I have outlook and gmail. I cannot send photos in elements 12

Hi
I have Outlook 64 bit. Elements 12 doesn't send me a verification code. I also have a gmail account. I did receive the code for that, however Elements did not send the pictures. The computer showed the circling mouse, a busy signal for an awful long time and I finally manually closed the photo email in elements.
Any suggestions?

Try steps from below document.
http://helpx.adobe.com/photoshop-elements/kb/freeze-or-error-no-email.html

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