I have no audio unless I use the Lookout App first..then all is good...i have no volume bar unless I use Lookout

I have no audio unless I use the Lookout App first..then all is good...i have no volume bar unless I use Lookout

MGoodie wrote:
I have done as you asked and it is still the same.
I have also previously "flattened" my playbook several times in the hopes my sound settings would be reset.
Is there nothing like a diagnostics app or an app/interface to be able to manually change options such as sound outputs.
If there is not please make one as it would be very much appreciated.
I have tried downgrading the os aswell. I have never had the audio switch to the speakers.
Something has been "switched" and will not reset by os change or updates.
::Edit::
 I have tried the new 201 update and it did no correction to audio or the availability of a manual output option.
::End Edit::
I am asking that a manual option be made available to force output changes. if this was possible I would know if it is software or hardware related.
I also want to make it very clear that I am highly disappointed with this glitch. your tablet would be #1 in my eyes otherwise..  I want my sound back RiM, make it work.
Based on the above i think you might have a hardware issue and only a call to support will get it addressed.
it does have a 1 year warranty on it by RIM. Place of purchase might be 30 days or longer depending on where you bought it from.
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