I have not known people was hacked Apple ID
Good day! I have not known people was hacked Apple ID, they first changed the password to the Apple ID, then itself your Apple ID and then e-mail address. Remotely lock my phone and extort money for unlocking. What do I do?
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.
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I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
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Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device) -
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You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic).
After you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:" -
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And I put in my password it say I have not verified my account. Apple wants to charge me 19.00 to help me. This is my 1st apple product. So far I am not impressed with the customer service. Can someone please help. I have even done the 2nd step verification and still the same thing. Please help this was a gift for my child and he cannot even use it! Please help!!!Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
Despite requesting several times through iforgot, I have not received any email from Apple support on my official email address.
try this...
Apple ID: Contacting Apple for help with Apple ID account security
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My account was hacked. How can I get that money back?
I was checking my checking account today and saw a $50 transaction to the iTunes store that I didn't make. I need that money. I can't afford a $50 loss like that. Can anyone help me get my money back?
Use the email form here > Apple - Support - iTunes Store - Contact Us
If you have not done so, change your Apple ID password.
Change password here > Apple - My Apple ID
Identifying legitimate emails from the iTunes Store -
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What do you mean by "won't work"? Are you indicating that your Apple ID was your AOL email address? Have you attempted to change your Apple ID here:
Apple - My Apple ID
Cheers,
GB -
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Thanks for your comments. Not sure what else to do, but maybe I can take it in to an Apple store and they can look at it. -
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Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
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CatibayanMaking a new ID is not a good solution, as all your previous purchases are forever tied to the old one.
Who cares if your old email was hacked, it's the apple id that matters. If you stil can't acccess it, then try this:
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
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LN -
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