I have no idea what i have done to this ipod

I have a 20g fourth generation iPod that just doesn't like me
i bought it off a friend who upgraded to a touch recently
firstly it came up with a sad ipod icon
after connecting it to the computer and various 'rubbing' techniques it came up with an exclamation point and and folder i turned it on again and it decided to work after 1 month of not working. Now when i connect it to the computer windows recognises it but it freezes itunes and is not picked up by itunes when i insert it into the computer it comes up with an autoplay window which leads me to beleive that it is in disk mode but any help with it would be great
ive installed the lastest software and it is still not working
Any help greatly appreciated

Hi!
If you think it is in disk mode, reset your iPod. http://docs.info.apple.com/article.html?artnum=61705
If this did not work, your iPod may have corrupted or missing software. Restore your iPod. http://docs.info.apple.com/article.html?artnum=60983
If it's still not working, iTunes may need to be reinstalled or the iPod's software installed on your computer. Locate the iPod's software disc that came with it and install the software. If you don't have the disc, I will try to locate a software download from the internet.
Good luck,
Brian Skorski
P.S.- Please use proper grammar and sentences in your post. It's small print, and it will help viewers read your concern easier.

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