I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file.

I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file. An error appears: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Why wouldn't it just open on my default browser? Thanks for the help!

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Firewalls]] and http://kb.mozillazine.org/Firewalls
http://kb.mozillazine.org/Browser_will_not_start_up

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Seem to have two versions of Firefox on my computer and I keep getting asked to help Firefox every time I use Firefox

I have two versions of Firefox on my computer and every time I use Firefox I keep being asked to help Firefox by answering a question about the product.

Which two versions?
*https://support.mozilla.org/kb/Finding+your+Firefox+version
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved

I have an older version of Firefox 3.6.6 I believe I am having an issue with one of the websites I sign into. Is there any way to update to the newest version

I have an older version of Firefox 3.6.6 I believe I am having an issue with one of the websites I sign into. Is there any way to update to the newest version. Without losing all my bookmarks and saved pass words?

Hello johngervais, the latest firefox version is 26.0 (today 4 Jan 2014).
note that [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp Firefox no longer works with some versions of Windows XP], if you have '''xp with sp2 and above''' you can update to latest version, see : [http://www.mozilla.org/en-US/firefox/26.0/system-requirements/ Firefox 26 System Requirements]
if you are able to update to latest version then see : [https://support.mozilla.org/en-US/kb/common-questions-after-upgrading-firefox-36 Common questions after upgrading from Firefox 3.6]
see also : [https://support.mozilla.org/en-US/kb/firefox-just-updated-why-it-asking-me-update-again Firefox just updated - why is it asking me to update again?]
Don't worry you won't losing bookmarks and passwords after update firefox.
thank you

Hi, I have an older version of imovie on my mac and I need to make a short movie right from the camera inside my mac because my flipshare camera doesn't have the correct software anymore. Do I definitely need the new version of imovie?

Hi, I have an older version of imovie and I need to record a short audition directly from my built in camera in imovie and edit it and then send it because my flipshare camera software isn't responding to mailing at all. Do I need the new imovie version download (update) available or can I simply use what is already on my computer to record edit and send?
Thanks!

AS an iLife 08 owner, you can get a free download of iMovie 6 here.
http://www.apple.com/support/imovie/
See bottom right of page for iMovie HD download.

Firefox is already actif but does not respond. and even after changing the default properties the problem comes back (Read-only)

everytime I close Firefox, it select the option "Read-only".
I stop the proces via Task management and then I can start Firefox again. I close it and the "Red-only" option is back again.

Do you get this error only after closing and restarting Firefox or always?
In case of the latter:
Do you still have a default profile and is the profile as you see in the profiles.ini file marked as "Default=1" still present?
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.
*http://kb.mozillazine.org/profiles.ini_file
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use

Can I have two versions of firefox? i.e. one for work and one for home use?

Can I have two versions of firefox? i.e. one for work and one for home use. I use Windows xp
I would like to start fresh with a new firefox for my work only so I can keep my work related bookmarks etc separate from my at home browsing.

Yes - are you wanting to run 2 profiles on the same machine? See https://support.mozilla.com/en-US/kb/Managing-profiles on how to create a new profile. You then just choose which profile you want to use each time you open Firefox.

Can I have two versions of firefox at the same time?

Hi,
Probably a dumb question but can I have two versions of Firefox on my system at the same time?
The reason is because of Add Ons that are not compatible with v4. I'd like to be able to close v4 when I need to use an Add On in v3.
Thanks.

You can install them both but there are a few steps to take.
When you install Firefox 4 use the custom installation option and choose a different location to install Firefox.
In order to use both versions, you need to create a new profile for Firefox 4 (Firefox stores user data in the profile). Using the same profile with different versions can cause problems. Once you create a new profile you can copy certain data such as bookmarks and passwords between them. You can also use Firefox Sync to keep the profiles synchronized. Finally, you will need to set up shortcuts to launch the correct profile for each version.
The following links show how to do this:
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
* https://addons.mozilla.org/firefox/addon/firefox-sync (only needed for Firefox 3.6, it is built into Firefox 4)

Running two versions of Firefox?

Some web-based applications that I use will not work properly with Firefox 3, but will work with Firefox 2. Can I have both versions of Firefox on my iMac and select between them, or will they interfere with each other? Would it help if I put one on my external hard drive and run it from there (if that is possible)?

Don H. wrote:
Some web-based applications that I use will not work properly with Firefox 3, but will work with Firefox 2. Can I have both versions of Firefox on my iMac and select between them, or will they interfere with each other?
you can have two versions of FF but you can't run them both from the same account as they will interfere with each other.
You can make a new user account and run FF3 from your main account and FF2 from the new account.
Would it help if I put one on my external hard drive and run it from there (if that is possible)?
no, that would make no difference at all.

Google mail tells me that I have an outdated version of Firefox which it does not support. I have Firefox 8.0.1. Why is there a problem?

Google mail tells me that I have an outdated version of Firefox which it does not support. I have Firefox 8.0.1. Why is there a problem? I am using OSX 7.2
When trying to access the URL after startup or waking the computer, I get the following message
sec_error_ocsp_server_error
The I will get a message that my version of Firefox will not work with google mail.

You can check the OCSP settings.
*Firefox > Preferences > Advanced > Encryption: Certificates > Validation:
*[X] "Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates"
*[X] "Validate a certificate if it specifies an OCSP server"
*[ ] "When an OCSP server connection fails, treat the certificate as invalid"

An add-on is telling me I have a different version of Firefox than I actually have.

I have the current version of Firefox (5.0.1), and went to download an add-on (Scrapbook by Gomita). It tells me the current version of their add-on (1.4.7) isn't compatible with the version I have, which they tell me is 3.0.11. I ''know ''I have 5.0.1 of Firefox, as I downloaded it again today. Why is this?

The User Agent supplied with your post (used to identify the browser you are using) shows Firefox 3.0.11:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 '''''Firefox/3.0.11''''' (.NET CLR 3.5.30729) FBSMTWB
See http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
See also [http://en.wikipedia.org/wiki/User_Agent User Agent (Wikipedia)]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
The problem could be caused by that "FBSMTWB" at the end of your User Agent
*http://www.fastbrowsersearch.com/FBS_Toolbar/Help/helpUninstalling.aspx
*http://www.pccybertek.com/2009/05/remove-fast-browser-search
*http://forums.mozillazine.org/viewtopic.php?f=38&t=1430845
*http://forums.spybot.info/showthread.php?t=51697 - Manual Removal Guide for FastBrowserSearchToolbar
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall?

Hi,
Lightroom 5.x and CC will be installed side by side. You may uninstall the prior version one you’re comfortable in the new version of Lightroom.
Lightroom CC/Camera Raw FAQ
Regards,
Sumit Singh

Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there.

Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there
== URL of affected sites ==
http://us.mg201.mail.yahoo.com/dc/launch?.partner=vz-acs&.gx=0&.rand=8n9ng1ok4dl52

Please update to the latest Firefox version by going to www.getfirefox.com as you are using Firefox 3.0.19 as you can see in your useragent key: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/'''3.0.19'''

Extenstion update window keeps popping up; I have loaded latest version of Firefox as prompted to no avail

extension update window keeps popping up when I am in Outlook email environment; I have loaded latest version of Firefox as prompted to no avail

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

The loading bar at the bottom of my browser has disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the lastest version of Firefox 3.6.3 and Windows XP.

The loading bar at the bottom of my Firefox browser has suddenly disappeared and I want to reinstall or reactivate it. How do I do this please and what is this bar called? I use the latest version of Firefox 3.6.3 and Windows XP. I have many add ons and I usually automatically install the recommended updates. This problem has never happened before and switching my browser on and off again does not solve the issue.
== This happened ==
Every time Firefox opened
== I am not sure why this suddenly happened. I think it may have been after my usual updates but I am not sure if that has anything to do with it at all.

Loading Bar? Maybe the URL/address bar where you type sites you want to go to (like www.google.com)? See Navigation Bar below. You may also need to see the first item "Can't see the Menu Bar".
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
You can un-install the Mozilla ActiveX control as Firefox no longer uses it and hasn't since, as I recall, version 2. See: [[ActiveX]]
To remove Tools > Add-ons > Extensions, click on the item, click Uninstall, click Restart Firefox in the Extensions window.
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10''')
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Recently opening an HTML file on my computer makes firefox attempt a search for the entire file name in the search engine online, how to do i correct that?

when opening an HTML file recently my Firefox automatically opens up a yahoo search screen and the file, the entire file name and route for the file is searched for online. I don't even use Yahoo Search i use Google but that doesn't mater have to open the file manually with searching it on on the open screen to read it because it's trying to search for it online instead of reading it from where i clicked on it.
I.E.
file:///F:/Reading/II.html
would try to search
https://us.search.yahoo.com/yhs/search?hspart=aztec&hsimp=yhs-default&type=derr_100_476&p=file%3A%2F%2F%2FF%3A%2FReading%2Fhtml&rnd=737753354&param1=sid%3D476%3Aaid%3D100%3Aver%3D15005%3Atm%3D264%3Asrc%3Dderr%3Alng%3Den%3Aitype%3Da%3Auip%3D1124173343
I have no idea what the
&rnd=737753354&param1=sid%3D476%3Aaid%3D100%3Aver%3D15005%3Atm%3D264%3Asrc%3Dderr%3Alng%3Den%3Aitype%3Da%3Auip%3D1124173343
is for but it's never done this before.

Please read this article about restoring bookmarks:
http://kb.mozillazine.org/Lost_bookmarks
As far as your passwords are concerned, I don't think there's anything you can do. But for the future, you can use the following add-ons to avoid any future loss:
https://addons.mozilla.org/en-US/firefox/addon/2848/
or
http://www.xmarks.com/
Both are good.
And a simple way to import your bookmarks (since you already saved it on your desktop as html) is:
Bookmarks / Organized Bookmarks / Import and Export
Good luck.

I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file.

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