I have never updated macbook 10.5.8, grey screen at start up, battery not charging. Is it worth getting it serviced?
So, My lovely Macbook 10.5.8 is struggling a little. I cannot use any softwares because I have never updated the system - how many system updates will I need to install and purchase will I need to install until I can use all the modern softwares, and how do I do it?
Also, the computer turns off immediately if the charger is removed? Will I need a new battery?
Finally, manytimes the system struggling to start up and gets stuck on a pale grey/ white/ blue screen? Any ideas?
I am thinking to take it to be serviced at the genius bar but there are a few issues here that could make the whole process very expensive and as the laptop is quite old now I am not sure it is worth it. I'm not even sure how much it costs for a genius bar appointment.
I really don't know what to do, please help, any suggestions would be much appreciated!
THANK YOU
You could call ahead and ask about setting an appointment at an Apple Store
to talk to a Genius about your old MacBook, and see about a diagnosis of its
issues; that much should be free, from what has been said about it in the US.
Any further actions, after a diagnostic, would likely generate an expense, if
there are parts and labor involved to restore functions. Could be just a new
battery, or charger, etc may be needed if those don't check out well. Be sure
if you do visit with a Genius bar, you take along the MacBook's power adapter.
Depending on what the Model identifier number (macbook2.1, 3.1, etc) is you
may be able to upgrade an OS X version past Snow Leopard 10.6 (retail DVD
is the path to upgrade) however, several early MacBook models like 10.6.8.
So the price of admission to Snow Leopard, is about $20 for the retail DVD; &
then the last step update is a free download to get 10.6 to 10.6.8.
There is an option in the Snow Leopard installer, to put Rosetta in there, so
if you have a pile of older applications that have PPC code, these would
benefit from the Rosetta and allow you to continue to use them in 10.6.8.
Snow Leopard is the last OSX that could allow you to use older PPC apps.
Anyway, hopefully this helps somewhat.
Good luck & happy computing!
Similar Messages
-
My MacBook Pro shows a grey screen at start-up how do I fix this problem?
My MacBook Pro shows a grey screen when I try to login and won't go onto my homepage. Why has this happened and how do I fix it?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have tried to update flash player and when I put in my password, it is rejected. I have changed my email and password and have so informed adobe, but I am still unable to install flash player update. How can I update adobe flash?
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person. -
I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?
Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards. -
I have Mac OS X, version 10.4.11 and I have never updated. Where do I start?
I have a Mac OS X, version 10.4.11 and I have never updated. Where do I start?
Choose About this Mac from the Apple menu and check the processor.
If it's a G3, no further upgrades are available.
If it's a G4 or G5, buy a retail Mac OS X 10.5 DVD from a source such as Amazon or eBay; Apple still might have copies in stock if you phone them.
If it's an Intel Mac, buy a Mac OS X 10.6 DVD from the online Apple Store.
(85401) -
I have iphone 4 and have never updated itsince i've bought it. now i would like to update it to iOs 7. maybe can i have some problems in doing this due to the fact that i've never updated it until now? thanks in advance for every reply
Did you follow this article to update your phone?
iOS 4: Updating your device to iOS 5 or later
iOS: How to update your iPhone, iPad, or iPod touch
If your device has modified software installed (jailbreak), you might get problems using the phone after updating it. -
I was updating my iPad 2 to the latest version, I have never updated before. It was done downloading and was backing up. Error in backing up (-5000). I tried restarting, no help. Someone please help.
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
Hi,
I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
Then updated the combo update. Now stuck on blue screen at start-up.
Need help. Greatly appreciated. Thank you.Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the
Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status
of the drive in DU's status area. If it does not say "Verified" then
the drive is failing or has failed and will need replacing. SMART
info will not be reported on external drives. Otherwise, click on
the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
from the drop down menu to one. Set the format type to Mac OS
Extended (Journaled.) Click on the Options button, set the
partition scheme to GUID then click on the OK button. Click on
the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files. -
I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?
Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first. -
I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing. No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?
There's a defect. The computer is in warranty so take it in for repair.
-
When I have finished working on an image in Photoshop and I hit the "save" button, it goes instead to the "save as" screen. This never happened in previous Photoshop versions. When I get to Lightroom, I have a grey screen the says "File could not be found." I then have to go to "locate" to get the image. When I select the correct image, I get a message that it is not the same file name but I am eventually able to access the image. Needless to say this is having a negative impact on workflow!
The problem with write permissions for the OneDrive folder only shows up in Lightroom 6's export dialogue, that's why it's to irritating. Lightroom 5.7.1 is not having that problem nor does the file explorer. The problem also exists on both of my machines. I will try to check for other problems with the OneDrive troubleshooter though: Running the OneDrive troubleshooter - Windows Help
-
Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....ThanksIt's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away. -
Does anybody have this update problem?
index-lion-snowleopard-leopard.merged-1.sucatalog could not be found on server swscan.apple.com
Is there a solution?You can send feedback to Apple here > Apple - Mac OS X - Feedback
Including the link to this thread may help > https://discussions.apple.com/message/16092403#16092403
I'm seeing numerous posts regarding this issue also. -
I have a 2007 Macbook with a cracked (unviewable) screen. I want to transfer all files from the Macbook to an Imac but have no way of seeing whats on the Macbook. How can this be done??
Yes. Put the old MacBook into Target Disk Mode then connect it to your iMac using a FireWire cable. Note that if your iMac is a new one, you may need to use a FW400 (which is what the MacBook has) to FW800 adapter.
Once the two computers are connected, use the Migration Assistant to do the actual transfer.
Best of luck. -
I have a new Macbookbook, about 2 months old, and at times running video, the fans starts and does not stop. how do you get it to stop. Also i am thinking once the video is done the fan should be slowing down and getting quiet on its own.
Your fan(s) will run at high speed (i.e., loudly) while video is playing, and you can't get around that.
If your fans are not slowing down within 2-4 minutes after CPU- and/or GPU-intensive usage ends, and the application that was showing the video is still running, Quit that application. (In fact, if you're accustomed to Windows, you may not realize that simply closing a Mac application's window does not quit the application. You still need to use the Quit command in the application-name menu. There will always be a bright dot beside or below the application icon in your Dock for each application that is open.) Quit the ones you aren't using, and see whether that allows the fans to slow down without restarting the machine. If that doesn't do the trick, reset the SMC:
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
Maybe you are looking for
-
8.1.2 cannot access msvcp80.dll and msvcr80.dll
Many PDFs I was receiving printed all characters shifted one (D as E, etc.) with 7.0 so I upgraded to 8.1.2, which solved the printing problem, but there is a consistent program integrity problem, which Norton diagnoses as Adobe being unable to acces
-
Why does my CC app say "Your Home Feed is empty"?
In addition, I'm being asked to buy (again) the apps I already pay over $50 a month for, or they revert to 30-day trial versions! It's bad enough Adobe allowed our personal info into the wild, but now to go through this sort of BS is reprehensible! A
-
How do I get twitter integration working in lion?
How do I 'turn on' twitter integration in Lion? I've seen loads of blogs saying it's built into lion all you have to do is install the official twitter app. Well I've installed it and have it open. I two finger click on some text and there is no opti
-
Why does double clicking not open desktop folders?
After installing OpenOffice, my Mac Mini suddenly lost the ability to open desktop folders by double clicking. Open Office does not have a de-installer that I can locate. Please advise. Thank you!
-
Why am I getting this message when I try to copy a URL
This website does not provide identity information your connection to this site is not encrypted.