I have obtained an advertising virus on my macbook air called safekeep and it creates numerous pop-ups when I use the internet regardless of the site or browser. I have unistalled and deleted it from my finder but it didn't go away
I have downloaded different browsers thinking that I could escape it but nothing has worked. I was wondering if anyone else has had a run-in with this?
You installed the "SaveKeeper" adware. To remove it, please take the steps below.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of the date it was posted, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment after a few days from now should look for more recent discussions or start a new one.
1. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need. If in doubt, uninstall all extensions, including any with the name "RightCoupon," "SaveKeep," or similar. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
2. In the Applications folder, there may be an item with the name "SaveKeeper" or similar. Move it to the Trash and empty. If you get a warning that the item is in use, force it to quit, then try again.
Similar Messages
-
when will there be a select all/delete all option in Emails? I have a large number of emails that come to my phone which i dont want to delete from my outlook mail account (On my PC). However, i want to be able to search, select all and delete these emails from my phone? I do not use ICloud either as it causes issues with my calendars at work.
These features should be a standard as there are plenty of other users out there that are trying to do the same thing and as yet there has been no progress? The email on the iphone is one of the biggest downfalls of the phone, blackberry and android handle them much better, but i dont have an option with my phone at work. Please help??No one here would have any idea when or if such a feature would be introduced until and unless Apple announces it.
-
Hello , I am registered App Store customer , yesterday I have payed 0,99 $ in hay day app for 130 diamonds , I don't know what happened wile transaction but my bank took from me money but I didn't get anything . i hope you will help me
<Email Edited by Host>Not a good idea to post your email address on a Public Forum. I have asked the Hosts to remove it.
aerolasha wrote:
... took from me money but I didn't get anything . ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My macbook pro keeps saying I have 450 gigabytes out of 500 that are used. But when I look on finder there are no files that are anywhere close to that amount. I went through and deleted files from my mac and now I only have 10 gigabytes of additional space free. My mac now says I have 440 gigs of other that is used. But does not make sense, do I have a virus?
Since you have not identified the OS your MBP is using, these extract may or may not assist you.
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
You may also download from the Internet OmniDiskSweeper (free) and open it it will show all of the files on your MBP and the respective sizes.
ciao. -
The problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbook onto my passport drive. I did it and deleted it from the airbook but it simply re appeared possibly from the cloud. Not sure what to do next. Sorry I am not a techie.
Sorry - we can not see you
what do you have? Version of iPhoto? Of the OS? How is the passport connected to your Mac? What format is the passport (for the iphoto library it must be Mac OS extended (journaled) )? The iPhoto library is not and can not be on the cloud (maybe later with the Photos Application)
LN -
We have 5 devices connected to the same apple ID. My kids want to text from their iPod but when they do, it shows up on their friends devices that it was sent from my email or cell phone #. Is there anyway to fix this?
See:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
You will also have to uncheck your phone number is Settings>Messages>Send and Receive. You can't delete the phone nunber since it associated with your yur accounbt whch has the phone. -
I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.
jatpri1730 wrote:
I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.
Unfortunately, AT&T does not provide unlocking.
Stedman -
Is there any way to actually delete messages from my iPhone? I have already synced my iPhone, updated it, and deleted all of my backups but the messages I have "deleted" still appear in the spotlight search.
If you already have an iPhone backup or an iCloud backup, just follow the instructions on the page below
http://www.whatsapp.com/faq/en/iphone/20888066
If you didn't back up your iPhone, try to use WhatsApp Pocket to recover your chats:
http://www.fireebok.com/whatsapp-pocket.html -
i have an ipad version 5.1.1. i have multiple albums in the ipad and i want to transfer some photos to my computer but when i open the ipad files via "computer" i can only see pictures from one of the albums.what should i do?
You can only import photos from the camera roll into the computer. Is that the album that you are seeing?
Any albums that you create on the device itself (the iPad that is) cannot be transferred to your computer. iPad created albums do not contain copies of your photos but merely pointers to those photos so they do not actually exist in those albums. -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
-
I had the Siri app before it was added to all iphones and when Apple added it mine quit working. I deleted mine from my phone but do not see how to get it back. any suggestions?
bjorth wrote:
apparently I have just an iphone 4 not 4s, so thank you.
It does seem rather odd that an app that was acquired thru itunes would quit working once it was incorporated into the device for all users. oh well it was probably free or $.99 when I downloaded it.
I would think that they were just testing it to see how many people would use it. But you might want to write a polite letter to Apple requesting a credit for the purchase price of the no longer supported app. That seems to be the least they could for one of their 'alpha testers'. -
So I was a little skeptical about deleting photos from my iPhone but I did. Shouldn't I be able to access them on iCloud? Because I can't find a way to view all my old photos that were backed up before I deleted them.
No you can not access yoru photos on iCloud
PhotoStream is a way to share photos between devices - it is not a way to backup photos or to view photos
LN -
I have a Lexmark X1185, but I do not have the driver CD that came along with it. I have a 15" MacBook Pro (Late 2011) and I cannot seem to find drivers for OSX Lion.. Where can I find the drivers? Thank you for the help!
Have you looked on Lexmark's support site?
http://support.lexmark.com/index?page=content&id=OS23&locale=en&userlocale=EN_US -
Received delivery subsystem error email 25,000 plus times. Can delete easily from my mac but deleting from my inbox on my mac does not delete from inbox on my husband and my verizon iphones. HELP
delete and re-add e-mail on iphone and it will update with whats current on the server
-
I am Manually Deleting Songs from my Ipad2, but when I press Delete, it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song completely?.
The cloud icon means that the songs are only in the cloud, they aren't stored on your iPad. You can turn off the showing of songs that are in the cloud via Settings > iTunes & App Store > Music (under the 'show all' heading) 'off'. If you want to some cloud songs to show but not all then you can hide the ones that you don't want via your computer's iTunes : iTunes Store: Hiding and unhiding purchases
Maybe you are looking for
-
Transfer posting vendor to vendor
dear consultant Transfer posting vendor to vendor at which movement type using & T code please guide regards mahesh
-
I just bought a dell with an i5 with windows 8.1 I have an external CD drive. I want to download a audio CD to iTunes, I have found no options to open the CD with the iTunes player. How can I get the info from the CD to my iTunes library?
-
Connect Foxtel box top to Mac Mini
I want to buy a Mac Mini and a 30" apple display screen but only if i can connect my foxtel box top thingo to it, simply because i want make the Mac mini and Display my new TV. is this possible? if not, would i be better off getting apple tv??
-
I disconnected my shuffle with Enable disk use ON . . .
My shuffle is not being recognized by my Mac. I think this is because I disconnected the shuffle without ejecting it, and I had Enable disk use ON. What can I do to restore function? Thank you. johnny
-
Where is the "group to previous layer" of PS 7?
Since I switched to PS CS3, I miss an important feature that I used often in PS 7. That is: the possibility to apply an adjustment layer to the previous layer only (in PS 7: Ctrl+G). In the layer panel, a little down arrow appeared at the left of the