I have not been able to open PDF Files and i get a message saying Missing Plug-ins
I have not been able to open PDF Files and i get a message saying Missing Plug-ins
The message may be refering to Adobe plug-ins. To use Apple Preview to view PDF, right click on any PDF you have/Get Info. In the Info Window/Open with: Select Preview > Select Change All
Similar Messages
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After updating os to OSX 10.9.1 I can't open any new pdf files. I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email. Also can't attach a pdf to an email to send out. Any help would be appreciated.
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
I have recently purchased my first Mac (MacBook Pro) and I have several Word Perfect (.wpd) documents. I have not been able to open these documents and I am wondering if there is a way to do this. I have both iWorks and Office for a Mac
If you have iWorks, Pages should open them. For a free solution, try Open Office.
http://www.openoffice.org/product/
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G + 240G OCZ Vertex 3 SSD Boot HD -
I have not been able to open and PDF since last update
I have not been able to open any PDF since last update. It starts to open goes to blank text area. I am unable to use any ofthe buttons eg. help or fileopen... it then closes automaticly. I have uninstalled and reinstalled with the same issues. I have also installed just XL not 11.0.03 version to try something different.P
Please helpIf you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
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I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks -
I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10
First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob -
For the past 2 weeks I have not been able to open any small video on facebook or on the yahoo page . I have installed Adobe and it still dies not work. Help.
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.org/kb/Firefox+hangs -
I have not been able to open any email messages since I installed Mavericks. Please. What do I do now?
Gee whiz, buddy. Thanks a lot. I just lost ALL of my messages!!!!!!!!!
Now what?!!! My anger at your "advice" is beyond what can be expressed without destroying my keyboard.
May you live your own advice. -
i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.
Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues -
I have not been able to access my apple tv for months as it says unable to sign in indicating it cannot connect to server at this time? How can i access it again?
Hi.
Sounds like your Apple TV needs to connect to your Wi-Fi network.
Help here > Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
Or 2st generation > Apple TV (1st generation): Troubleshooting wireless connections
In case you are not certain which generation your Apple TV is > Identifying Apple TV models -
Have never been able to backup iTouch in iTunes sync. Error message says that a session cannot be started. Have tried manual backup - same message. Thanks for any advice!
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I still am having problems with Aperture not loading, It just refuses to work, and I get the message saying it has encountered a problem, and I may need to re-install which I have done dozens of times. The fix mentioned on an earlier post doesn't work as it is for Ver 10.6.6 and I am running 10.6.7
Do you have Final Cut installed on your machine?
If so, you may want to look at this article: http://support.apple.com/kb/TS3528
Let us know if that helps. -
why does illustartor CC open then crashes and i get a message saying windows does not know what the problem is. everytime i open it, Now i know it works on my computer becuase i've used illustartor plenty of times on my current desktop but ever since today its been acting wierd and work so i've unistalling and reinstalling but still nothing works then i tried installing on another hardrive still did not work and i cleaned out my registryies, optimized my disk, and cleaned temp files tooo so i just do not know what went wrong and i really need help i have class assignments that i have to get done in illustartor so if anyone can help me and let me know what the problem is and what i have to do i would really apreciate it.
Hi J,
- Do you see an AICC splash screen? If yes then could you please let us know where exactly it crashes i.e. while loading which plugin or font?
- Do you have any 3rd party plugins installed? Can you please remove those (do take a backup of them) and see if AI launches fine? This way you would be able to find the plugin creating the problem.
- Did you install any OS or Ai update after which it started showing the problem?
- Please check if you have all the Verdana family fonts installed.
Let me know if any of these work.
Thanks,
Dhirendra -
I have not had this problem before! But when I have been trying to upload my file to acrobat - it takes at least 1 hour and then gives me this error code: InvalidDMITicket - I have tried at least 10 times - and I am exhausted. I want to upload the file so that I can post it on my website for my readers, but this is killing me - help!!!! What can I do?
Any help is more than welcome....please.I have been having the exact same issue . I have many files, larger in size that I have loaded in the past, but for the past two weeks I have not been able to load a 43 Mb .pdf file? takes forever then right as the virus scan starts, it gives the code InvalidDMITicket!!!! Everytime! I was able to load a small 2 Mb .pdf file, but I can not load any other of larger size???? Please help me..........
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I have not been able to use itunes in over a month. My son uploaded gift cards and lost the $. WE can no even update our apps. WE have reset password multiple times. But we continue to get the message ID Disabled. I have updated my billing information. WE do not want to use a credit card. WE only want to use ITunes Cards. HELP!!!!!
Have you contacted itunes support?
http://www.apple.com/support/itunes
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