I have no Purchased Music or Downloads folder
I found lists of my purchased music in my Purchase History, but there is no folder for it and it is not on my computer (I did a search for a few of the songs and they are not there). New computer, new version of iTunes - but why no Downloads folder and how can I get my purchased music back?
Purchases only automatically go into the purchases playlist (green) on the PC where you actually bought it.
On a new PC you move them to, you have to put them in yourself.
On Macs there is an Apple script that can find purchased tracks. You can do it on Windows using smart playlists.
Match any
Kind contains Purchased
Kind contains Protected
Live updating is checked
Then you can drag the results of that smart playlist (purple) over into the Purchases (green) playlist.
Similar Messages
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I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
nidubs wrote:
I have had an itunes account for many years. I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account. WHY?
Why would they?
Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
-> iTunes Store: How to enable Automatic Downloads
Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Help please? I dont understand how to get my purchased music to download or sync to my HP computer.
Hey CrystalKean,
Thanks for the question. If you have purchased content on your iPhone that has not yet been transferred to your computer, see the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, you can download previous purchases from the iTunes Store with the steps outlined in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod
Is the iPod signed into the account that purchased the music?
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How do I get my downloads to open automatically, right now I have to find where my download folder is each time and then find the file I just downloaded. My download pop up screeen is also blank.
This should not have changed all by itself but it should be easy to change back
*See [[Applications panel - Set how Firefox handles different types of files]]
** You should be able to choose to open .pdf files with Adobe. <br />Use Menu Button {Three bar icon) -> Options {cog icon) -> |Applications|
*[[Use the Adobe Reader plugin to view or download PDF files]]
* Also see [[View PDF files in Firefox without downloading them]] Although that is not what you will be doing. -
Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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Can't download purchases due to download folder permissions on NAS
I downloaded several podcasts using my iPhone whilst away at Christmas. My media library is stored on a Buffalo NAS with the library xml stored locally and after syncing with iTunes I can no longer download new purchases reporting error - 5000.
"There was a problem downloading ************. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again."
I've investigated exhaustively to solve the issue. Apple's iTunes Store troubleshooting suggests the following:
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:
 ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
However, I can't delete the Downloads folder because I do not have sufficient access permissions. Worth noting that the files on the Downloads folder correspond to those downloaded by my iPhone so the iPhone has caused this issue, even though I have been able to perform this task away from home before without these issues before iCloud and Match came along.
So, now I'm faced with a Downloads folder that I cannot delete even using Sudo rm -rf in terminal, CHOWN, CHMOD or even MV to relocate the files. There are no answers on this issue on the Buffalo forums so I am opening this frustrating issue up to the geniuses on the apple discussions group to see if anyone can help. ThanksOkay, I solved it myself - surprisingly.
I logged into the NAS using Telnet as 'root' and this allowed me to delete the 'Downloads' directory without any permission issues. After re-opening iTunes it was able to download the backed-up purchases without error.
I don't know if the iPhone will cause permission issues again down the line though, so this may well be a bug in the latest iTunes version? -
Hi
I have a really large iTunes library. Yesterday I purchased a movie from the iTunes store and couldn't find it. I located it in a download folder on my NAS inside itunes with a plist.
How do I move it to the library? I tried to copy and paste but it doesn't work.I have iTunes on a Mac with the iTunes Media folder stored locally and the music on an external USB-HD. The music files are Not copied to iTunes Media folder when added to the library.
How are you achieving the above? What are your copy setting in preferences? If you are manually overriding the copy-to by holding down the option key while adding media then that won't apply when you import a playlist (as in importing the .xml). When you import a playlist like that you are essentially adding the files to the library again and it will obey the preferences setting since you can't option add them that way.
Correct on the .itl. Only iTunes itself can edit that file.
I think you need to review your basic wants/needs in doing all this. If your reason for not wanting to use the Media Folder settiing is because you do not want it to go on the internal drive, but you don't actually mind if it organizes it as long as it is on the NAS, change the Media Folder preferences setting to the NAS and let it consolidate to there. If you want to move the stuff but keep it organized in your own folder structure you may need to do it as I suggested initially. Once it is on the NAS and iTunes recognize the file locations you can do what you can only do if you manually manage music which is move it around in Finder afterward once it is on the drive and recognized to tweak location to your final wishes. -
How do I transfer my iTunes library from my old computer to my new one? I have successfully transferred purchased music but not my library of CDs. Home sharing will not work, and isn't working in fact, as the computers will be in different countries.
Assuming your library is in the default location and all of the media is stored within the library's media folder then this is what you need to do:
Copy the entire iTunes folder from <User's Music> on the source computer to <User's Music> on the target computer.
You can do this directly over a network (making use of shared network folders) or by making a copy on an external drive, moving the drive between computers, and copying again. Any way that works is good. However if you say that you cannot use Home Sharing (doesn't work properly anyway) because the source and target are not on the same network then method 2 as I describe it won't work either.
Your playlists, play counts, ratings etc. are stored inside the database iTunes Library.itl which is inside the iTunes folder and a successful migration includes all of this information, not just the media files. I recommend method 1 from the earlier link as it sets you up with a backup mechanism to use in future. All hard drives fail eventually and often without warning, or at least a warning that is noticed and then heeded.
If the initial assumption is wrong, or you need help checking, just ask.
tt2 -
I have corrupted purchased music files
My purchased music is corrupt and I need to re-download them but it will not let me. How can I get around this issue?
Hello Buddica,
If the files exist in the iTunes Library, you'll need to delete them before they can be redownloaded.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Allen -
I had to replace my computer recently as a power surge fried everything, including the desktop on a ups. I found some of the music I previously purchsed missing so I went to the support pages and found how to download previously purchased stuff. I follow the instruction to "you don't have any...
If you haven't done so already use the menu Store > Sign In...
Select iTunes Store in the left-hand column of the iTunes window, then select Purchased from the Quick Links panel on the right.
Click Music and Not on this computer to show your available past music purchases.
tt2 -
I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?
I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?
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How do I get purchased music to download? I've received an error .3253
I purchased an iPod Shuffle today. I have tried twice to download purchases from iTunes and receive an "error .3253". States that the connection has been re-started. My internet connection is just fine. Any ideas what I am doing wrong?
HOW DO I DO THAT?
I have copied them on my Windows7 laptop to a flash drive. When I look at the flash drive while I'm on the laptop it all looks to be there but then when I get on my MAC with Snow Leopard the only thing that shows are the selections that I added myself from my own cds.
This is making me crazy because I need to get these backed up so I can send my computer in and in case they delete whats on my hard drive i do not want to lose any of my i-tunes and I already lost some last summer when someone stole my computers.
I was supposed to mail my laptop in a week ago but still trying to do the itunes copy so I can transfer to my MAC.
Is there a way to copy just one selection to the flash drive?
When I open it up it has stuff like
It has 4 folders: Music, Videos, My DropBox, Pictures
and a file called purchased.txt,
a file called desktop.ini with exec on the icon
and a file called Itunes Library with exec on the icon
A folder that says Music and when I open that there is another file labeled Music and then A folder that says Itunes and also in that is a Folder that says Playlists
Inside the 1st Music folder is another music folder and inside that is a folder called Itunes and one called playlists
and a file called desktop.ini with exec on the icon
when I open the Itunes file it shows a folder called album artwork, a file call itunes itunes library.itl with exec on the icon
a file with itunes genius.itdb and exec on icon
and a file with itunes library extra.itdb
if I click on the itunes library.itl then it opens up to my copied selections that I got off cds.
if I click on the other two .itdb files it does nothing
inside the album artwork are two files : download, and cache and you can click on those and get files with number like 03, 15
NEVER THE ITUNES LIBRARY -
I had a library of about 500 songs, some purchased and some imported from cd's I have since lost in a fire. Only the purchased ones now appear in my itunes library. Does that mean iI have to subscribe to music match in order to have all of my music in my itunes library? I still have most of the songs on my iphone. I use a pc.
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
I have lost purchased music from itunes when I reset my ipod
I recently reset my ipod due to a software issue. As my laptop with all my songs which I had purchased from itunes is no longer with me, i can not reload those songs.
Will iTunes be able to resend those songs to me that I had bought from iTunes or atleast give me the same credit so that I can go back to the store and buy them again?The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download however they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
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