I have no "add a device" section

I wentg to the sync tab so that I could sync my laptop with my desktop. They are boht use MAC OSX 10.6. There is no add a device tab on either computer once I click on sync--or any other tab

Do you have Sync set up on either device? Before you can connect two computers together, you need to have created an account on one of them.
On one machine, click the Sync tab and choose "Create an account". Once you're done creating an account, you can choose "Connect" on the other machine. "Add a Device" will now be available on the first computer.

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  • Cannot configure firefox sync and do not have add a device option

    I am very frustrated. I have spent a lot of time over the past two days trying to figure out how to ocnfigure Firefox sync. I am specifically trying to sync my iphone to my account. I have downloaded two apps from the Apple App store, both of which are designed to allow me to do so. When I open both of these apps they provide me with a pass code that is broken up into three sections each containing 4 letter and or number combinations, just as I see in all the articles designed to assist me with this issue. However, I open my sync dashboard and do not see ANY tab that states "Add a Device" as the articles also say. So I click on the "I am not near my computer" tab in the apps (both appear to work identically) and I am asked to enter my account, password, and sync key info. I cannot find an article anywhere that tells me what my sync key is or how to recover it if I have forgotten it~!!!@!!!!!!!! Please freaking help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Apps in the Apple App Store are not from Mozilla and possibly no longer work with Firefox as Firefox has now moved from Sync to Firefox Accounts. Mozilla does not have any apps out there in the Apple app store however, 3rd parties may but they're not vetted by Mozilla.

  • Both my iPad and iPhone have ios8 On either device in Calendars edit shared with add person when I enter an email address and press add nothing happens - just goes back to edit screen and what I have entered has gone. No error message or any clue

    Both my iPad and iPhone have ios8
    On either device in Calendars> edit >shared with> add person when I enter an email address and press add nothing happens - just goes back to edit screen and what I have entered has gone. No error message or any clue about why I cant share my calendar. Please help.

    UDPATE:
    Spoke with Express lane, and issue was escalated.  Kudos to the support guys that handled this one (Brian and Yi).  Went through everything in detail and took all the crash dumps off the iphones and ipads to send to engineering.
    After backing up the contacts, the recommendation was to delete all contacts in  iCloud.  Doing that caused my iCloud to crash (in the browser), so more crash dumps were sent to apple.
    Eventually got all contacts deleted, then did a resync.  Looks like IOS devices are coming back to life and syncing again.
    Also, Outlook iCloud connector has just been updated to ver 1.0.1 so i installed that on their recommendation.
    BOTTOM LINE workaround:
    1. Backup contacts
    2. Delete contacts in iCloud
    3. Delete accounts on IOS devices
    4. Recreate accounts on IOS devices.
    Hoping a real root cause can be found and real fix implemented.  This has caused me to doubt the stability of iCloud, so i will procees with caution.

  • HT2589 I already have 2 devices on one apple ID account and want to add apple TV.  How do I add another device on an existing apple ID account so that I can download movies from the cloud to any of 3 devices?

    how do I add another device on to my apple ID account so that I can download movies etc.. from my icloud to any of the 3 devices on the account?   I already have my iphone and ipad on the account and for some reason my 3rd device (apple TV) dropped off.   If you can help, greatly appreciated!!

    Hello there, HannaGriffin.
    Since the Apple TV (1st Generation) is the only one that has storage, I would recommend the following Knowledge Base articles for troubleshooting issues with authorization:
    Apple TV (1st generation) may not play content purchased from the iTunes Store
    http://support.apple.com/kb/ts1359
    or
    Apple TV (1st generation): Apple TV repeatedly asks for password to play iTunes Store rentals or purchases
    http://support.apple.com/kb/ts2845
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • The KitKat upgrade has been a disaster. home wireless is no longer recognized, even going through the set-up process.  It does not connect to the car through Bluetooth seamlessly--I have to add my phone as a new device each time I get in the car.  In atte

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    Maybe not too late to help you.
    For specifically fixing the Bluetooth, un-pair your phone with the car, and go through the process of repairing the two.
    In general, the KK update requires many of us (different phones) to perform a Factory Data Reset after we back up our personal content (pictures, music, movies, or other downloaded files) to a PC or MAC. This will result in you having to do a bit of work to setup icons for the programs you use, and maybe putting in the specifics again for email accounts and other specialized apps. So if you are going to do this sort of thing... copy important information/settings down on paper.
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  • I upgraded my iPod Touch 4th Gen yesterday.  Now it won't play music, which is the main thing I use it for.  Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?

    I upgraded my iPod Touch 4th Gen yesterday.  Now it won't play music, which is the main thing I use it for.  Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
    [Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
    On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case.  I assume this is related to the problem.
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    iCloud is free, iTunes match is $25 a year.
    I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
    I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
    I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
    I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
    I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

  • My options menu does not have "Add a Device" link under the Sync tab, where do I find it?

    I'm trying to set up sync between my PC and Samsung phone. I believe I have everything ready but I do not have an option to add a device in the sync tab in my options menu. Running 4.0b7, what am I missing...

    1st screenshot - Firefox Sync. <br />
    '''I already have a Firefox Sync account''' > '''''Connect'''''
    Then you should see the 2nd screen. <br />
    '''Add a Device'''

  • I have downloaded the Firefox Sync add on but when I select "add a device" it launces a help page which tells me to click "add a device" - endless circle!

    I have downloaded the Firefox Sync add on but when I select "add a device" it launces a help page which tells me to click "add a device" which is an endless circle!
    Any advice appreciated

    Sorry about that. The help pages have been updated for the new "Add a device" process in Firefox 4, but the add-on for Firefox 3.6 is still using an older, different process.
    You can download the Firefox 4 release candidate here and use the new "easy setup" process described in the help pages: http://firefox.com/rc
    Or if you prefer to stick with Firefox 3.6, then instead of clicking "Add a device" on your computer, press the "Connect" button on your phone or other device, then click on "I am not near my computer..." and enter your email address, password, and sync key. (If you don't know your sync key, see [[Where can I find my Firefox Sync Key?]])

  • Ipod won't sync. I don't have a 'devices' section on my sources. HELP!!!!!!

    I am frusturated to the point of tears.
    I've been working on this thing for three hours. First it was trouble with the iTunes installation. That all got sorted out, so I hook my ipod nano 3rd gen up and NOTHING HAPPENS!!! So I sit there and look through every help topic and discover that I don't have a 'devices' section under my sources so I'm pretty much screwed. Please help me before my brain explodes. Please!

    Devices is only visible in the source list when an external source such as your iPod or a CD is mounted and showing in iTunes. If your iPod isn't showing up have a look at these troubleshooting pages they may be of some help:
    iPod shows up in Windows but not in iTunes
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Trying to add a device, web site says I have an order pending and I can't add until completed ?

    I'm trying to add a device and the web site says I can until the pending order is complete.. Yet I have no pending orders at least authorized  by me.. and the help and chat assistance is non-existence.. worrisome that there might be some kind of order pending with out my OK, and you can't chat with any reps about it... ..

    Have a bigger problem than this pls advise if you can help..
    AT&T
    I have a plan with them. And I'm upset With them (at&t)
    So I'd like to switch (from them)
    I've had AT&T since 1984 (though all there airtouch,cigular, etc)switches. they have no loyalty anymore.
    There free upgrade, is 36 dollars (they lie a lot lately)..(free upgrade fee???) then there's the required data plan for the free upgrade etc. do you want to use the phone for phone calls ?? there's a free fee for that too...
    So this is how I'm here poking around.
    Verizon I have a mobile hotspot.. it used at times in Monterey, CA . by Lori.
    My company gave me a Verizon Smart phone (removed). this is primarily for work. there plan.
    I've been told I can use it at will, but it's still not to me a personal line.
    With at&t I have 3 lines shared minutes etc, and home internet though uverse (at&t)
    So I have a mixed bag I'd like to clear up to one low easily managed service.
    I'd rather not incur additional cost trying to switch out all the phones etc
    Like to keep current phone numbers.
    The home internet (uverse) double my rate last month (end of promo) to 42 a month. not happy about that and am canceling that asap and returning there modem. I don't need much more than reading e-mail and such for my desktop computer, and netbook I use at wifi when needed (free hotspots etc).
    my wireless (cell phones) 3 lines 1400 minutes runs 130 a month. I'm not using that much anymore as the company phones picking up all the business calls now.. (they drop the cellular reimbursement money from my paycheck).
    the 1400 plan I had unlimited email no data free friends family (a list) grandfathered.
    One phone is a Pantech breeze III (p2030) (removed) (think it's locked)
    #2 phone AT&T Z221  (removed)  (think it's locked)
    my phone #3 is a sony-ericsson C905 (unlocked) bit it's having problems (slider open disconnect calls sometimes and static. Ok using Bluetooth closed slider) (removed).
    So let me know if you can come up with a way to save me time and of course money. 
    I personally think I could share data off my existing account for my desktop here, as I'm mainly interested in doing e-mail on my home computer.
    Thanks mike
    (removed)
    Private info removed as required by the Terms of Service.
    Message was edited by: Admin Moderator

  • I don't have the option to add a device on either the iphone or the computer. Both devices tell me to go to "add a device" and neither device give me that option.

    I set up sync and downloaded firefox home which I opened. I clicked I already had a sync account and it asked me to add the passcode to my computer under add a device, which is not an option that comes up. Only thing that comes up on my vista computer is set up sync which tells me to go to add a device on my iphone which also does not come up. It is a never ending loop. I tried entiring the passcodes that come up on both devices in both devices alternating codes but none work and they also keep changing.

    This happens when you PC disconnects from the sync server. If you go to Tools > Options and then the Sync tab in Firefox 4 and it's not showing your email address with options to manage your sync account, then you've been logged out.
    From that window you need to press Connect and use the option "I don't have the device with me" which will allow you to reconnect to the sync server using your email address and sync key you first got when you created the account.
    Once you've logged back in, the option to enter the phone's pass code will appear.

  • HT4759 I have a macbook pro that meets icloud system requirements. How do I add this device?

    I have a MacBook Pro 3.1, 2.2 Intel Core 2 Duo, 2 GB of memory, not sure of storage capacity.
    Version 10.6.8
    Problem: How do I add this device to iCloud?

    Back up your data, check your applications for compatibility, and download Yosemite from the Mac App Store.
    (118432)

  • Can I add multiple devices to "Find My iPhone" that have different Apple ID's?

    I was just wondering if it was possible at all to add multiple devices to "Find My iPhone".  These devices however, have separate Apple ID's.  Is this still possible? And if so, how do I go about diong that?

    The same way you do it for one. Just repeat the steps but first log into each account to add the device connected to that Apple ID.

  • TS1567 I have tried manually removing itunes and reinstalling. i have gone through the sevices anf tried turning on the AMDS. i have tried turning off the firewall. i have tried restoring my device. i have tried "fixing" the AMDS in the add/remove program

    I have tried manually removing itunes and reinstalling. i have gone through the sevices anf tried turning on the AMDS. i have tried turning off the firewall. i have tried restoring my device. i have tried "fixing" the AMDS in the add/remove programs. I have tried using a different device. i have tried using a different cable. I have tried all of the steps given in the link supplied by Apple. None of these things have fixed my problem. I still have the Error Message "The Apple Mobile Device Service started then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs or Alerts service. I am using Windows XP. I am leaning towards a last resort which would be to wipe my hard drive and start from scratch. Does anyone have a solution?

    chicx wrote:
    This is the third time of writing this on your Apple Support Communities!
    Not with your current user id.
    Far too much uneccesary information in your post, which only confuses things, a vast amount!
    Let's start with iTunes.
    Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
    With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
    Once you have doen those two things, check to see if the iPod is seen by iTunes.
    chicx wrote:
    By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
    Really?
    OS stands for Operating System. (In computer speak, IO means Input/Output.)
    iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
    I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

  • How do i add a device to a itunes account we already have?

    My son rec a used iphone 4 for xmas. We created an apple id for him however i do not believe we ever downloade/backed up to an itunes account yet. He somehow tried to update his phone now it is stuck saying it needs to doa reovery. He cant use it. I pulgged it into our computer and my other sons itunes opened up and tried to recover but of course nothing is there. Are you able to just add a device to the same itunes account or do I need to create an entire new one for this phone? and if new will he be able to share music with my other sons account?
    Thank you
    Laura

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