I Have No Voice Mail Notifications In Z10 Hub

I have seen issues with Voice Mail Notifications in various threads, but I didn't see one having No Voice Mail Notifications In the Z10 Hub at all. Sorry if I missed a thread that applies.
From what I was told by Blackberry Technical Support, at the bottom of the BB Hub next to "Calls", "Emergency Alerts" and "PIN", should be "Voice Mail" (or something similar). I have none and therefore do not get any notifications when I receive a Voice Message. I thought this was odd, and figured I had some settings incorrect, but that is not the case. It's just not there.
I am in the USA on Verizon's network with the latest updated OS 10.1.0.2039 that they offered on a STL100-4, Z10.
Anyone else have this issue?

My wife had the same issue on her Z10.
A quick call to customer service at AT&T and they set it up.
Rebooted her phone, and all was well.
I'm sure Verizon customer service can do this for you as well.
Hope this helps.
Sincerely -

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