I have not been able to download the new iTunes.

I get a dialog box asking if I want to save the file, and then nothing happens. I deleted iTunes and related files as instructed on the help page, but it still would not download.

Disable any security software on the computer.
Try a different browswer.

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I have not been able to download the instructions

I purchased CS6 and when I received the download instructions two files were listed to download. One was the CS6 file and the other was install instructions. I have not been able to download the install instructions using the Akamai method or the other file method. Please advise me as to how I can obtain the instructions since I cannot download them from the links Adobe provided me. tks. johnny justice

The online version of the Installation Instructions for CS6 is here: http://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html.

HT201342 i have not been able to download the icloud icon to my iphoe. i have looked into the apps and nothing

I have troed to dowlnload the icon for Icloud to mu iphone screen. is it ossible?

There isn't an iCloud icon. You turn on iCloud by going to Settings>iCloud and signing in with your Apple ID. See http://www.apple.com/icloud/setup/ios.html.

I have an iPhone 4S and have not been able to access the new phone features after upgrading to ios6. There is no option to decline

I have an iPhone 4S and upgraded to ios6 but do not have access to new phone features! Any suggestions?

Check Settings > Phone > Reply with Message >
     I'll call you later
     I'm on my way
     What's up?
When you get a call, swipe the telephone icon (on the right side of Answer button) to reply.

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

Hi There,
Can you confirm if you were able to download Presenter 10 successfully, Can you please paste the screen shot of the downloaded file for Presenter 10? Can you please check in control panel >Program and features and check if you are able to see Adobe Presenter 10 as a installed program?
Regards,
Mayank

HT1937 Since I downloaded ios7 on my iPhone 5 I have not been able to access the internet at all when I am away from a wifi connection.

Since I downloaded ios7 on my iPhone 5 I have not been able to access the internet at all when I am away from a wifi connection.

Is Cellular Data turned ON? See Settings > Cellular Data.

HT5012 I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

HT3819 Ever sinve I updated the software on my phone I have not been able to download all my previously bought music onto either my phone or laptop. How can I get all my music on my laptop as I have spent a lot of money on itunes

Ever sinve I updated the software on my phone I have not been able to download all my previously bought music onto either my phone or laptop. How can I get all my music on my laptop as I have spent a lot of money on itunes

See Recover your iTunes library from your iPod or iOS device (or purchase history).
tt2

I have followed all the directions for downloading but have not been able to download Photoshop.

I have followed all the directions for downloading but have not been able to complete the downloading. Message was "Adobe Application Manager failed to install.

You will have to provide system information for people to even be able to begin to give you advise.
Mylenium

Have not been able to download all of additinal content for logic pro 9 ,is there away to go back to be able to down load the rest

i have not been able to download all of the additinal content for logic pro 9 ,is there a way to go back to be able to download the rest of the content?

Thank you Art of sound most helpful,Just need to free some disk space to download all content
once agian many thanks Lil Bill

I have an apple id but i have not been able to use the same id with i tune and app store..what to do

i have an apple id but i have not been able to use the same id with i tune and app store..what to do???every time i m trying to login it is telling that this id has not been used with i tune and App Store ....reviewing of my id is one of the option provided to me after this...

Have you logged in and reviewed your account and entered payment details ? Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either have to enter card details (you should be able to remove them after entering them), or create a new account (using the instructions on the above link).

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download a flipping pic. Please help me ?

Can you clarify:
it takes hours. So far I have not been able to download a flipping pic
Either it takes hours to download or you are not able to download at all.
How are you trying? Have you tried alternatives? A Card Reader? Different USB Cable? When did you last reformat the camera card?

Recently I have not been able to download any podcasts; everything freezes up before it even partially searches.

Recently I have not been able to download any podcasts, I have a PC laptop, Windows 7,
Three times I have uninstalled Itunes and installed, problem still remains; the entire systems freezes up, even before it partially searches. Any ideas?

Call AppleCare, & they will fix while you're on the phone. Ask to talk to "Account Security".

I have not been able to download the new iTunes.

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