I have opened a page in WORD and cut and tried to paste a photograph to it. The result is that the page is now frozen with the coloured circle{ cursor} spinning around and not letting me do anything with the page. I only wish to close it down. Thank you

Have opened a page in WORD and tried to cut and paste to it. The result is that the page is frozen with the coloured cursor just spinning around and not letting me do anything with the page. I only wish to close the page down. Thanking you

Many thanks for your help in this instance. The command-option-shift-esc and force quit solved the problem for me . Now I can get back to using my computer once more

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My iPad is frozen on connect to itunes icon...will not let me do anything. I tried to restore it to settings, but after an hour of updating, it said it could not be restored. This ipad2 is only 3 years old.

My iPad2 is frozen on connect to itunes icon. I have tried to restore it to factory settings and it will not restore.

Hello Pickelilly,
Thank you for using discussions.apple.com, I am glad to help!
What do you mean by connect to itunes icon? It's in recovery mode, right?
Try forcing to turn off:
Press the home button and power button together. This forces a power off.
Try DFU mode
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Related links:
http://theiphonewiki.com/wiki/DFU_Mode
https://www.google.com.lb/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact= 8&ved=0CCAQtwIwAg&url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DbITIiGswjFI&ei= LmvPU6XlN6PC0QWwsIGQDQ&usg=AFQjCNEQvI_QGWOP3d8fMDtMAT_ExonaiQ
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Make sure you have the latest version of itunes
That may be a bug in your version and Apple has probably released a fix for it.
I hope I helped,
Ab

HT5622 I am trying to use my Apple ID and Password on Icloud and it says, "A valid ID and not for Icloud. So do I need to "buy" something to use Icloud? Thank You, Ken A.

QUESTION - How to I log into Icloud? When I use my Apple ID and Password it says,"valid Apple ID and it cannot be used for Icloud". Thank you, KPACPA

An Apple ID which consists of a non-Apple address can perfectly well be used to create and sign into an iCloud account (most Apple ID's take this form). Your problem is that you can't create an iCloud account on Windows: you can only do it on a Mac or an iOS device. Once created on one of those you can sign into it on Windows using the iCloud Control Panel.

HT1349 I have been syncing my phone to my wife's phone to obtain music etc. Now when I go to update my apps it lists my wife apple id and not mine. How can I get it back to displaying my apple id? Thank you.

I have been syncing songs from my wife's account. Now when I go to update apps it lists her apple id instead of mine to do the update. How do I get it back to my apple id? Thank you.

Were the apps downloaded from her ID or yours? If they were from hers, only her ID can be used to update them. If they were from yours, you can change the ID under Settings > Store > Apple ID > Sign Out, then sign in with yours.

HT4623 I have first generation of iPod AND my kids don't remember its' pwd; We have lots of pics in there and would like to access it. How do we do it..?? :( Thank you!

Hi guys,
We found kids' iPod and can't access as nobody remembers Passcode for it.
As far as I remember, we bought at the very end of 2008 or begining of 2009; thus, I assume it could be 1st Generation.
It's has this silver back and it's very thin. It's 8 GB (on that silver back side of it).
We would Love to retrieve kids' apps and pics, even though I just realized that it did not have camera in it, does it..?
Question: How do we unlock it? We can go to Apple store, and they might try it by setting it to default, it means we will loose the data.
Is there a workaround?
Thank you!
Paris

There is a way to reset the pass code without resetting the iPod.
But it's more complicated.
To do it you will need a backup of your iPod in your PC, and also ibackup bot.
You can download it from here http://www.icopybot.com/download.htm
You can find how to reset the pass code from here http://www.igeeksblog.com/how-to-reset-restriction-passcode-on-iphone-ipad-using -ibackupbot/
But for this you will have to apply the method given to reset the pass code. In the com.apple.springboard file mentioned there you will probably find a line mentioning the block.
Just after that you will probably find a 4 digit number which is your pass code.
If you don't, then you should do what it says in the web page that I mentioned but apply that to the pass code part.
If you have any problems with this method just send me an e-mail at [email protected] and I'll help you.
I myself had this problem with my restrictions pass code.

HT201210 i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??

i need to update to the latest version of itunes, but need to download some images and video first.....it is telling me that this will all be erased if i update, but it is not letting me do anything else.....what can i do??

You have no choice but to restore the phone.
However, I'm sure you've been smart enough to have backed up your data before starting the most significant update in iOS history,right?

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

My ipod touch is all of a sudden not letting me do anything that requires my password. I can buy apps or anything. I put in my password and it gives me an error and says try again later. It works fine if I am accessing the store thru my computer. Help?

My ipod touch is all of a sudden not letting me do anything that requires using my password. I can't buy anything and I can't check my purchases. Every time I put in my password I get an error message and it says try again later. This has been happening for 4 days now. I can play my existing games just fine. I can access my itunes store through the internet just fine with my password, but just not on my ipod touch. I sent an email to the itunes support store 3 days ago and have not heard back from them. Does anybody have any suggestions on why this is happening all of a sudden after having the ipod for almost 2 years?

Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)

Please help block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!

please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!. thanks

Place the iPOd in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Went to open a file in words and got message. "You need a newer version of Pages to open this document." I have latest version. All other files open w/o a problem. Please help.

Went to open a file in words and got message. "You need a newer version of Pages to open this document." I have latest version. All other files in words open w/o a problem. Please help.
Thank you.
<Email Edited by Host>

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

Error code -42408. I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. How do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help

I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.

Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that !

Pages: How can I sort one column of words and not have it affect the other columns?

How can I sort one column of words and not have it affect the other columns? I have opened the inspector to the edit columns and rows under Table. It will sort the column, but then it changes the other colums as well. I know that if I use Numbers, it will work, but I want to know how to do the same thing in Pages.

Hi Peter,
Numbers sorts full rows on values in selected column(s). The technique for sorting a single column is essentially the same as Jerry is describing for Pages tables—separate the (data in the) column to be sorted, sort it, return it to the table.
In Numbers the actual column may be separated from the original table, sorted, then returned. In Pages, the data must be extracted, sorted, then pasted back in, overwriting the unsorted data (if it was left in the original table).
iWork tables follow a database model in which each row is a Record, and each column holds a Field within the records.
As evidenced by the current question (and several similar questions arising in the Numbers community) that model doesn't apply to the way some users, especially some who come in from the MS Excel world, use tables.
With Excels model—islands of data on a single large table, the ability to sort one or a selected few columns of data makes sense. One 'island' may comprise only cells AA21:AH50. Sorting that small 'table' should be possible without disturbing the rest of rows 21-30, which are probably part of one or more other 'data islands' in the sea that is a MS Excel spreadsheet.
In Numbers, each of those 'islands' would be a separate Table, and that Table would be sortable without disturbing other Tables in the document.
Regards,
Barry

I just updated my iPhone 6 to IOS 8.3. My safari will not let me search anything. If I type in a website URL, the Go button is greyed out. If I type in something to search on google, I press Go and nothing happens. Does anyone know how to fix this?

I just updated my iPhone 6 to IOS 8.3. My safari will not let me search anything. If I type in a website URL, the Go button is greyed out. If I type in something to search on google, I press Go and nothing happens. Does anyone know how to fix this?
I have cleared history, reset my phone, tried using wifi and mobile data.

I have this problem too and have tried all suggestions to fix, with no luck.
Safari did work for a short time by switching to Private, but stopped working soon after

How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96639)

My newly bought i pad is not letting me doing anything. it is saying 'this ipad hasn't been backed up. backups happen when this ipad is plugged in, locked, and connected to wifi'. i have tried to powered off by pressing the top right hand button

my newly bought i pad 4(4gs), ratina display, is not letting me doing anything. it is saying 'this ipad hasn't been backed up. backups happen when this ipad is plugged in, locked, and connected to wifi'. i have tried to powered off by pressing the top right hand button till the red slide comes up. but it is not sliding to the right. could anyone help me out??

Locked, refers to the device being plugged in with "slide to unlock" being displayed on the screen. To recap - your device will automatically back up to icloud when it is connected to power, the screen is locked, and it is connected to a wifi network.
-Wifi is required to limit impact on your data plan.
-Power is to ensure the device has sufficient power to perform the backup.
-Screen lock - to make sure the device is not in use - which could slow or stop the backup.
The initial backup may take some time. Plug it in to the wall before bed, and make sure it is connected to your wifi network. The backup SHOULD be completed when you wake up in the morning.
Hope this helps.

I have opened a page in WORD and cut and tried to paste a photograph to it. The result is that the page is now frozen with the coloured circle{ cursor} spinning around and not letting me do anything with the page. I only wish to close it down. Thank you

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