I have no Airport service

My Airport card, which used to work fine, is seen in System Profiler, but under software versions, it says "Airport Utility: Not Installed." My Airport service has been flaky for a while now. I have been having a lot of crashes associated with online video streaming lately, and could not even restart when using the DVD without first zapping the PRAM. Once restarted, Airport service might or might not be available, and even if so, it was unreliable. I had some success removing the Airport service in the Network Control panel by clicking the minus button, then restarting and adding a new Airport service. But last time I tried this, Airport was no longer even available as an option. And as I said, upon checking System Profiler, I discovered that the Airport Utility software seems to be entirely missing. What do I do? I am tired of figuring out how to recover from these problems. I want to figure out how to have a reliable wireless connection.
My much-reviled PC does not have these troubles, so I know it is specific to my Mac machine.
MacBook Pro, Intel Core 2 Duo, 2.6 gz, System 10.6.7

A workaround that can sometimes keep a flaky link open is to continually "ping" the site which is the source of the movie you're watching.
A simple way to set up ping is to run Applications/Utilities/Network Utility
(Control-click on its icon in dock to select Keep in Dock!)
Now go to the Ping tab, and set it up for continuous pings to the site your movie is based (eg. www.youtube.com).
Bob

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I have Verizon FiOS service for phone, internet and TV but I only have one TV hooked up for it for just basic cable service with no DVR and no need for widgets. Can I use an Airport Extreme as my router and not use the FiOs router?

I want to use an Airport Extreme as my router. I currently have a Verizon FiOS router. I have Verizon for phone, internet and TV. However, TV-wise, I just have a basic service for one TV with just a regular box. No HD, no DVR. Don't need access to a menu, widgets, on-demand. Can I eliminate the FiOS Router and just use the Airport Extreme and still have phone and internet?

I know that it will increase my wireless coverage in my house but will it increase the speeds?
Not sure what you are asking here. The AirPort Extreme is only going to be as fast as the Internet connection that it receives.....which is 75/75. It cannot take a 75/75 connection and make it go any faster.
If you locate the AirPort Extreme in an area where you need more wireless signal coverage, the AirPort Extreme would deliver 75/75 in that area. But, keep in mind that the AirPort Extreme must connect to the FIOS router using a permanent, wired Ethernet cable connection.
If you are asking if the AirPort Extreme can wirelessly connect to the FIOS modem router, and extend the FIOS wireless network, the AirPort Extreme would not be compatible with a FIOS product for that purpose.

Extended router's network for Airport extreme. Works well with MacbookPro. I can print with notebook with XP SP3 and, I can see the USB-harddisc in the Airport service program but, I cannot use it. I have set filesharing etc. What do I do wrong?

I connected the Airport Extreme wireless to the existing network of my router. At the Airport there is connected via USB a Printer and three hard discs. All works well on my MacBook Pro - I can print and use the hard discs. On my notebook and my desktop, both with XP-SP3 I can use the printer only. In the Airport service program - manual set up - hard discs I can see the drives with the correct names but I cannot work with it. I don't find neithe the Airport Extreme nor the drives in the Windows Explorer. Of course I've set 'filesharing' etc. What do I do wrong? Where is the mistake in the set up?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day). The green light will go amber but the internet service (ethernet cable) will still be fine. The wireless icon on devices with go away.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day) The green light will go amber, but the internet service is still ok if your using an ethernet cable directly plugged in. When the light goes amber all devices that is using wireless will lose there wireless icon. The only way to get the green light back is to unplug the Airport device and replug it back in. I tried the reset on the back but still no luck. What is the fix?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

I recently upgraded my internet service with Comcast for faster internet. When I user ethernet connection I get 50 MB download speed....when I use the wireless connection I get 10-20 MB speed. I have an airport extreme...3-4 years old. Why?

I recently upgraded my internet service with Comcast for faster internet. When I use an ethernet connection I get 50 MB download speed....when I use the wireless connection I get 10-20 MB speed. I have an airport extreme...3-4 years old. Why is the speed so different and are there settings I can change to increase the wireless speed?

If your supposed to be getting 20 Mb/s down via your ISP and both Mac's are not getting that on the SpeedTest, then obviously your router appears to be the cause.
Connect one Mac directly to the ISP's modem, power off/wait 30 seconds/then power on, then power on the Mac. The ISP will connect directly to the Mac, then run a SpeedTest.
Then repeat the same for the other Mac. If both Mac's have a problem then it's possibly the ISP, the modem, your lines to them or on your property, or both Mac's are messed up.
You'll have to keep searching for the cause. Call your ISP and ask then to run a test to see if your getting your 20 Mb/s to your modem, that should clear part of the problem.
Diagnosing network issues

I have ATT internet service at home and a 2Wire device. I want to switch to an airport extreme 5th generation and I am having difficulty. Looking for help.

I have ATT internet sevice at home and a 2Wire device. I want to switch to an 5th generation Airport Extreme and I am having difficulty. Any suggestions?

Yes, Bridge Mode is the correct setting for the AirPort Extreme when it is connected to another gateway, or modem/router.
Connect an Ethernet cable from one of the LAN <-> ports on the 2Wire to the WAN port (circle of dots icon) on the AirPort Extreme.
Open AirPort Utility and click Continue to follow the guided setup to "create a wireless network" on the AirPort Extreme. The application should suggest Bridge Mode as the connection option during the setup.
Once you have the AirPort Extreme setup and providing a wireless network, if you don't really need the wireless network that the 2Wire is providing, it would be good idea to turn it off....since having two wireless networks in close proximity can introduce some interference issues.

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

The following example was one of dozens that showed up on a simple Google search of.....
monitor Internet data use on a Mac
Watch your Internet usage with NetUse Monitor | Macworld
Most service providers have an application for their users as well.

I have the Airport extreme working on my computer but am unable to connect any other device to the Wi Fi

Is there a setting I have incorrect?

Ok, thanks for clarifying your modem model. Per your input, this would be the correct configuration (physically) for both the modem and the AirPort Express. By default, the Express would broadcast an unsecured Wi-Fi network with a network name of something like: Apple Network NNNNNN. A switch connected to the Express' LAN (opposing arrows) ports, as you have it, would provide additional Ethernet connections beyond the single one provided by the Express. The key here is that the Express, by default, would have NAT & DHCP services enabled. You would NOT want the Express to be in Bridge mode (both of those services disabled.)

This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information.

I am trying to update my Airport Extreme. I go into the Airport Utility and this is the message attached I get when clicking on it.
"This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information." That;s it.
I guess I can hard reset it, but this seems weird. Any advice would be nice.
Thank you.

Dear Bob, I have same problem:
"This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Go to AirPort Service and Support for more information."
My MBAir is running OSX 10.9.3 and the AIrPort Extreme I'm trying to use is A1143.
Thanks

I have an airport extreem network that works with two MacBooks. I am trying to get my PC (IBM ThinkPad) to connect to the network. The PC has airport for the PC downloaded but it will not recognize the network. Any suggestons please!

I have an airport extreem network that works with my two MacBooks and a iMAC. I am having no luck in getting a PC (IBM ThinkPad0 that has the PC airport software to be recognized by the network. Any suggestions?

When you introduced the AirPort Extreme, you had a condition where you have two routers in series. The simpliest solution is to reconfigure the downstream router (in this case the Extreme) as a bridge. This will allow the upstream router to provide the required NAT & DHCP services to all network clients regardless of which router they are connected to.
To reconfigure the Extreme as a bridge, you will use the AirPort Utility. (Note: I will provide the steps for using AirPort Utility v5.x)
AirPort Utility > Select the AirPort > Manual Setup
Internet > Internet Connection tab > Connection Sharing = Off (Bridge Mode)

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more information."

I am trying to hook up my Airport Express to my current network and AirPort Extreme but keep getting the same error message: "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Any thoughts?

This sounds as if you have an older AirPort Express that is no longer supported by the newer Mavericks operating system.
To check and see if that might be the case, locate the model number on the side of the AirPort Express. It will start with an "A" followed by four numbers. Hard to see in the faint print.....so you may need reading glasses or a magnifying class to see the model number clearly.
Model numbers A1084 and A1088 of the AirPort Express are no longer supported by AirPort Utility in Mavericks.
You will need to use a Mac running Leopard, Snow Leopard, or a PC to be able to administer the older AirPort Express.

HT1998 How can I administer a Gen 1 Airport Express from Airport Utility 6.3.2 (OS 10.9). I can see the base station but get the message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more inform

How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?

Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC.

TS2220 the following message applies to my airport Utility: This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Suppor

This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
This is the message I have recieved in installing my AirPort Utility... Can anyone help me?

Old AirPort base stations and Time Capsules aren't compatible with AirPort Utility 6.2, so you have to use AirPort Utility 5.6. As you have already updated, you can't install AirPort Utility 5.6 by the normal way.
To install AirPort Utility 5.6 on your MacBook Pro, follow these steps > http://frank.is/mountain-lion-and-the-old-airport-utility/

HT4262 This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support.

In my Airport Utility a read the following message:
This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support." What do I have to do ?? I can use my airport.

I assume that your MacBook Pro is running OS X Mountain Lion ... correct? If so, version 5.6 can run just fine on this version of OS X; it just can't be installed in the traditional way.
Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
You can now run the AirPort Utility from the Utilities folder.

I have the airport express and trying to connect to the internet on my Vizio and can't find a code to put in to connect..

I have the airport express and trying to set up internet service on my TV (Vizio) but having no luck.... I need a code to enter in order to connect! Can you help?

Hi - you might be getting full bars but a slow connection - games can be very sensitive to this - have you tried connecting via ethernet to see if it is better? - however if your wireless speed is good too then it could be a ps3 issue and a call to their support might help - otherwise there could be interference issues, radio channel conflicts, etc. - without knowing the specific aspects of your entire network environment it is hard to make any more suggestions.

I have no Airport service

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