I have OS X 10.6.8 and I try to upgrade to Mavericks but the icon only says 'waiting'

Y just clicked on download and the icon in the dock just says 'waiting' for like forever..help! Thanks

sanjampet has good advice above.
some additional information: The download typically takes an hour on a good connection, and the microscopic progress bar under the icon is very difficult to read until it really gets going.

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http://support.apple.com/kb/HT1363
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Click here and follow the instructions.
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http://www.apple.com/support/ipad/assistant/ipad/
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iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

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Hi, you need 10.6.8 first...
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General requirements
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http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

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I have OS X 10.6.8 and I try to upgrade to Mavericks but the icon only says 'waiting'

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