I have new Sony A77 M2 camera and adobe Lightroom doesn't support its RAW files. Can you help? I have LR 5.4

You will likely get better program help in a program forum Photoshop Lightroom
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

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HT1338 I am using iPhoto '11 version 9.4.2 on Mac OS X. I have a Leica D-LUX 6 and cannot get iPhoto to read my RAW files. Please help.

I am using iPhoto '11 version 9.4.2 on Mac OS X. I have a Leica D-LUX 6 and cannot get iPhoto to read my RAW files. Please help.

Answered here:
https://discussions.apple.com/message/20493786#20493786

Hello I am having problems with password remembering on Firefox 6. new passwords will not save and some old passwords no longer show up. Can you help?

I am using mac 10.8 OSX.

That issue can be caused by corrupted cookies.
*https://support.mozilla.org/kb/Cannot+log+in+to+websites
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. 
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies

My itouch 4th gen refuses to switch off and i am unable to change the volume. Can you help?

my itouch 4th gen refuses to switch off and i am unable to change the volume. Can you help?

- Have you tried resetting the iPOd:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next connec the iPod to its syncing computer and try to restore the iPod.
- The if still same. place the iPod in recovery mode and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

I have to unistall my adobe cs5 [s/n removed by moderator], and a trial for Photoshop cc and I cannot find the download for those. Can you help me?

I have to unistall my adobe cs5 serial number [], and a trial for Photoshop cc and I cannot find the download for those. Can you help me?

CS5 product downloads are available thru the following page:
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
Photoshop CC trial download is available thru its product page:
Download Photoshop CC by joining Creative Cloud today | Adobe Photoshop CC

Hello, I have a "clé usb" with a imovie film in. I want to read it with my mac and with iMovie but it didn't work! Can you help me please

hello, I have a "clé usb" with a imovie film in. I want to read it with my mac and with iMovie but it didn't work! Can you help me please

Jeanne, you are going to have to give us some additional information: what kind of files are they, on what computer, using what application, were they made, how was the USB key formatted in the first place?
Do the files not copy to your desktop?

I didn't manage to find the serial number, even if i've check on my e-mails and i have bought and downloaded the software on-line...so can you help me?

I didn't manage to find the serial number, even if i've check on my e-mails and i have bought and downloaded the software on-line...so can you help me?

So, if I understand you, you signed into your adobe.com account as described in that link, went to the My Products section of your My Adobe page, and did not see your registered products with serial numbers.
Is that correct?

Why am I having trouble loading apps and updates on my iPad? I have closed out all my apps and rest my iPad but still no luck. Can someone help me please

Why am I having trouble loading apps and updates on my iPad? I have closed out all my apps and rest my iPad but still no luck. Can someone help me please?

Try a reset, press and hold both the home and power buttons for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

I have the following Imac and Iphoto 11 in Finder folder I upgrade the iphoto file and all the latest event files, can you help how to solve the problem? Thank you Model Name iMac    Model Identifier:     iMa

I have the following Imac and Iphoto 11 in Finder folder I upgrade the iphoto file and I lost all the latest event files, can you help how to solve the problem? Thank you
Model Name:     iMac
Model Identifier:     iMac8,1   Processor Name:     Intel Core 2 Duo
Processor Speed:     2.4 GHz

http://support.apple.com/kb/HT2638?viewlocale=en_US&locale=en_US

Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks

Hi i have a iPod 5th gen it ran out of charge so as you would i put it on charge however after 25 mins i went over to see it and it wont turn on what so ever. I have held in the lock button and theres no sign of it turning on. Can anyone help? Thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Mac book will power up but the apple sign remains in the middle of the screen and a gear turning below it -nothing else happens -can you help?

my Mac book will power up but the apple sign remains in the middle of the screen and a gear turning below it -nothing else happens -can you help?

A couple of things to try:
PRAM reset by holding down cmd-opt-p-r on restart. Hold down the keys until you hear the second startup tone.
If you have a wireless keyboard, wait until you hear the startup tone, then press the keys.
http://support.apple.com/kb/HT1379
Boot into Safe Mode by holding down Shift key on restart. Same timing applies to wireless keyboard.
Safe Mode takes a while to boot. It will show a progress bar. It will boot to the login screen. Log in, then restart normally.
http://support.apple.com/kb/ht1455
Boot into Recovery HD by holding down cmd-r. Same note for wireless keyboard. Once booted, run Disk Utility and repair Macintosh HD (or whatever you have renamed it).
http://support.apple.com/kb/ht4718

HT1349 I updated my IGO primo, and now it doesn't work at all. what can you advise me

I updated my IGO primo, and now it doesn't work at all. what can you advice me now?

If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.

I'm trying to edit a talking head video and want to find an straightforward way to mark a spot at the end of a statement and then cut the clip at that point. Can you help? thanks.

I'm trying to edit a talking head video and want to find an straightforward way to mark a spot at the end of a statement made by the subject and then cut the clip at that point. Can you help? Thanks.

I don't know how to mark a clip the way you want without adding an audio clip and putting in markers and then splitting the clip. You would think that hitting M would be the logical way to do things, but...
But, one can just click before the place one wants to edit, hit the spacebar and hit it again when the exact place is reached. Then go to the clip menu and click split clip. That works, but one really needs to keep the cursor out of both the timeline and the event browser, or the place in the timeline gets changed..
Are you really still using iMovie 08? That drove me nuts...a year later iMovie 09 came out with some needed improvements, and iMovie 11 with its audio adjustments is even better.
Personally, I edit iMovie with kind of a meat axe. I grab whole chunks of video and put it into the project, then edit the ends to get the frame I want. I got too frustrated otherwise.
Hugh

HT201356 hi , i forget my question and answer for my apple id , and i try to restore it but i cannot , can you help me with that thanks

hi , i forget my question and answer for my apple id , and i try to restore it but i cannot , can you help me with that thanks

You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

I have new Sony A77 M2 camera and adobe Lightroom doesn't support its RAW files. Can you help? I have LR 5.4

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