I have no sound when I go to my setting and try to pick an text alert? Also my volume buttons I mash them and it shows the bell but no bars bellow it.but when I get a text it works on and off?

After I up dated my phone my volume wouldn't work when I went into my settings to choose an alert. When I got a text message it would work some times and sometimes it would cut off half way and sometimes it would just vibrate. Also my up and down buttons on the. Side of the phone wouldn't work right either the bell would come up but no bars bellow it worked?

the sound works with music player and everything but just not when it rings or a message comes in
Yes! I have the same issue on iPhone 5 !!! Also need help. I tried to reset and restore from backup, nothing helps.

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TS3212 i have lost my library, somehow and when i want to open itunes it tells me to download. i have done this a dozen times now and it still is telling me to download!! *** is going on? excuse the french but i'm getting a little fed up!!

I have lost my library, somehow and when I want to open iTunes it tells me to down load it. I have a few times now so *** is going on? excuse the french but I'm getting a tad fed up!!

when I want to open iTunes it tells me to down load it.
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

Hi. I have Snap To Grid and By Kind enabled in Lion but it's not working. When I trash an icon, instead of snapping the remaining icons to the By Kind grid, a space is left where the trashed icon was. Any suggestions on how to get Snap To Grid working?

Hi. I have Snap To Grid and By Kind enabled in Lion but it's not working. When I trash an icon, instead of snapping the remaining icons to the By Kind grid, a space is left where the trashed icon was. Any suggestions on how to get Snap To Grid working?

Where are you talking about the Desktop?
I don't see where it is possible to set both Snap to Grid and By Kind they seem to be mutually exclusive.
And then
If I have Snap to grid set I get the behavior you describe. If I have By Kind set the icons stay together and close up the space from the deleted icon.
regards

I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be

I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be selected. Any thoughts? TIA

Greyed imaged in the Import dialog box mean you have already imported the photos into Lightroom, so there is no need and no benefit to importing them a second time.
Just go to the Library module, search for the desired photos, and resume working on these photos.

I wanted to know why they call me when I do not show the number but I get the words private number, and even when I call out to another private number.

I wanted to know why they call me when I do not show the number but I get the words private number, and even when I call out to another private number.I tried it in the settings to activate id shows but nothing has changed. I hope you can help me.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page

I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?

I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?

I keep saying this over and over, in the hope that people who do a search will find it. Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there. The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple. They're expensive, but they work perfectly.
My guess is that you bought a cheap MDP to HDMI cable, or have a defective one. From my reading of these boards over the past few months, cheap cables have a high failure rate. And the regular priced ones have only a slightly less of one. Try a new one. Make sure you do not damage the Thunderbolt port.

TS3173 I have mac book pro and recently bought mountain lion online i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

I have mac book pro and recently bought mountain lion online, i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

Install the required Windows drivers: Boot Camp Support Software 5.0.5033. Download this link preferably from Windows. Otherwise, download onto a FAT formatted USB disk from which you can copy to your Windows system.

What do I have to do when I get a response that connection to server failed?

What do I have to do when I get a response that connection to server failed?

Thanks for this Gary. Much appreciated. Will help with future ones.
Still a bit like using keynote in 'safe mode' and very limiting.
If anyone produces an 'auto convert' app that will save me the work of fixing existing presentations slide by slide, I'm buying it :-)
Thanks again

My Ipad will not unlock. When I slide to unlock it speaks 'unlock key', if I touch the date it 'speaks the date', but I cannot get into the pad. Was working fine yesterday, any suggestions would be appreciated. Lisa

My Ipad will not unlock. When I 'slide to unlock it speaks 'unlock key', if I touch the date it 'speaks the date', when I turn it on is 'speaks the time', but I cannot get into this ipad at all. It was working correctly yesterday, any idea's would be appreciated.

Your iPad is likely stuck in in VoiceOver mode. Try triple-clicking the home button or connecting your iPad to iTunes on your computer. You can disable VoiceOver in iTunes from the iPad's summary page by scrolling down to the Options box and clicking on Configure Accessibility.
Good luck!

I turned off my ipod and when i went to turn it back on again it showed the apple but thats all it shows.

I turned off my ipod and when i went to turn it back on again it showed the apple but thats all it shows. I can restart it by holding the power button and the home key but it never turns on.

Try connecting it to your iTunes library in Recovery Mode and restoring it. See this article for help on getting your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock

Hi guys, I've been given some .mov files to use. When I play them I can hear the audio but the pictures are green. The client says they play for him. I am on mac 10.5.8 and FCP 6.0.6. Any clues as to why this is happening?

Hi guys,
I've been given some .mov files to use on FCP.
When I play them I can hear the audio but the pictures are green. The client says they play for him.
I am on mac 10.5.8 and FCP 6.0.6.
The files details are the same as a file that will play.
Apple Mpeg IMX 625/50
(50 Mbs)
720 x 576 millions
16-bit Integer (Little Edition)
I've been told this happened to somebody else last week, but didn't get a resaon why.
Any clues as to why this is happening? I suspect it's a codec issue of some sort
Cheers,
G

FC 6 supports 29.97 & 25 IMX frame rates but a third party plug-in is required:
http://manuals.info.apple.com/en_US/FCP6_HD_and_Broadcast_Formats.pdf
This plug-in costs $100
http://www.nanocosmos.de/v4/en/products/quicktimeIMX.html
This software is cheaper at $30 and will let you test drive it for free
http://www.pavtube.com/guide/working-with-xdcam-imx-media-in-fcp-avid-imovie-ppr o.html
There may be a free option available but I'm not aware of it.

I cannot delete unwanted app from my iPhone 5. They wiggle and show the X but when I press the X it grays our but will not delete or go back to the home page when I press the home button

The icons wiggle and show the x but they will not delete when I press the X. Also the home button will not cancel the action.

Try doing a hard reset: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After this, try again to delete the app.
If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.
In that case, follow the steps in: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
Using his article will erase everything on the device, so make sure you have a backup!
Good luck

I just upgraded to ios7 on my iphone 4s and now have now sound when it rings

I have tried everything I can think of in settings. Now that I have updated to IOS7, I don't have any sound when the phone rings. How can I get this fixed?

Hey firestonov,
Thanks for the question. I understand that you are experiencing issues with sound after updating to iOS 7. To troubleshoot, let’s first restart your iPhone:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
Additionally, check to make sure your ring/silent switch is not toggled, as well as Do Not Disturb:
Ring/Silent switch - iPhone
http://help.apple.com/iphone/7/#/iph3bd01398
Ring/Silent switch
Flip the Ring/Silent switch to put iPhone in ring mode or silent mode .
In ring mode, iPhone plays all sounds. In silent mode, iPhone doesn’t ring or play alerts and other sound effects.
Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when iPhone is in silent mode. In some areas, the sound effects for Camera and Voice Memos are played, even if the Ring/Silent switch is set to silent.
For information about changing sound and vibration settings, see Sounds and silence.
Use Do Not Disturb. You can also silence calls, alerts, and notifications using Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap the Do Not Disturb button . See Do Not Disturb.
Thanks,
Matt M.

I have no sound when watching videos or live streams which works fine with IE or Linux on the same system

I have no sound when watching videos on you tube or live streaming. If I switch to Linux everything is fine in firefox on this system but nothing with firefox in windows. If I use internet explorer everything is fine again, which seems to me to say that the problem lies within firefox 36. Can anyone help with this problem?

Tried that with the same result. I can't understand why it works with Linux (Ubuntu) and not Windows. IE works as well but I prefer to use Firefox, so I guess I'll just have to switch browsers when playing videos - weird.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

I have no sound when I go to my setting and try to pick an text alert? Also my volume buttons I mash them and it shows the bell but no bars bellow it.but when I get a text it works on and off?

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