I have one e-mail address that constantly hard bounces

I have one e-mail address for a client that constantly returns an error of
"An error occurred while sending mail. The mail server responded: <[email protected]> previously hard-bounced. Please check the message recipient "clients email address" and try again"
I also look after the mail server for this user name and I have tried deleting the account and re entering but it makes no difference. Other e-mail clients donut seem to have this problem.
Any ideas?
g

A soft bounce may mean that the mailbox if full., but a 550 error har bounce code sent from the server usually describes when the email address does not exist or is otherwise permanently not available.
Perhaps due to a typo in the email address or that email address is no longer valid.
Or maybe there have been several soft bounces that converted to a hard bounce.
Could the server be blocking the sender email address (possibly as part of a spam defence system), so the email is not delivered to recipient if sent from that particular email address.

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