I have now lost iTunes
For months now I have been trying to update iTunes. I continually get this msg
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
I am the only user on this laptop. I have reinstalled the windows installer package and done the wholewindows installer cleanup. Now I am worse off. I cannot open itunes at all. It says it is not installed. Please help. I have searched this site for months and not found an answer. Thanks for any help
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Uh, the developer forums is not the place to ask a question about iTunes.
Which kind of computer. A Mac or Windows? No matter, the answer is to use your backup you make of your computer against this kind of loss.
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Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.
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Uh, the developer forums is not the place to ask a question about iTunes.
Which kind of computer. A Mac or Windows? No matter, the answer is to use your backup you make of your computer against this kind of loss. -
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Hello Georgina66,
Thank you for using Apple Support Communities!
It sounds to me like after updating the iOS on your phone, you no longer have your numbers documents and photos.
I would next restore from the backup you created that night whether it was with iCloud or iTunes.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
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hiya!
a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?
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Check the Trash in your home folder. If that hasn;t been emptied they could be there.
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