I have no receipt for zen micro rma!!! what do i

the rma email asks for a photocopied receipt, but i got the player as a gift and im pretty sure he tossed the receipt!!! what do i do?
(i think im gonna cry)

ok... what i do have is a forwarded email from my uncle with a paypal receipt outlining the item and price... will that do?
it looks like:
----- Original Message -----
From: [email protected]
To: ****@rogers.com
Sent: Monday, December 27, 2004 7:59 PM
Subject: Receipt for Your Payment to jc-connection
PayPal
Dear ************,
This email confirms that you, ***********, have paid jc-connection ([email protected]) $276.90 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *JCCONNECTIO".
Payment Details
Item # Item Title Quantity Price Subtotal
5740067974 Creative Zen Micro 5GB White MP3 Player $239.95 USD $239.95 USD
Shipping & Handling via Standard Deli'very to M6PXX
(includes any seller handling fees) $32.95 USD
Shipping Insurance (optional) : $4.00 USD
Total: $276.90 USD
Note:
Shipping Information
Shipping Info: *************
Toronto, Ontario
Canada
Address Status: Confirmed
If you have questions about the shipping and tracking of your purchased item or service, please contact jc-connection at [email protected] Edited by helpmeplease on 03-23-2005 0:08 PM

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Well, I just got my Zen Micro RMA back yesterday after sending it in for the faulty headphone jack problem. I got a refurbished unit that had been upgraded to the .02.05 firmware version.
I'm not exactly thrilled with it. First off, the rear door you slide to remove the battery is loose and keeps opening up with a slight touch. My original player did not have this problem.
Secondly, when transferring a lot of information, the player locks up or I get a transfer error. My old player never had this problem. I first started to reload the songs using Creative MediaSource (about 4GB of songs) and I kept getting transfer errors. I had to load the songs in chunks for it to transfer properly and it took quite a while.
Also, when I create a long playlist (say 200 songs) the player and software locks up. Again, my old player never had this problem.
What gives? I really don't want to have to spend more money to ship it back for another RMA. I'm frustrated and was wondering if anyone had any advice.

Not easily. I backed up all the songs from my original ZM to my computer's hard dri've. I figured I would transfer everything to my RMA ZM no problem but wasn't so fortunate. I'll try on another pc though and see how it goes. I guess I can reformat the thing but then I'd have to transfer all the songs again. Thanks for your reply. I appreciate it.

Which Media Explorer version do i need for Zen Micro 5gb with Firmware 2.20.

Same old story, been trying for hours and hours to transfer music onto the player. Searching forums for answers.

I have tried installing Creative Zen Micro Media Explorer Web Update (48.24 MB) but it doesn't recognise my player is plugged in.

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Should i bother installing software/drivers from the original CD i got? Or download them instead? Which do i need to download? Do i need to change the firmware?

I know these questions have been asked thousands of times, but all the answers i have read don't seem to be doing the trick.

Cheers for any help given.

Hurrah, i FINALLY got it working.
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Petition for Zen Micro to have double-click capabil

I would like to submit a petition to have the Zen Micro have double-click capability. We all experience the annoyance of the sensitivity of the touch pad. It seems to response to any single click we do. Now, instead of having a single click, let?s have a double-click. Except for the volume control, let?s have every function, or most functions response with a double click. If we want to play, double click. If we want to go to the menu, double click. If we want to select an option, double click. If we want to select a window in the menu, double click.

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Trade in Zen Micro for Zen Micro Ph

Am waiting instructions on RMA, moderators, since I have to return the thing for exchange anyway, is it possible to pay the difference and get the micro photo when available. have asked support but no news..
tks ktugg.

We don't have a trade-in policy. To check for your specific region, you can contact Customer Support to see if they can advise further, but we don't have a trade-in policy in general.
The Zen Micro Photo has only just been announced, it won't be released for a few months yet.
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Fix for Zen micro photo freezing at start

This is to confirm what I read on a previous post. My micro photo had frozen at the start up, no keys worked and I had to take the battery out to turn off. I was waiting for an RMA and read on a post that the problem could be solved by lightly striking the unit on hard surface while in the on position, let me say, "THIS DOES WORK AND NO LOSS OF CONTENT!". The hard dri've unit seems to get stuck for different reasons, this can be confirmed by a soft clicking or buzzing coming from the unit while in the stuck position. The striking of the unit must jar the hard dri've back into position with no apparent loss of content. So before you re-format, re-install firmware or send the unit in for repair, try this, it worked for me.

THIS DOES WORK. when i first purchased my zen micro
i had dropped it and when i took out the battery
and put it back in, it froze at the creative screen
after paying fees and getting it fixed, there was
no problems for about a year. today it froze out
of nowhere during a song and once again
had frozen on the creative screen. after reading
this post (and also reading why NOT to do it) i decided
to just try it because i would have to replace it anyway.
so i turn the mp3 on, and lightly banged it on my desk
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Zen Micro RMA questio

I got a question for all the creative zen micro mp3 player owners. My sister and I just just our Zen's back from Creative for the RMA services. Mine had the earphone jack problems and was freezing up @ the creative bootup logo. My sisters problem was only locking up and freezing @ that bootup logo screen. Now im wondering since mostly all Zen Micro's have this problem... did they fix our players or just PIITB us over with a replacement? If they sent us a replacement than most likly it going to face the same problems in the near furture. We both received the same colors back, but it looks kind of new but were not exactly sure.
Oh ya, i sent it in on monday and they sent it back out on friday ;/ Kinda of quick huh?
ASSY, Zen Micro 5GB Red PD-MD0004 xxxxxxxxxxxxx Product Not Yet Tested
Well i never rcheked my RMA Status before i got it back.. i just got it back and checked online and it says that lol. :/ WTH
Heres my RMA Number for any CL mods- 5nov36339
:/ My serial number is differnt i just notice fro mthe RMA screen. So did you guys reinforce the earphone jack problem or just sent me another which is going to break just to shut me up for awhile? Or sent me a new player with a fixed earphone problem?
Thanks- Just a curious owner.
-edit: So, its smart to buy the "ZEN Micro Protection Plan" for $40 =( ?Message Edited by s4rge on 2-07-2005 02:48 PM

i searched the interweb when i first got the problem. lol =) Abunch of people said the earphone problem is common on the micros. We have 4 zen micro in the family and have 4 had the earphone jack problem. Don't get me wrong i like my ZM alot, but i just dont wanna run into this problem again =( I searched on this forum and read people complaing about getting the replacement and having to RMA the 2nd ZM for the same problem later on. Makes me a sad panda lol and the 4 micros we have in the family all are treated with care and still devlopled the jack problem.
http://search.yahoo.com/search?p=zen+micro%2Bearphone+jack&sp=&fr2=sp-top&sm=Yahoo%2+Search&toggle=&ei=UTF-8&fr=FP-tab-web-t&SpellState=n-66788595_q-u2NF0xPoJABS%2FeS0xFAq3wABAA%40%40Mess age Edited by s4rge on 2-07-2005 03:46 PM

I have no receipt for zen micro rma!!! what do i

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