I have not been able to import my photos from Adobe Revel into my new Elements 13. How do I do this?

Howw do I import my photos from Adobe Revel to Elements 13?

Hi John ,
Please refer to the following links .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
https://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
Hope this will help to recover the serial number of your software.
Regards
Sukrit Dhingra

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-Reece,
We only have 1 single domain, 1 domain forest, no subdomains, only alias. I had replied to the other post as well. But I am happy to paste it here in case anyone want to read it.
So, after a few months of testing, capture and sending logs back and forth to Apple Engineers, we found out there is a setting in AD, under User Account that prevent us to log into AD from Mountain Lion. If you would go to your AD server, open up a user account properties, then go to Account tab, the "Do not require Kerberos preauthentication" option is checked. As soon as I uncheck that option, immediately I was able to log into AD on the Mac client. Apple engineers copied all my AD settings and setup a test environment on their end and match exact mine AD environment. They was able to reproduce this issue.
The bad part about this is... our environment required the "Do not require Kerberos preauthentication" is checked in AD, in order for our users to login into some of our Unix and Linux services. Which mean that it is impossible for us to remove that check mark because most, if not all of them some way or another require to login into applications that run on Unix and Linux. Apple is working to see if they can come up with a fix. Apparently, no one has report this issue except us. I believe most of you out there don't have that check mark checked in your environment... Anyone out there have any suggestion to by pass or have a work around for this?

HT5654 please I need help, I have not been able to upgrade my iOS from 6.1.2 to 6.1.3?

please I need help, I have not been able to upgrade my iOS from 6.1.2 to 6.1.3?

Hello mpacology
The article below will provide assistance with upgrade your iPhone operating system. You can do this through iTunes or through the Software Update section in Settings >General > Software Update
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT3669 Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this opt

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1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
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Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

I have not been able to update my 3gs from 4.3.5, as nothing happens when I connect it to my PC

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See #4 in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I have a new lap top using windows8 I have not been able to transfer my music from my old computer. It is still on my I pod. how can I restore it to the new lap top

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I have an article for you that can help explain a couple of different methods for moving your library to your new computer:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I originally set up my iTunes account on my computer at work, now that I got a home computer and authorized it, i have not been able to sync my apps from my iTouch to my home coumpter, it transferrred my music but nothing else. What am I doing wrong?

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Hello John,
It sounds like your music was copied from your iPod Touch but not your installed apps. I want to recommend this article to help you Transfer your Purchases named:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
You can also download your apps using your purchased history in iTunes with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
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Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .To download all available items, click Download All.
Thank you for using Apple Support Communities.
All the best,
Sterling

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
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from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
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ac

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Cheers

Your phone connected, iTunes running: File>Transfer Purchases.

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1.From a home screen, select Apps (located in the lower-right).
2. Select Email.
3. From an Inbox, select Menu ( located below the display).
4.Select Account settings.
5.Select Account display name.
6.Enter an name then select OK.
7.Select My name.
8.Enter the name then select OK.
9.Select Signature.
10.Select the desired signature.
--To add a custom signature, select New signature (plus ( ) symbol located in the upper-right), enter the signature then 11. select Save.
12.Select Retrieve interval.
13.Select one of the following:
--Manual
--5 minutes
--10 minutes
--15 minutes
--30 minutes
--1 hour
--2 hours
--4 hours
--8 hours
14.Select Maximum emails to show.
15.Select one of the following:
--20 messages
--40 messages
--60 messages
--80 messages
--100 messages
--200 messages
--500 messages
--1000 messages
16.Select Delete from server.
17.Select one of the following:
--Never
--When I download from server
--When I delete from device
18. Configure the following as appropriate:
-- Enabled when a check mark is present.
--Forward message
--Forward attachment
19. Select Change login settings.
19. Ensure the following settings are correct then select Save:
--Username
--Password
--Email address
--INCOMING SERVER SETTINGS
--POP3 Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--APOP secure login
-- Enabled when a check mark is present.
--OUTGOING SERVER SETTINGS
--SMTP Server
--Secure type (e.g. Off, SSL, TLS)
--Port number
--Authentication. Enabled when a check mark is present.
--Username
--Password
I hope the information above is helpful.
KinquanaH_VZW

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Any ideas?

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Gee whiz, buddy. Thanks a lot. I just lost ALL of my messages!!!!!!!!!
Now what?!!! My anger at your "advice" is beyond what can be expressed without destroying my keyboard.
May you live your own advice.

I have not been able to import my photos from Adobe Revel into my new Elements 13. How do I do this?

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