I have no clue what my daughters email and password are for her ipod and she does not either and it is locked for a long time what do i do

can i hook it up in my acct and see if that works?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

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Hi, I have an iPad Air. I had downloaded pages app which got deleted by mistake. Now when I go back to the App Store it says you have already purchased pages app so now it will be downloaded for free. But it does not download and install the app!!!

Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!

Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I am trying to download icloud on my pc. I have an iphone4. On the PC when I enter the email address and password that works on my iphone it does not work on my pc. Anyone???

I am trying to download Icloud on my PC. Everything comes up but when it asked for my ID I put in the one I have and it says that is an Apple ID not an Icloud. So on my iphone I have the other email ending in me.com and that doe not work either.
I have itunes on my PC as well as on the iphone, no problem but getting icloud on the pc is driving me crazy. Please any suggestions????

What is the exact error message?

Vraag: Since I pointed out dont show again on the page that shows up when I want to mark text (yellow) and change the page to 600 dpi , it does not work anymore....... What did I do wrong???

Ik begin een discussie, ik scan documenten, daarvan wil ik gedeelten geel markeren. Dan komt er een box in beeld die aangeeftd at de pagina naar 600 dpi gewijzigd wordt, dat duurt even en dan kan ik markeren. Althans kon markeren, sinds ik het boxje laat niet meer zien aanvinkte werkt het niet meer. Ik vind er ook geen info over wat zeer irritant is. Opnieuw opstarten helpt niet.....
Graag bericht wat te doen :-) Wil;

iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-Airplay-Icon-Missing. htm
http://appletv2.com/airplay-icon-missing-ios-7/
 Cheers, Tom

TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My daughter said that after she updated he Ipad to io6, my Icloud info appeared on it. She does not have my password so how could that happen? How do I make sure it gets off there.

My daughter said that after she updated her Ipad to io6, my name and other info appeared on her device. She does not have my login info so how could this happen? Her Mom purchased the device not me. The two devices have never been synced and never shared the same WiFi. How could this happen and how do I get it off?

It could only happen if your iCloud account was set up on her iPad when she updated to iOS 6. To fix this she needs to delete the account from her iPad and set up her own with a different Apple ID. (Deleting the account will only remove it from her iPad, not from iCloud. Your device will not be effected by this.)
If she was syncing data with your account such as contacts and calendars, her data would have been merged with yours and would now appear on both devices. In that case, she needs to go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPad. After everything is turned off, she should scroll to the bottom and tap Delete Account. Next, she should set up a new iCloud account on her iPad using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On, and when prompted, choose Merge. This will upload the data to this new account. You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting her contacts from your account, and vice versa). These changes will be reflected on each device. When finished you will have individual iCloud accounts with just your own data on them.
If she wasn't syncing her data with your account, all she needs to do is go to Settings>iCloud, tap Delete Account, then set up her own with a different Apple ID.

I have a ipod u2 the screen displays an icon for the current conetar but does not start

I have a ipod u2 the screen displays an icon for the current conetar but does not start

Shockwave and Flash are not the same. Try installing a Flash plug-in. Here's the latest: Adobe Flash Player 11.2.202.183

Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me :(

how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me

You just made a very expensive mistake, especially if you can't return the phone.

I have a new 27 inch i Mac which works well except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

I have a new 27 inch i Mac which works well, except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark

Hi,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If after reboot that doesn't help...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

I have a Mac OS is iTunes10.2.2! does not update iphone 4.2.1 to 4.3! What to do?

Good afternoon, ladies and gentlemen!
I have a Mac OS is iTunes10.2.2! does not update Iphone 4.2.1 to 4.3!
What to do?
Sincerely,
Alexander
[email protected]

You could start by telling us what model iPhone you have and what error message (if any) you are getting when you try to update it.

Can any explain the following: Background; my company uses google business app to host our email and calander. Ok, I just set up a iCal event and invited 3 people. 1 internal claims he never got but it showed on his daughters iPod and she does not ema

Can any explain the following: Background; my company uses google business app to host our email and calander. Ok, I just set up a iCal event and invited 3 people. 1 internal claims he never got but it showed on his daughters iPod and she does not email.

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

I change my email my Verizon email to Comcast email. I am continually asked to give my password for my old email which I deleted. I have deleted this Verizon email from every area on my iPad that I'm aware of, And yet he still appearing. How do I solve

I change my email my Verizon email to Comcast email. I am continually asked to give my password for my old email which I deleted. I have deleted this Verizon email from every area on my iPad that I'm aware of, And yet he still appearing. How do I solve this.

What you are describing sounds like you created a new apple id with your new comcast email address. There may be apps on your ipad that are associated with another id that was using your verizon email address. If thats what you're saying then those apps need to be updating by using the apple id that was used when they were downloaded.
If you're talking about something else then maybe a lttle clarification is necessary.
Go to settings/itunes and app stores. make sure the correct apple is shown.
Go to settings/mail, contacts and calendars. Makes sure all of the accounts are current.
Go to settings/icloud, facetime and messages, verify the same.

Receiving emails about a newly set up itunes account that does not belong to me (although has my name). The address used in connection with it seems to be in California and the person likes Justin Bieber - what's going on here?

Hi. I am receiving emails about a newly set up itunes account that does not belong to me (although has my name). The address used in connection with it seems to be in California and the person likes Justin Bieber (as I now have a receipt for that purchase). It states that it is billed to store credit. (a) I don't want to receive this person's information and (b) I certainly don't want to somehow be charged for it (although it appears, thus far, that I have not been). What's going on?

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

I have an "old" Apple ID set up 13 years ago. Apple has now gone to using email address as the apple ID. I have apps to update and they ask for old ID. it does not exist. How can I get the ID on the app changed to the new apple ID

I set up an apple id many years ago when itunes was established. Within the past year or so, Apple has changed to using email address as user id. My problem is that I have many applications that I can not update due to the fact that it is asking for the password of the old ID. It does not exist anymore. Any ideas on how to get the new apple id associated with the application without deleting the application. Several of these apps I purchased.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

I have no clue what my daughters email and password are for her ipod and she does not either and it is locked for a long time what do i do

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