I have one website that the download box just sits there and does not do anything. This website requries this download everytime I log in! HELP!

this is a work website so i cant release the URL but need to know how to "force" it to download

Idem on brand new ipad air 16gb, simply does nothing when exporting. Everything else just workshop fine. 50mb mp4 video, adder subtitles.  Out of all exporting options only iTunes seems to work, but after reinstalling even that save was lost.  So I decided to purchase perfect video.... Guess what... Idem!! General ios problem?? Or am I overlooking things? Am new i-user.  Please help.

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