I have no Scroll bar in the font menu in adobe illustrator CS5.1

Is there any way to make this scroll bar appear? I can't each time try font by font to find the suitable one.

Marilynn,
Hopefully, you will not have to go far down this general list.
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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