I have no sound from my 6 week old Macbook Air any help??
Need some help, my Macbook Air does not have sound, have tried switch everything off and on. Tried head phones nothing, disabled energy saver etc. Not impressed with this Mac had a sony for 6 year and no a bit of bother. Stuck on a platform in the persian Gulf so no communication with family at home on facetime Thanks a lot APPLE!!!!!!
did you put your Air to sleep with headphones attached, or closed the monitor with phones attached?
Do not sleep your Air (close the monitor with headphones attached) with headphones attached, this is known to affect some Air under Mavericks.
* this occurrence is being looked into.
Much testing on my own and others as well show that, in some instances, this occurs in Mavericks.
If you choose you may contact Apple for an appt and diagnostics.
However as said, refrain from having phones attached when you close the monitor to prevent this until it is resolved
SMC reset and re verify
SMC reset
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
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http://support.apple.com/en-us/HT3964
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Week Old MacBook Air - Random Kernel Panics - NEED HELP!
Specs : MacBook Air 11" - i7 - 8GB RAM - 256 SSD
I have had this laptop for a little over a week now and continuously keep having KPs, what seem to be random and not tied to any specific program, just seems to happen while I am download a file from the internet. Frustrating because I can not even download the update form 10.8.0 -> 10.8.2!!!
I have done the following:
-Reset PRAM
-Reset SMC
-Restored from SCRATCH
-Disconnected all peripherals
-Tested RAM with memtest (OK)
-Tested HDD with DiskUtility (OK)
I would just bring it back to an Apple store, but I live in the Dominican Republic and picked it up while I was passing through Miami.
Below is the log form the most recent KP.
Please help!
Interval Since Last Panic Report: 1811 sec
Panics Since Last Report: 4
Anonymous UUID: 900ACA5A-D722-406E-BB0E-91DFDB462AC7
Thu Jan 24 19:50:46 2013
panic(cpu 0 caller 0xffffff800b0b7b95): Kernel trap at 0xffffff7f8be30af3, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000001, CR3: 0x000000000d251000, CR4: 0x00000000001606e0
RAX: 0x000000000000004a, RBX: 0xffffff80f479e094, RCX: 0x0000000000000000, RDX: 0x0000000000000006
RSP: 0xffffff80f2f7bbb0, RBP: 0xffffff80f2f7bbe0, RSI: 0xffffff80f47fb900, RDI: 0xffffff80f47d6d00
R8: 0xffffff80f479e0aa, R9: 0x0000000000000001, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0xffffff80f479e09c, R13: 0xffffff80f47f0008, R14: 0xffffff80f47fb900, R15: 0xffffff801ced0b00
RFL: 0x0000000000010217, RIP: 0xffffff7f8be30af3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000001, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f2f7b850 : 0xffffff800b01d5f6
0xffffff80f2f7b8c0 : 0xffffff800b0b7b95
0xffffff80f2f7ba90 : 0xffffff800b0ce4ad
0xffffff80f2f7bab0 : 0xffffff7f8be30af3
0xffffff80f2f7bbe0 : 0xffffff7f8be30921
0xffffff80f2f7bc50 : 0xffffff7f8be2e288
0xffffff80f2f7bcc0 : 0xffffff7f8bdff261
0xffffff80f2f7bd20 : 0xffffff7f8bdff42b
0xffffff80f2f7bdc0 : 0xffffff7f8bdff551
0xffffff80f2f7bdf0 : 0xffffff7f8b79bb36
0xffffff80f2f7be30 : 0xffffff7f8b79730e
0xffffff80f2f7be60 : 0xffffff800b447b6a
0xffffff80f2f7bec0 : 0xffffff7f8b797375
0xffffff80f2f7bf10 : 0xffffff7f8b79b9f1
0xffffff80f2f7bf40 : 0xffffff800b13d502
0xffffff80f2f7bfb0 : 0xffffff800b0b2677
Kernel Extensions in backtrace:
com.apple.iokit.IONetworkingFamily(3.0)[4DB5B398-8957-33F6-9EC1-0D45D80769DD]@0 xffffff7f8b78f000->0xffffff7f8b7b9fff
com.apple.driver.AirPort.Brcm4331(600.15.20)[C4684DBB-8E98-3DD8-A0E7-25D95E373A 94]@0xffffff7f8bdf1000->0xffffff7f8bfe2fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8b64d000
dependency: com.apple.iokit.IO80211Family(500.15)[3CA3EBF7-D5C1-3819-9346-BE648FC7644E]@0xf fffff7f8bd85000
dependency: com.apple.iokit.IONetworkingFamily(3.0)[4DB5B398-8957-33F6-9EC1-0D45D80769DD]@0 xffffff7f8b78f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x000000000ae00000
Kernel text base: 0xffffff800b000000
System model name: MacBookAir5,1 (Mac-66F35F19FE2A0D05)
System uptime in nanoseconds: 4847435459396
last loaded kext at 114573551061: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8cb74000, size 229376)
last unloaded kext at 66114717721: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8ca8d000, size 8192)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 8.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.0
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
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Model: MacBookAir5,1, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.4f17
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0249, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 7
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After doing an extensive Hardware Test, I believe that I found the culprit. Looks like my "brand new" Macbook Air came with a faulty hdd. Seems to me as if Apple is starting to cut corners and be the Apple of old... Using their image to demand premium price and maximize profit while progressively using cheaper and cheaper parts within their products.
1. You clearly have no understanding of statistics and failure rate. Even a company with the most efficient and best products will have a certain rate of failure (even some products arriving dead on arrival), regardless of how much they do or do not spend on components and quality control.
2. Apple doesn't manfacture the hard drives.
3. How do you know how much they spend on parts? -
Two-week old MacBook Air is dead
I bought the completely maxed out 11-inch MacBook Air for my wife on Monday, Aug. 8. This came a few days after the hard drive in my Rev A MacBook Air died for the third time and needed to be replaced and after the hard drive in her 2.16 GHz Core 2 Duo MacBook Pro failed that morning.
She's loved the machine until tonight. She has it hooked up to the Apple 30-inch monitor. At about 7 p.m., we wanted to test AirDrop. She wasn't seeing my iMac and I wasn't seeing her Air from where they are, at opposite ends of the house. So she unhooked her Air and brought it to me. We saw each other and I sent her a picture via AirDrop.
I then took the computer back and put it into its place. I walked away and it was working fine. A half-hour later, she came back and said to me, "What did you do to my computer? It's not working." And sure enough, it was dead. Completely dead.
When I unhooked it, I noticed that the battery was fully charged. And when it was dead, I could see the green MagSafe Lite glowing. I hooked it to a different MagSafe in a different outlet and nothing.
I tried to start holding Option, as well as Command-R, but got no response.
It's very disconcerting. Anyone have any thoughts?KevinIole wrote:
... what he did was to remove the hard drive from the Air I had purchased, and put it into a new Air, same make, model, etc.
A local Apple Store did the same for me when I had a faulty logic board on my MBP a few years ago. I was not able to perform a backup, as the unit would only work for 15 minutes or so into each backup attempt before it would shutdown. The good guys there swapped my hard drive into a new unit, and life was good.
I have been a loyal Apple customer, ever since (bought 3 more Macs after that). -
My MacBook Air is barely a month and it suddenly shuts down way slower than it used to. It used to take just 3 seconds. I do not have much installed, except for an HP Printer and the MS Office suite. It shut down just as fast even after I installed them.. I noticed it shut down at least about 10 seconds sometime after I updated the software yesterday to Mac OS X version 10.7.1. Is this nornal? I would prefer the snappier shut down process.:-(
My MacBook Air is barely a month and it suddenly shuts down way slower than it used to. It used to take just 3 seconds. I do not have much installed, except for an HP Printer and the MS Office suite. It shut down just as fast even after I installed them.. I noticed it shut down at least about 10 seconds sometime after I updated the software yesterday to Mac OS X version 10.7.1. Is this nornal? I would prefer the snappier shut down process.:-(
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Like the thread topic says. I need help getting Aperture onto my new macbook pro that does not have a drive. I have no need for a drive after this to be honest just need my programs back on it. Thanks.
Two options:
Make a disk image or a clone of the installer CD on your Mac that has a super drive - you can create a disk image using Disk Utility or use Carbon Copy Cloner (if you have it) to clone the DVD to a thumbsdrive. Then run the installer on your MBY from this copy.
Or download the Trial Installer and install from there:
Download the Aperture 3.1 Trial. http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
Open the Aperture Trial disc image.
Double-click the "Aperture Trial.mpkg" file.
Follow the onscreen instructions to install Aperture.
After the installation completes, choose Software Update from the Apple () menu.
Install the Aperture 3.4 update from the list of available updates.
Regards
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Week old Macbook Air 2014 won't recognize SD card? At all?
I just bought my first apple computer, and I'm still adjusting to this whole mac thing, but my mac air won't recognize my fully functioning SD card? My PC could read it however.
Is there a program am I supposed to download or something? I made sure the SD card is unlocked and someone even told me to blow in the slot and I did and had someone laugh at me...
I don't know if this is useful info but it's a SanDisk SDHC 32gb card. I'm travelling in like a week and seriously need to empty out my SD card on my laptop. Thank you.Then I would try a different brand of card. If you still have a problem, then I would make a Genius Appointment and take it in for service. Or switch to USB flash drives.
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Well im on my Macbook tonight and i get a message about a new softwhare update so i go ahead and instal it. Then it tells me to restart my comp so i do and as it boots up my screan goes blue and nothing happens. Its just blue. I shut it down and restart it and same thing only this time its goes from blue to a black screan. And jsut my luck its 11:30 at night so i cant call mac. Im pretty peturbed that this would happen to a less than a week old Macbook. Please help me. THanks
MacBook Mac OS X (10.4.7)Hey Damasta,
Sorry to hear about your problem... If you do a search in the forum, there are many posts on the subject.
If you have an Apple Store in town, take it to a "genius" so they can take a look at it.
Here's a link to some threads on the subject:
http://discussions.apple.com/search.jspa?threadID=&q=won%27tboot+afterupdate&objID=&dateRange=last90days&userID=&numResults=15&rankBy=10001
MacMini G4 1.42 GHz, IBook G4 1.42 GHz, MacBook 2 GHz 2GB RAM Mac OS X (10.4.6) -
Hi I have a problem with my iPhone 4S I have no sound from my speaker , keyboard, notifications. or volume controls, I have reset my iphone many times and still the same, any advise will be greatful
ThanksI don't think that a software update from Apple will solve the issues that you are having. You have a rogue installation. After you posted I have just done the following:
Disk Utility can verify my partitioned Volume (including my boot disk) AND REPAIR the non-boot disks on the same Volume without a glitch. It repairs the non-boot disks containing data smoothly.
I have used Mail to send some mails from some Yahoo and Hotmail accounts to my Thunderbird client containing GMail accounts - absolutely normal.
I have iLife '09 but my iMovie '09 and iPhoto '09 open in a jiffy and I see no issues here. I have 6GB RAM (Maximum) on an early 2008 Macbook Pro with a 750GB hard drive partitioned with 120GB reserved for the Boot Drive.
I am sorry that I cannot help further but I am sure there must be a way to reinstall the software without having to revert to restoring your ML backup. I have two clones and if you have such I would attempt to do that through that rather than through Time Machine - that is of course if you have a cloned drive.
Good luck! -
I Have just returned from a 2 week vacation and had left my iMac plugged in, I noticed we suffered a power cut during our absence from home and now the iMac won't power up, help !
What have you tried?
A safe boot?
A recovery boot?
Allan -
I've been running Windows XP over Bootcamp on iMac for a few years and I can't seem to get any sound from external devices into the machine. Any ideas?
O.K. fgonoz98
I would do 1 thing at a time:"now the micropohone is not working in facetime"
Here is what you can check to get your mike working in facetime:
1. Hold down option while you click on the speaker next to time a. date,
under input Device see if your mic is marked. If not: ✔️
2. Click the apple top left/System Prefs./click on the Sound speaker:
under Input highlight microphone.
3. When you have factime on go to video above scroll and see if your mic is marked ✔️
If that does not get it to work there is more you can check:
(Utilities/Audio, midi setup)
For any other audio device you do this for input and output.
If you get stock post back -
I have only sound and no picture coming through via air play
I have only sound and no picture coming through via air play. It started after I updated all software on all my devices. What is wrong?
Hi cavw,
I'm sorry to hear you are having video issues with AirPlay after a recent update. I also apologize, I'm a bit unclear on your exact configuration. If you continue to have video issues with AirPlay or AirPlay Mirroring, you may find the troubleshooting steps outlined in the following articles helpful:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Regards,
- Brenden -
I have an external camera, IceCam2, connected to my MacBook Air, but I cant switch to the camera when I try to use videocam on a websayt. How do I switch from internal to externl camera? In use is Adobe Flash Player, but I cant open that program, is the s
I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/ -
Have Photoshop Elements from 2001. Got new computer with Windows 7 Professional 64 bit. It won't run on my new computer. What version is MOST SIMILAR to the old version I have, that will run on W7P-64? Thanks for any help. Popjer
You should probably just download the trial version of pse 12 and see if you can live with it.
Download a free trial or buy Adobe products | Adobe downloads
That being said, have you tried to install pse 1 on your computer?
How much free space is on your hard drive?
Do you have Internet Explorer 10 or 11?
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