I have never been more frustrated with a website than this one.
This website is utterly the worst labrynth of crap I have ever ever in my entire history of working with the internet have experienced. Who designed this site? a monkey? THE WORST! THE WORST! THE WORST! man, I am so angry and frustrated. This is unbelievable.
Lets make a list shall we:
First apparently I am available for an upgrade. So I click on upgrade my phone which I guess is what I am to do. I don't see why I can't just see a list of phones with the corresponding discounts etc. Nope instead I get a pre menu with a picture of my phone and a icon to press upgrade your phone. Wouldn't the designers think that maybe some people might get a little confused. There is a picture of my phone and it says upgrade your phone. Why not be clear? "This is the phone you have" then put "click here to see what upgrades are available to you." I know Im not the smartest guy in the planet but geez the webdesigners were perhaps too familiar with their own site and didn't put it together for the laymen.
So then I go to the site and guess what? There are no discounts shown, there are no upgrades readily availble for me to see. Instead is a list of phones for full price. Is that the upgrade I am availble for? A phone for full price? This is absurd.
You would think that a multi-billion dollar corporation that has made its money on being the leader of wireless technology WOULD FIGURE OUT HOW TO DO A WEBSITE THAT A USER COULD USE!
Oh and then wanting to email someone about my experience. Nope cant just contact through email. You have to put a preselected question for your email that just takes you right back to the FAQs. Wow! that is convenient!!!. To actually contact someone you have to put your stupid complaint on a forum but in order to do that you have to go through the complete hassel of logging in AGAIN, then I need to put some stupid code in from my email. Do you guys just make it difficult so that people will just give up and not complain? That doesn't seem like good customer service to me. Sticking your fingers in your ears screaming lalalalala via making it too complicated and time consuming so that customers don't have a voice is no way to help customers.
And then trying to add a comment on the "suggestions thread" there are no options to post a comment on that one. You guys sure seem like you know what your doing. Maybe you can hire my mother who can barely send an email to design your site, she might do a better job.
So I guess my suggestion is to fire the webdesigner and put together a more cohesive, effecient website please.
Im on firefox. Another poster told me how to email - it wasn't straight forward for me - which in my opinion should be. This site is organized really badly, in my opinion. Like I stated before this is Verizon wireless - this site should be hands down one of the best out there - instead its clunky and redundant. I want a ferrari and they are giving me a 1982 rusted out pontiac - yeah it works but not that well.
As for the upgrades and pricing - shouldn't that be something that is on the site. I am available for an upgrade and if I want to order a phone I should be able to see how much its going to cost me. And if Im not mistaken they used to do that. To me, just doesn't make any sense to not include the pricing. Doesn't that seem ineffecient? "your available for an upgrade - check our site for your upgrades - oh we don't have the prices that it will cost you - you have to call in.
And what doe "new for every 2" actually mean? They don't really explain that. Do I get a brand new phone of my choosing for free? Catchy slogans don't necessarily inform the customers and thats whats a little disappointing to me.
Sorry for my blather.
Similar Messages
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Problems with Yosemite: virus (malware), rebooting, burned hard drive, ipads keep losing wifi.
You're going to have to be more specific about the symptoms you're seeing. At the moment, I really have almost no idea at all what's going on. Also, be aware that upgrading your Mac to Yosemite has no effect whatsoever on your iPads.
If you're having a lot of ad problems or redirects in the web browsers on all these devices, you probably have some kind of network compromise, such as hacked network hardware:
http://www.adwaremedic.com/kb/hackedrouter.php
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
I have never been so frustrated with Apple in my life!
I am disgusted. Not just by the issues I've got with wifi, but with Apple's lack of response and fixes.
Since installing Yosemite I have had massive wifi issues - to the point where I now have had to dish out £50 on a long ethernet cable and ethernet to thunderbolt adapter just so I can get paid!
There are only 2 things I need to work - my mac, and internet. So thanks a lot Apple, my trust in you as a company has been chipped away a lot over the past week because the tech I rely on to make a living is broken.
With no answers, and no fixes I now need to figure out how to downgrade back to Mavericks - more time lost.
I appreciate everyone posting their fixes on here, but honestly most of them don't make sense to me - I have been desparately waiting for a Yosemite update, but I now think going back to Mavericks is my only choice.I understand it's very disappointing when an upgrade brings you serious trouble. It seems you depend on this machine for work and income?
In that case:
Rule number one = Never update on a first release!
I can't remember having seen any first release ever that was totally free of bugs. So if your income depends on it, you better wait untill the second update (so 10.2). You seem to be mad at Apple because they haven't fixed the problems yet? Come on. Yosemite was released on 16th, that's two weeks ago. The first update takes usually a few weeks longer.
Rule number two: Never upgrade without having a complete backup of your Mac. If you have to figure out how to downgrade to mavericks, you probably haven't done that. If you had, downgrading would have been a piece of cake. At least backup all your data before you do downgrade to mavericks.
You can find several topics here on how to downgrade your mac.
Good luck! -
I don't think I've ever been more frustrated with technology
Yea, I grew up in a Mac household so I was always pretty affectionate towards apple. I am denouncing that because of the iPod. This thing is starting to become more of a hassle than it's worth.
The major problem with it now: iTunes won't recognize it all of a sudden. The iPod has had stupid problems for the past, oh say, 7 months with playing songs smoothly and loading tracks quickly. All I was trying to do this morning was to add a playlist to it. My computer sees it, but doesn't behave normally (which would be to ask what i want to do with it) when I plug it in. When it's not plugged into my computer it occasionally starts normally, but other times it shows the apple logo and then tells me to go to the support website. Wow gee, that's helpful don't you think? Could someone help me where apple has failed (time and time again)?
iPod with Click Wheel Windows XPThe issue could be software or hardware related. What you should try first is running a restore while the ipod is in disk mode. If you do not have the latest ipod updater on your computer, you can download from this link:
http://www.apple.com/ipod/download/
To put the ipod into disk mode, connect it to your ac adapter. Once its connected hold down the menu and select button at the same time until the apple logo appears. Once the apple logo appears, release and hold down the select and play/pause button at the same time. What you should see next is 'ok to disconnect' with a check mark on the display screen and disk mode at the top. Once the ipod is in disk mode connect it to your computer (using the back usb ports) and open the ipod updater and run the restore -
I have never been more furious in my life.
On September 20th, I ordered a silver 16gb iPhone 5S. Nearly a month later, Apple sent me an e-mail telling me an outstanding payment on my Verizon bill was preventing the iPhone from being shipped. I paid the bill, and waited. They delayed the shipment for unlisted reasons, and just this past evening they sent me an e-mail stating the bill had not been paid, and the order was canceled. So I waited a month for a canceled order. I bought an iPhone the first day it was available, and Apple/Verizon treating customers like this is deplorable.
My question is, where will be the most effective place to complain? Should I go to the store, or use e-mail? Phone? I plan on getting some sort of compensation.I'm guessing that you ordered the phone as subsidized for Verizon? If so, they are the one that flagged your account for the late/non-payment issue. Apple then had to get approval from Verizon as to whether to ship or not. I'm also guessing that Verizon either did not report the payment, or even after reporting the payment decided you were a credit risk, telling Apple to cancel the order.
I suggest you contact Verizon first and get your account back in order before trying to order something from Apple that also depends on Verizon for completion. I find it a little difficult for you to be looking for or planning on some sort of compensation when the reason for the delay in the first place was your failure to pay an outstanding debt. -
I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that when I originally registered my computer with apple, I used an old e-mail address which is now defunct. Have since upgraded the e-mail address in account manger, but it still locks me out and rejects my user name and password when I try to log in. It seems it established an account for me automatically when I first fired the beast up, but now the Macmail program is uncooperative with me. Any assistance would be much appreciated, Thanks
Hi rbcjoker76, and a warm welcome to the forums!
Sounds like some needed System Fonts wre replaced by bad ones. Y also have Font Book in Applications for validating fonts & checking for duplicates.
Required Fonts from 10.3, much the same in 10.4...
http://support.apple.com/kb/HT2444?viewlocale=en_US
You may have to get Pacifist...
http://www.charlessoft.com/
then intall the Fonts what you need from your Install Disk.
Or do a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings. -
I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing previous versions of apps, such as CS6 " 1. open CC for desktop and go to the apps panel (no link is provided so I explored until I could download a trial version of "application manager" as that was required. When I attempted to open it to download "Previous Versions" I could not. I have my license number, my CS6 will not open in Yosemite and after over 2 hours I am really frustrated.... Rich@
When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...
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I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
- setting time and date
- uninstalling
- upgrading itunes
- changing credit card
Any other suggestions?Update your safari. Install this: http://support.apple.com/kb/dl1569
The itunes store relies on certain components of safari, regardless of if you use it or not. -
I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked so far. Any tips please?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie. -
i have never been able to migrate my ibooks library from iTunes to ibooks. Setup stops during creating ibooks library with the following error message:iBooks quit unexpectedly while creating your library.
Hello cpikehfx,
Welcome to the forums.
You can try one of the two options below to work around your issue.
Drag and drop the files from the desired music folder to the BlackBerry Music folder using the computer.
Open the desired music folder on the computer
Go into Computer or My Computer and open the BlackBerry network drive
Open the Music folder
Drag the desired music files from the computer music folder to the BlackBerry Music folder
Try a different Windows profile.
Go into the Control Panel and create a new user account
Put some music files in a folder that is accessible by all profiles or transfer them to the BlackBerry device
Log out of the current profile and log into the new profile
Transfer music into iTunes or Windows Media Player
Launch BlackBerry Link and go through the setup configuring the music source of your choice
Click on the Computer name in the bottom left corner of Link
Select Music on the left side
Drag and drop the desired music files from the list to the BlackBerry name in the bottom left corner of Link
If neither of these options work for you then you will want to contact your mobile service provider and ask that this issues be escalate to BlackBerry support for investigation.
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. This is the first time that I've been absolutely frustrated with an Apple product. Can you help me, please?
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I have never been able to backup my iPhones to the iCloud, why?
I had an iPhone 4 and now have an iPhone 4s updated to the latest iOS. To date I have never been able to back it up my iPhones to the iCloud. I have been thru all the iPads and now have the newest iPad and have never had problems backing that device up to the iCloud. They both share the same content, music, apps etc. My iPhone will get halfway and just stops saying it couldn't complete the back up, but gives no reason why...very frustrating especially for the high regards I have for the dependability of Apple products. Guess I can't post pics, so here are the details..It gets to 1 minute remaining then stops. The message says " last back up could not be completed".. Last back up "never". On the next screen it shows my iPhone and iPads combined storage of 2.2GB. My iCloud space say 2.7GB available of 5.0 on iCloud. Any ideas?
What do you mean by this? Did you restore the phone from an iCloud backup? Did you configure your iCloud account on the replacement phone? Was the original backed up or synced to iCloud to begin with?
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I have never been able to receive any updates. And cannot find cetain features like Content Aware, Adobe Watermarks etc...Is there any way I can add these and other features unavailable to me? Or do I have to upgrade the version I have? If so, how much would that be?
The only "content aware" feature in CS5 is the fill, so you are not missing anything with the updates because nothing more is there. And I honestly don't know what you mean by "Adobe watermarks" there is no such thing, but there is a series of scripts for such stuff.
Mylenium -
I do the same that is instructed in "If you have never synced your device with iTunes ".Everything works fine and itunes start restoring it and updating my ipad.But after 5 mints , same error again appears on itune screen.And also ipad goes into same disabled postion.What should i do ? Somebody help please.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Some users have reported as many as 8 or 9 attempts were necessary before success.
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
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