I have not been on itunes for a while now and I was going to look up some songs but now I can not listen to some because it says I need to download the new itunes that is out now
has any one been having the same pronlem?
once i finshed downloaded it, it still would not let me play any songs still said I had to download the new i tunes I think on tuesday I will call the support line and get a live person to help will they possibly be able to fix this?
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i forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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It was working perfectly fine until I recently updated my phone to IOS7, now I have no clue what to do haha
Hi caitlin02,
If you are having issues with an iTunes update error message, you may want to double-check that you are running iTunes 11.1.2:
Apple Support: iTunes 11.1.2
http://support.apple.com/kb/dl1614
Regards,
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It says i need to download the new version of pages but i already have. What do i do!?
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Are you sure you're trying to open these files in Pages 5? Installing the updates does not remove previous versions of the iWork apps & if you have a Dock icon for the previous version that will also not be deleted.
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I keep plugging in my iPhone to my computer, but iTunes says it does not recognize my phone and won't sync because it needs the latest version of iTunes (11.1 I believe?) to work. I have already downloaded the latest version of iTunes, and I have retried multiple times just incase and it says I already have the latest version downloaded. What can I do to make iTunes recognize my phone again?
Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
iTunes: How to find which version you are using
http://support.apple.com/kb/HT1208
On Windows
Open iTunes.
On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it's moving too fast for you to read).
Also when you download the iTunes installer, you MUST double click the file that was downloaded to install it.
You can check in your Programs folder and try running the iTunes application from there to see if that works.
Cheers,
Sterling -
For no apparent reason, my pages documents will no longer open. I get an error message "You need a newer version of pages to open this". They tell me to go to the app store to buy it. The thing is, I do have the newest version of pages. It confirms it in the store. So now I have this mystery and can't find my newer version and can't open any of my documents which is very problematic, let me say. Any ideas? Thanks much.
The previous version, is not deleted when Pages 5 is installed, just moved to Applications/iWork folder.
The icons on the dock remain.
Have you actually looked in your Applications folder for the new version?
Any documents created by Pages 5 need to be opened by Pages 5.
Peter -
anyone any ideas?
I'm having the exact same problem and I am the only person who has ever been logged on to this computer to use iTunes Match. Only my wife also uses this computer, and she has never used or signed up for Match.
Interestingly, I have the same number of days listed on my error, 82 days.
Obviously, Apple has screwed up somewhere. I've put a help request in. If we cannot find a solution, we'll have to let everybody know that Match is a ripoff and that all should avoid this fraud like the plague...
Shalom, y'all!
L. Bangs -
need help downloading the new itunes.. it keep telling me to update my mac book pro but it does not need a update... helpppp please ppl
You need to buy a Mac OS X 10.6 DVD.
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See this: <br />
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I have an iMac with a 10.4.11 operating system. When I click on iTunes Store, I no longer get the iTunes screen, instead, I get a new iTunes download screen.
I can't download the new iTunes without upgrading my operating system. Is there a way around this problem without buying the new operating system?
I haven't been able to download songs for awhile now.which version of iTunes are you on ? if it's earlier than iTunes 9.2.1, get it here.
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Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
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http://manuals.info.apple.com/en/leopard_install-setup.pdf
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when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
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You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily. -
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