I have one of the first IPads and an IPad air. I use the old one at school. Last week, the screen went blank on the old IPad. It seems to be frozed. I have tried holding down the wake button and home button. The apple icon shows briefly, then blank
I am wondering if one of the apps from the IPad Air is causing a problem with my old IPad. If it is, How do I correct the problem?
Hey Tina,
If it is not working after the restore, then you may find more information by using another one of Apple's support resources. Checkout the link below for further assistance.
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action
Regards,
-Norm G.
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HT1414
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