I have Os Lion on my mac book pro, im not a fan of this because i cant run many games, i have the disk for snow leopard my machine came with but i get a error saying "unable to unmount disc" when i try erase my hard drive i just want OS SL back any help?
I have Os Lion on my mac book pro, im not a fan of this because i cant run many games, i have the disk for snow leopard my machine came with but i get a error saying "unable to unmount disc" when i try erase my hard drive i just want OS SL back any help?
many thanks Carl.
You must boot from another drive in order to erase the system drive.
Try starting up with Snow Leopard DVD inserted and C depress. That should get you booted from the DVD. Then start Disk Utitlity from DVD and erase the disk then you should be able to install Snow Leopard.
Remember that everything will be removed from the disk when you erase it and install Snow Leopard so backup first.
Allan
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I have an 06' macbook and I just bought an 07' macbook.. The 06' has os x 10.6 but the 07' has 10.5.. I no longer have the disk for snow leopard. Is there ANY way to get snow leopard from the old computer to the other without having to buy it again?
Technical issues aside, there's still a legal issue.
Neither 2006 nor 2007 MacBooks shipped with Snow Leopard 'factory' installed. OS X 10.6 Snow Leopard became available in September 2009. So you purchased and installed a Snow Leopard upgrade disc on the 2007 system at some point.
If your Snow Leopard upgrade was a single-user copy, then legally, you need to purchase another one for the second computer. If your Snow Leopard upgrade was a Family Pack 5-user license, then you're good to go.
http://store.apple.com/us/question/answers/product/MC574Z/A?pqid=QTUXD7AF4YU9FJD YUTDPCKYKUDDDXKHTK
If you have an active MobileMe account, Apple was giving away a single-user upgrade copy of Snow Leopard for a limited time, and you should have received an email with a link, or been offered the opportunity when you signed in to your MobileMe account on the web:
http://www.macrumors.com/2012/04/24/free-snow-leopard-discs-for-mobileme-users-n ow-arriving/
Worst case, single-user Snow Leopard upgrade discs are $29 retail, direct from Apple. I'd hate to have two computers and no OS installation CD's for whatever version I'm currently using. -
Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)
Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken. I hope that it helps.
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I Have downloaded M Lion on a 2007 (?) 17" MacBook Pro and now the computer does not recognize my password on trying to restart. Is there anyway to undo the download so I can get my computer back!!????
Hello WadeH3,
You may be able to reset your password using your Apple ID. The following article outlines how to do so:
OS X: Apple ID can be used to reset your user account password
http://support.apple.com/kb/HT4798
Thanks,
Matt M. -
I can't download photoshop on my laptop and Ive already purchased it for my other computer. What do I Do?
What exactly do you mean by "can't download"?
Which version of Photoshop? Cloud or perpetual license?
What steps do you take? What happens? Any error messages or error codes? -
I downloaded Mountain Lion on my Mac Book Pro but when I go to install it, it says "OS X cannot be installed on Lion." Any advice?
Right-Click the "Install OS X Mountain Lion" installer under /Applications and select Show Package Contents and drill down through the folders; Contents/SharedSupport. Drag the InstallESD.dmg file to your desktop. Grab an 8GB USB stick as the file is 4.35GB's and might not fit on a 4GB USB stick. Then mount the DMG by double-clicking it and stick your 8GB USB stick in and that will mount then you can use Disk Utility to restore the DMG to the 8GB USB stick. Then shutdown and reboot while holding the Option key and select the USB drive. See if that will let you install Mountain Lion.
One more thing, you have to format the USB Stick first and ensure it's set to GUID mode (under Partition tab Options button) or it won't boot.
More detailed instructions:
http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/ -
i have updated to maverick from mountain lion.initially my mac book pro was snow leopard.the multitrack touch pad swapping the page to get back to previous page is not happening in finder,it is only working in safari.please help me how to get that swiping gesture in finder
Hi..
I repled to you here > https://discussions.apple.com/message/25598596#25598596
Please do not start duplicate topics. It makes it that much harder to assist you. -
I have photoshop cc and a mac book pro. I cannot access my photos from photoshop. I can go to iPhoto and click edit to edit them in photoshop, but photoshop won't open them. I want to do a collage, so I need to get to more than one photo.
See if exporting them helps:
Exporting From iPhoto | Apple Support Communities
Gene -
I am trying to install a program on my Mac Book Pro Retina from a Apple SuperDrive. Every time I run the installer, it says I do not have enough memory to install. However, I definitely have enough memory (186.74 GB). The program takes only 550 MB. Any ideas why?
Thanks for the clarification on the terms. I consider myself proficent at my computer, but not exactly in its inner-workings! I have 8 GB of memory installed.
I am still confused as to why I do not have any space for the program. This is the exact error message I get: "There is not enough free space on Macintosh HD disk. The Print Shop 2 application requires about 550 MB to be installed. Free some disk space and try again."
Thank you again for your help. -
My mac book pro does not connect but shows an error message with a question mark on the screen.I took it to a retailer that said it was not reconizing the hard drive.He said i needed a new hard drive but it may be something else as well but he was sure a new hard drive would fix it.So putting faith in someone who deals with them i purchased a new hard drive to find it was still not working although he said the computer did know reconize the hard drive and i may have to send it away to get it checked .After already paying 120 pounds for a new hard drive and they wanting another 80.00 pounds to diagnose it i am a little sceptical.
That's why i am interested on anyone's help.Welcome to the Apple Support Communities
I think that your Mac detects your hard disk, but the problem is that your new hard disk doesn't contain any operating system, so your Mac doesn't find any bootable partition and you see a question mark.
If your Mac came with DVDs, insert the Mac OS X Install DVD and hold the C key while your Mac is starting. Then, just install Mac OS X. If the hard disk isn't prepared to install Mac OS X, you will have to erase it using "Mac OS Extended (Journaled)". See > http://pondini.org/OSX/DU1.html -
Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help
mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
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I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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Trying to access our public library's ebooks. Downloaded the software,(Overdrive Media Console) but am getting an error saying: Current version of MP Security is 2.5.0.0 and I need 2.5.0.1. How do I do that so I can read the ebooks? People have suggested to use IE but I much prefer Firefox HELP!
Try updating the Media Player while using Internet Explorer. The Windows Updates site uses ActiveX to perform its' functions. Firefox doesn't support ActiveX.
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Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
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http://support.apple.com/kb/HT1455
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