I have not received U2 Songs of Innocence
None of my devices, nor my library have received the free U2 album.
Like me, you probably went to the page for the album in the iTunes store. When you saw the status as "Purchased" you went to your iTunes Library but it wasn't in the Recently Added or Purchased lists.
Try this:
Go to iTunes Store.
Scroll to the bottom of the screen.
Under Features, click Purchased.
Select the Music and Albums buttons (if they not are selected already.)
You should see the album there. Click the download icon on the upper-right of the album art. (It looks like a cloud with a downward arrow.)
Click Library on the upper-right of the screen.
Select Music from the drop-down on the upper left.
Go to Playlists and select either Recently Added or Purchased. Or just search for U2 using Search Library.
That was my experience. I hope it works for you.
Similar Messages
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I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.
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I downloaded my Creative Suite 5.5 student teacher licensing software. I all loaded fine in my Mac but at the end of the download it gave me a message that I would need to check my e-mail for further steps in order to be able to use the software. I have not received this e-mail yet. I had my email listed as <Removed by Moderator>
Is there something that I need to show as proof of being a student yet? I had to give my student id number in order to get the serial number. I did not use my student e-mail address though. If that is the issue I can supply that also. <Removed by Moderator>
Help. PleaseErdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
New mail that I want is [email protected]
Alternative to the Old oneFrom King Penguin
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I have just purchased a subscription of Acrobat XI Pro, I have not received instruction on how to download
Hi adenolaadeleye,
Please refer the KB doc link mentioned below as this will help you out:
Acrobat XI Subscription | Download and install
Let me know if you need further assistance.
Regards,
Anubha -
Hi I bought an I Pad Gen1, used, with no accessories, will my I Phone 3 charger, wall and auto work with it or do I need to buy another? Have not received it yet( ebay).Please advise. Thank you.
Your iPhone charger is 5W, whereas the iPad 1 charger is 10W. The iPhone charger will work, but the charge time will be more than double. If you buy a new charger, get the iPad 4 charger which is 12W. It will charge faster than the 10W charger.
FYI
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
What to Do If Your iPad Won't Charge
http://ipad.about.com/od/iPad_Troubleshooting/a/What-To-Do-If-Your-Ipad-Will-Not -Charge.htm
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
When opening my I cloud it tells me go to my email to verify account have not received that unsure what to do
my ipod is not the newest update possible as i said i tried to update but it wouldnt let me as it wont let me on wifi sources such as safari facebook and other apps which use wifi.all the apps are fully updated
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I have not received the verification email for my Apple ID watting frm last 4 days
I have not received the verification email for my Apple ID watting frm last 4 days
Try checking your spam or junk mail folders.
Try logging into https://appleid.apple.com/
Are you able to login or recover information using the forgot account link? -
hello i purchased the LR program and still have not receive an email with the downloadable info. however i did receive they had confirmation of my order and it was currently being processed and that i would receive and email within 24hrs with payment confirmation and the link to download my program. so far i have not received either of those and its been 10 days. really need that program, i have customers photos i need to edit.
A quick trip to Google would confirm that you don't need a "special" link from which to download the software:
Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1 -
I forgot my sercutity questions answers and have not received the email with instructions.
I Have forgotten my sercutity question answers and have not received the email with instructions.
Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121954) -
I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
The e-mail address is correct and I've consulted the inbox and the trashbox without result. And I don't know how to contact the seller Adobe...Hi Jose,
After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
Best,
Sara -
I have sent two devices and to the iPad now since 2/18/2012 5:32:00 PM I have not received replies
I have sent two devices and to the iPad now since 2/18/2012 5:32:00 PM
I have not received repliesMy dear, I meant that I had reached out to Apple for the problem with iPad has told methen sending them to us so you may have sent them through the shipping companyAramex and the policy number 3147964046
Did not get an answer did not get them -
HT5312 I sent an email to reset my security questions and I have not received any emails?
I have sent myself an email through iTunes to reset my security questions and I have not received any emails..help?!
Check your junk mail folder just in case.
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I purchased National Geographics Magazine yearly subscription back in December. Since then I have not received my Monthy Magazine. i also purchased the December Edition separately. Since I have Sync my iPad to my Computer i have lost everything. I have contacted National Geog but they tell me that they are unable to help as both my Subscription and the Dec. Issue were purchased through APPLE. I have also contacted Apple who have also been of no help, telling me that i need to contact National Geog.
Can anyone out there offer any HELP?Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
I'm contemplating videotaping myself performing my "fixes" on it the next time I have this problem. -
After installing asked me a serial number! I have not received any serial number!
hello, I downloaded the CC, and Muse, on my Macbook Pro, after installing asked me a serial number! I have not received any serial number! Just received a thank you email and explaining the first steps to be taken, yet not have the serial number and can not ultilizar Adobe Muse! Already tried all the alternatives that the site offers for troubleshooting and always the pages are unavailable !!!
Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek
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