I have no itunes app or safari browser also very poor battery life compared to my ipod touch 4. my phone is a virgin mobile usa iphone 4 i purchased 2 days ago ...stumped. i have not activated service on the phone because of this.or is that the problem?
a
The itunes app and safari app cannot be deleted. The came with the phone and are native to it. The must be on antoher screen or in a folder on one of the screens. Swipe across the screen from right to left to reveal other screen and look for them. IF you can't find them go to settings>general>reset then reset home screen layout. If you want to move apps touch your finger on the icon and hold it there until the icons wiggle and then drag the icons to where you want them then let go. Tap home screen once to make them stop wiggling
Similar Messages
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We have downloaded apps to our pc but we can't get them on our ipod touch. We have synced our ipod to our computer. We can't even get them when we are some where there is wifi. We don't have wifi at our home and was hoping to be able to plug it into our computer and get everything from our computer to our ipod but it doesn't work. What do we do?
Sync them from your iTunes library:
iTunes 11 for Windows: Syncing overview
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Note that you can only sync apps from the one syncing computer/library that yo can have. If the iPod was synced to another computer/iTunes libary or set up via wifi then to make this computer/itunes library your syncing computer/library:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Apple care has been of absolutely no help to me. My 10 month old iPhone 5 stopped charging one fine day and Apple denies any responsibility for the same. Between my Family of 4, we Re currently using 5 Apple devices. Am so disappointed with the service from Apple. Although my cell phone is well within the warranty period , I have been denied a replacement. And the Shield Insurance that I purchased is now declining the insurance amount even. They insist I prove that it is an accidental damage. And Apple refuses to cover what they choose to call a 'physical damage'. So where does that leave me ?!
I cannot see the damage. But the screening centre has pics showing it is damaged. Apple refuses to cover a physical damage. But the reason the device is damaged could only be coz it had a poor battery life from start. The iPhone 5 is infamous for the same. We all know it. Apple conveniently denies responsibility.
And the Insurance company says it covers only accidental damage. Now how am I to prove an 'accidental' damage ? Unless I lie to them.... -
I do not want to restore it, as there is infomation on it I need. I haven't backed it up in a while(I know that's my fault), but this is the first time this has happened.
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
If y can't make a backup then you will either have to:
- restore from an existing backup
- Contact a data recovery company
- Maybe after restoring via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
As above.
I have 3 new itunes now in my library.
How do i synch just the 3 of them to my ipod touch without dupicating all my other songs.like hundreds of them.
Thank youI watched the new itunes tutorial, and if you double click on the blank part of the bar that says music, videos, apps, etc, a button will show with your ipod's name.
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I started my first Apple ID a few years back, at which point Google hadn't changed their email addresses from '@googlemail.com' to 'gmail.com'. So when this option became available, I decided to change my email to '[email protected]', instead of the older and more tedious to write '@googlemail.com'. There were no problems, everything worked as expected.
I've recently changed my password everywhere, and one of the places was my Apple ID. I was taken to the site: "https://appleid.apple.com" where I found the 'Manage my account' link. I successfully changed my password.
The 'Apple ID and Primary Email Address' caught my eye. It had always frustrated me that my Apple ID was the "old" email address from Google... and previous attempts to change this proved unsuccessful. It always stated that the (newer) '[email protected]' was already in use, which I put down to it being the same Google account. But this time it seemed to work. I received an email saying "Welcome to the iTunes Store", and since then I've had non-stop problems.
At first I though that the only problem was going to be that I couldn't download/update apps on my iPod touch, or download anything on the iPod's 'iTunes' store. I've managed to link my new account with the iPod so that I can download new apps on it, but every time I go to update an app, it automatically assumes that the Apple ID is my old account: '[email protected]'. I thought that this would be fine, just a minor inconvenience, that I could go to my computer, update the apps there, then sync the iPod and everything would be dandy.
I looked around and found myself at the IFORGOT site of Apple's. I've tried having an email sent to the 'older' Apple ID '[email protected]', but no email has come through, and I also tried the other option of answering security questions... the first thing it asks is your date of birth, and as far as I know, I only have one of those. However, it told me my DOB was incorrect. My old account no longer seems to exist!!
I tried updating the apps on my computer for the first time today, went to the 'Apps' tab on the left of iTunes and clicked the link saying '131 Updates Available'. This took me to the iTunes store as always, but when it had finished loading, it read: "No updates are currently available. To check for updates for another Apple ID, sign in with that Apple ID."
Because all of the apps I downloaded were on my old Apple account, none of them exist as far as my new account is concerned. My old account no longer exists, so I have no option to sign in to that and update them. My collection of apps is far too large for me to even consider just downloading them all again! As well as apps not existing, my iPod touch is not linked to my new Account. I understand I could restore my it so that it would then be linked to it, but actually, I don't want to have to arrange the homescreen again, and re-connect to all the WiFi connections I've already made. Those are all saved in the backup that is updated when it is synchronised.
Someone please help!! I don't know what to do, and I don't know how to get hold of Apple!!
Thanks for reading.That is way too much to read.
Why did you start a new account?
You apps and other purchases will always be tied to the accoutn from which they were purchased. You will have to update them using the user id and password on the accoutn from which they were purchased.
The charge was very likley a authorization hold and will be removed.
iTunes Store & Mac App Store: About credit-card authorization holds
You can click "Support " at the top of this page, hen click the link under "Contact Us' if you need to contact itunes support. -
Is the battery life in my 4G iPod touch depreciating?
I have a question regarding my 4th gen iPod touch. I bought it on Sept. 22, 2012, so it's about 3/4 of a year old. I usually browse the web, watch YouTube videos, play graphics-intensive games like Infinity Blade and GTA Vice City, and I often have it in my dock so I could listen to music. I had it in the dock pretty much all day over the last four days listening to music, and I took it out a few times each day to check Facebook and engage in some hardcore gaming sessions. (I use my iPod touch like how a PSP or PS Vita would be used.) While writing this question, I had the screen at minimum brightness (I'm in bed) and the battery has gone down about 7% since starting this question.
I do follow the full cycle charge, however I often end up doing it more like 6 times a month insted of once.
Is this okay or is my iPod touch's battery life starting to become horrible?matthewfrommb wrote:
And I thought that shallow charging cycles were bad for the battery. (I heard that keeping the battery constantly at 90-100% is bad for it.)
Nope, not the case at all with Lithium batteries. Frequent partial dischage and charge cycles will not harm them, nor will leaving it fully charged and using it plugged in (it has built in overcharge protection circuitry).
As lllaass mentions, it is the older technologies that had issues with recharge memory effects and so forth - NiCAD and NiMH batteries - but Apple dropped those technologies over a decade ago. -
Can anyone answer my question?
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Bought IPhone 5 2 days ago and it will not pair with Itunes...***?
how do i fix this?
Do you have the latest version of iTunes (11.0.2)?
If not, get it at http://www.apple.com/itunes -
My PC is a fujitsuscaleo 600, last year I had a new hard drive and some extra RAM fitted and since then has been good - have used, and updated Firefox for over 6 years. in August I installed TrendMicro antivirus and for different reasons this has been uninstalled/re-installed twice. AFter letting it expire, I re-installed ParetoLogic PC health advisor (I think in August too)and allowed it to try updating some graphics drivers following a scan - this was unsuccessful so I marked them to ignore (something about my graphics card not supporting the drivers downoladed). I can see the mozilla files on WIndow Explorer but if I click 'remove' (control panel, add/remove programs) I get a very short 'hourglass' then nothing; if I click Firefox icon I get the same. Help!
See:
* https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start -
I have heard of people ordering their iphone 6's and having them shipped out in the next day. I understand demand is extremely high but I don't understand why it has to take this long for my order to be fulfilled.
mattminsch, I know that you're excited to get your new device and we are too. The demand for these devices would most certainly be high and depending on the model that was purchased. Currently for the time frame that was mentioned the ship date would be 10/31 for most models. Once the device has been set to ship only then would you see the order change from processing to shipped. Do you remember what model you purchased?
AdamG_VZW
Follow us on Twitter @VZWSupport. -
I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.
Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
Hi everyone
I'm a new iPad user (ipad2) and have tried to download a few apps. I already have a iTunes/app store account but often when I try download a app I get a message that says "your request could not be processed"?It could be a problem at the other end, try again tomorrow. Also , try resetting your iPad by holding down the home and sleep/wake button till the Apple logo appears and then let it wake up, maybe that may help.
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My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out
Hello there, TempestBelcher.
It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_0
If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
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