I have originally been able to purchase apple apps and In game app and all of apple products but I got the iOS 7 update and i need to enter two security questions and I can't recall ever knowing about them and I cant buy things now can someone please help
Please help would be appreciated :)
Did yo call APple/iTunes as Ana said?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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Recently I have not been able to purchase songs from my iTunes on my phone, but can purchase apps with no issue. Has anyone else experienced this issue?
If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access? -
Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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I have never been able to upgrade my phone I always get an error message after it goes 2 hours on the computer someone told me I could do it wifi but I don't know where to go to start the download
Make sure you have the right system requirements before you start to update the iOS, you will need:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download) -
Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this option?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487) -
I am "not too computer savvy" so if you are going to answer my question.. Please take super baby steps (thx in advance).. Okay, now I have a 1 yr old Imac I am using 10.6.8 (do not know what that means) but everytime I call Apple support they ask me.. So I figured you may need to know as well. I really love Firefox (easier for me) and I was trying to download a coupon printing thing to print from Coupons.com (plz don't laugh..economy sux) anyways, the operator at coupons.com told me how to install it. Can't remember but if not immediately after or not long after?? It seems that ALL my images on EVERY website are gone. It is very frustrating because I can not see (for example on Ebay where to click "buy it now" or "continue" unless it seems I sometime get lucky and click where it says "image" but there isn't one. It looks like a set of shark teeth actually right beside the word "image" very jaggedy teeth, I guess?? So I have been using Safari. There is no problem with ANY of those website images. I go on the same basic sites so that is how I know that. I have only downloaded music I think 3x. I do not download much at all. I would really love to use Firefox, being the un-savvy computer person I am... Firefox is easier to navigate for me. Thanks SO much!
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show -
Looking for some help please! I just got an iPad 4 and tried to purchase some apps on it and was prompted to answer my Two Security Questions that are on my apple account, and I can't remember them. I do have another verified email account attached to my account besides my @me.com one.
I created an apple account a couple years ago when I purchased my iPhone and now I can't remember what my answers were. If anyone has any suggestions or resolutions, it would be greatly appreciated as I cannot purchase anything on my new iPad and cannot make another attempt for 8 hours to my failed attempts :( Thank youTomorrow call AppleCare and ask to be transferred to the account security team.
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How do I edit/change the security questions? I do not recall answering them before and I now cannot purchase apps on my new iPad. Thank you.
Hi
To reset your security questions you will need to contact apple either by phone or email, many people have asked this question before and most have all ended up contacting apple
Hope this helps -
I forgot the answers to my security questions so I sent the email to my rescue email to reset the questions. I got the email and pressed Verify Now and it redirected me to the apple site where I would put in my Apple ID and password. I put it in correctly as I have checked that I'm using the right ID and password. I have even reset my password just in case I had put in my old one wrong. everytime it still says I have an invalid adress (which it is obviously not) and I don't know what to do. I don't want to waste the money I just put into my account.
It sounds like a cred hold was placed on your account for the free apps. See:
iTunes Store: About credit-card authorization holds
I would wait until you get the email receipt(s) for your purchases. If yu were charge more than you think then:
How to report an issue with Your iTunes Store purchase -
I have been using iTunes for almost two years. I went to purchase an album and the store would not allow me to purchase until I had answered security questions. I had never given answered to any questions previously. So i didn't know the correct answer. What do I need to do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Please help me i don't know what to do and it's getting fustrating
The 1G iPod can only go to 3.1.3 and there are not many apps compatible with 3.1.3. you need a newer mode iPod to use the apps.
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?
Several things to try.
Restart the iPad by holding down on the Sleep button until the red slider appears and then slide to shut Off. To power up hold the Sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the Sleep and Home buttons at the same time (for about 10-15 seconds) until the Apple logo appears (ignore the red slider), then let go of the buttons.
Disable your firewall and anitvirus software temporarily.
Cheers, Tom -
Haven't been able to use itunes for at least 2 months now. I went to upload a newly downloaded album and now itunes freezes on "determining gapless playback information" every single time! Then i have to hard reset my mac every time as well, which i have done a good 30+ times now. Someone please help me out, it would be much appreciated. i just want to listen to my music again. Apple support is useless and just want money when it's there fault it has happened anyway by applying that useless 'determining' non sense. Please help!
This is the "iTUnes for windows" forum, If your doing this on a mac, you may get better help in the "iTUnes for mac" forums
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Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
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