I have Norton 360 & I suddenly am getting popups on Mozilla, they are filthy adds for pornography sites. How can I stop this?

Question

I run norton 360 for my protection program & use your mozilla browser. Recently, I keep getting pop ups after I open the browser & I exit out of them, then I routinely clear history & tracking cookies, etc... I ran updated full scan, but keep getting these filthy pop up adds for pornography sites, which we DO NOT visit here. It is only me & my young daughter here & she has her own laptop & does NOT use the desktop. HOW do I stop this filth? Thank you very much!

Answer 1

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked