter the object names to select".
Please update us with the results once you've followed these instructions and we can troubleshoot based on that further information.
Be sure to let us know of any error messages or pop up windows you encounter.
You were sent this email because you opted to receive email notifications when someone responded to this thread.
To unsubscribe, visit the above URL and click 'Unsubscribe via Email'.
Thanks again,
IIS.NET Forums team
2055856-2055855
>>
My response:
My response: I did what you asked and I am listed as an Administrator or do see Administrators there. Thank you for your response. Hopefully you can trouble shoot from what I have replied.
Again, this has been going on for so long. I would even bee willing to pay to have this problem cleared up. Again, thanks.
Joe

Perhaps one of the hits returned on a google search "setting up iis server" will help: https://www.google.com/search?q=setting+up+iis+server&ie=utf-8&oe=utf-8&aq=t&rls=org.mozil la:en-US:official&client=firefox-a.
I sympathize, as I had a lot of trouble trying to set up a localhost server on a Win8 computer. Experienced many false starts. Finally got it working to the extent I could actually work on a WP site locally, but the set up is still weird in that when I uploaded all the new files to make them live, nothing updated. Ended up making all the changes again to the live site.
Chris

I signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

i signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

Sounds a bit odd to me. Like Gene says, if you are signed in to the Desktop Application Manager, it should recognize you and the plan you are on, and let you install LR without asking for a serial number. Try signing out of the Desktop Application Manager by clicking on the cog icon > Preferences > Account tab > sign out. Then sign back in again. This forces the Desktop Application Manager to scan your system (it normally only does so once every 24 hours looking for updates).
If LR is still not inviting you to Install it, then sign in to your Adobe account . See what it says under My Subscriptions. I don't have the Photography plan, so don't know what you should see, but I imagine it will be obvious. Click on Manage and see if that makes sense.
If still in trouble, I think you would do better starting a thread in the Creative Cloud forum that deals specifically with this sort of issue. You'll also find some FAQ links on that page that will likely give you a clue as to what is going on.
Bottom line is I have never been asked for a serial number installing LR from the CC Desktop Application Manager.

I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!

I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
- setting time and date
- uninstalling
- upgrading itunes
- changing credit card
Any other suggestions?

Update your safari. Install this: http://support.apple.com/kb/dl1569
The itunes store relies on certain components of safari, regardless of if you use it or not.

[CS3] I have never been able to get this right: Batch/Droplet and output file naming??????

Hi,
The situation:
I need to convert a folder of PDF's to PNG format.
My process:
I create an action by recording my "actions" based on one of the said PDF's.
Problem:
When batching and/or processing via a droplet (created from action I created from above), the output file name is ALWAYS the EXACT name of the file I used when I created my action!!! Why? I have tried everything... Why is it so hard for Photoshop to batch a file and use the file name of the current file being batched (and not the name of the original file that the action was created from)???
Please help!
I feel like such a dunce... I am sure the answer is staring me right in the face.
Many thanks in advance!!!
Cheers,
Micky

Hi Conrad!
Thanks for the help, I greatly appreciate your time. :)
Sorry for my delayed reply.
I never touched the file name for the save as dialog box.
I have use PS for many years, and I have never been able to get the file name to stay the same as the file being processed. :(
My boss even, he is a beta tester of future versions of Adobe products, and he could not get it to work...
It only worked for me/us when appending a digit to the end of the file name. Not an optimal solution, but it works. ;)
@Foot, I am glad this thread was helpful! :D
Have a great day all!
Cheers,
Micky

TS4268 I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked. Any tips please?

I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked so far. Any tips please?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

I have never been able to use Firefox to view my OWA until I added the IE-Tab Add-on. Was this a known limitation for Firefox?

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