I have p2-1310 8.1 I can not control web page scrolling It doesn't stop

I  can't control the scrolling on web pages.  IE 11  HP p2--1310  Windows 8.1.   Any ideas on how to fix this?
Thank You
This question was solved.
View Solution.

Hello larry4436,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issue with scrolling in Internet Explorer. Is this just with Internet Explorer? As there are very few drivers available for your computer from HP and none of them relate to the mouse I am going to suggest that you follow the steps I have set out for you below:
Step 1. At the Tiles Menu type "Device Manager"
Step 2. Click on Device Manager
Step 3. Click on Mice and other pointing devices
Step 4. Right-click on your mouse and select Uninstall
***NOTE: DO NOT DELETE THE DRIVER!!!
Step 5. Restart your computer
If the issue persists after this I would recommend that you contact Microsoft concerning Internet Explorer 11 at Microsoft Support.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

  • HT4922 Downloaded 5.1.1. to my iphone. Now, Safari will not connect to my server.  Can not download web pages and many of my apps. Running very slow sluggish! Is there a fix? Sound like other users are experiencing same problems.  Anyone have a solution?

    Downloaded 5.1.1 to my iphone. Now, Safari will not connect to my server. Can not download web pages and many of my apps. Email seems to be ok. iphone running slow and sluggish.  I have read several other users have experienced the same problem. Any solutions?

    Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
    You need to go through all steps in succession until your problem is solved.  If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement.

  • I can not print web pages,print box does not appear . I can print web pages using IE

    Windows 7. Firefox 5.0 I can not print web pages. After clicking PRINT the print dialog box does not appear and nothing prints. I do not have this problem using IE
    Printer: Brothers HL-5140
    Thank you,
    Syd

    First of all, update Firefox to 3.6.17 via Help | Check For Updates.
    There was a security breach at Comodo which is an SSL certificate provider recently whereby a number of fraudulent certificates were inadvertently issued. These allow a hacker to impersonate any site including online banking and the Firefox version you're running at the moment will not warn you that the site is a fake. The fraudulent certificates were blacklisted in v3.6.17 and beyond.
    To uninstall the Yahoo Toolbar, go to Tools | Add-ons | Extensions. You should find it in there.
    To revert to Google as your preferred search engine, please do the following.
    * In the location bar, type '''about:config''' and hit Enter.
    * In the filter at the top, type: '''keyword.URL'''
    * Double click it and remove whatever's in there and replace it with http://www.google.com/search?q=
    The URL to add in "keyword.URL" becomes a link in this post, so right click it and choose "Copy Link Location" to copy it to the Windows clipboard. Then hit CTRL+V to paste it. Saves you having to type the whole thing.
    '''To reset your home page, do the following'''.
    * Go to the site you want to set as your homepage.
    * Go to '''Tools '''| '''Options '''| '''General'''
    * Make sure it says "''Show My Homepage''" in the first dropdown menu.
    * Click the button called "'''Use Current Pages'''" to set the homepage to the one you have on the screen.
    After you complete the above steps, install this add-on to prevent another search engine from modifying your preferences: https://addons.mozilla.org/en-US/firefox/addon/browserprotect/
    Additonal security risks on your system are the version of Flash you have installed at the moment. See http://www.adobe.com/support/security/bulletins/apsb11-12.html
    Update via http://get.adobe.com/flashplayer/
    Printing issues might be fixed by installing Java via http://www.java.com/en/
    But if the problem persists, please post again.

  • I can not print web pages with my HP Deskjet 5440

    I can not print web pages with my HP Deskjet 5440.  I use Vista, no error page, just prints a blank page with headers and footers.  Recently reinstalled printer driver from HP.

    Hello , Welcome to the HP Support Forums!
    I understand that since upgrading your Mac OS X 10.10 computer to Mac OS X 10.10.4 you have been unable to print colour photos wirelessly from your HP Officejet 5740 e-All-in-One Printer. I would like to assist you today with resolving this colour printing issue. To be honest, it does sound like Mac may have loaded the generic Apple Airprint driver on your printer rather then the HP Full Feature Software and Driver package. Should this be the case then you will only have basic print capabilities. Please follow the steps below to confirm that your HP Officejet is utilising the correct driver on your Mac.   
    1. Click the Apple menu, and then click System Preferences. 2. Click Print & Scan, and then check if the name of your printer displays in the Printers list. 3. Click the name of your printer, click the minus sign (), and then delete the printer.  4. Click the plus sign (), click Add Printer or Scanner, click the name of your printer, 5. Click the Use or Print Using box, and then select the name of your printer in the pop-up menu. Ensure that the Officejet driver is selected and not the Airprint driver.
      6. Click Add to add the printer to the list.  Once your printer has been installed with the correct HP driver, please test printing a colour photo to confirm that the issue has been resolved. Please respond to this post with the result of your troubleshooting. Should the issue persist there are additional software and driver troubleshooting steps I will have you perform. I look forward to hearing from you!

  • Can not close web page out since upgrading IOS 8

    Can not close web page out since upgrading IOS 8

    Tap the minimize icon (two boxes) in the upper right corner of the Safari page. Then tap the tiny x in the thumbnail to close. You can also swipe the thumbnail to the left to close.

  • Firefox can not find web pages when redirecting after initial search

    my search is "Kartoffelsuppe" a list of about 20 sites is listed. When clicking on anyone of the sites a message of server can not find the site is displayed. using internet explorer the problem does not occur.
    This problem exists on any query such as "hatchback cars", it will list a number of sites to review but the search returns "can not find Site"

    You may have a user agent that is corrupted and that identifies you as Firefox/3.0.19
    *Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/3.0.19 ( .NET CLR 3.5.30729; .NET4.0E)
    See:
    *https://support.mozilla.com/kb/Finding+your+Firefox+version
    *https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
    *http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

  • I can not get web pages wider. the pages are only about a 1/4 of the width

    when i load my home page or any page i can get full width no matter what page

    Make sure Popup blocker is enabled in your Firefox
    *https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
    MAke use of Firefox Popup blocker Addon
    *https://addons.mozilla.org/en-us/firefox/addon/adblock-plus-pop-up-addon/

  • Can not get web page all of the way out to edge of computer screen tried to drag but did not work

    just got a new computer ..when i go to a web page the page does not go all of the way out to the side of the screen...i tried to grab and drag it but it did not work...i am new to this computer thing...need help

    I just had that problem today and although it unfortunately probably won't help you minus47, (as you said disabling your Add-ons didn't help) I tracked my problem down to 'Fierr' as the culprit and disabling it fixed it.
    To be honest I don't know why as 'Fierr' hasn't been updated since January '11 and Firefox only started playing up today.
    The only other thing I updated today was Flash Player but I'm not sure if I installed it before it started playing up though.
    Hopefully this might help someone else.

  • I can not see some pages

    Hi!
    I very rarely happens, I have an iMac 27 "and I can not see some pages.
    On the contrary I can see all the pages on my MacBook Pro.
    Both computers are in the same table with the same wifi.
    In Safari "I think" have the same configuration but it has to be no.
    How I can see the pages on my iMac if I look at the MacBook Pro?
    Thank you!
    PS: sorry my english

         Power cycle
         Power off the router. Unplug it from the wall. Wait a while.
         Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
         It will take a   while.
         Restart the computer.
         Start up in Safe Mode
         http://support.apple.com/kb/PH11212

  • How can I convert web page to PDF? When I upgraded to 4, it does not work.

    Since I upgraded to firefox 4 I can not convert web page to PDF, before there was a place in the upper left corner that said convert to PDF. If there is not a way to do this in 4 then how can I go back to the old firefox. If I can't I guess I will just uninstall FireFox.

    Moved to Creating, Editing & Exporting PDFs

  • I'm staying at my house in Peru, South America. From my PC laptop I can see my neighbor's wifi service network, but I also have my mini iPad and I can not figure out why I can't get any wifi connection from my area. Is there a setting I need to do?

    I'm staying at my house in Peru, South America. From my PC laptop I can see my neighbor's wifi service network, but I also have my mini iPad and I can not figure out why I can't get any wifi connection from my area. Is there a setting I need to do?

    Yes, I did try to go on my settings>wifi and was waiting for any wifi signals to pick up, but nothing shows up. But on my PC I get a whole list of networks to choose from. Regarding my neighbor, I already have her password that is why I was able to get it on my PC, the problem is that the mini Ipad is not picking any signal neither can it locate me when I go to maps.

  • I have an Ipod 5 and you can not listen to music unless you have headphone plugged in

    I have an Ipod 5 and you can not listen to music unless you have headphones plugged in

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • I have Windows on here but I can not find Boot Camp l me at 229-300-8915 I need someone that I can talk to, so i can understan how to do boot camp 4.0 for windows installment

    Hello Guys I need help it is Urgent to I can not get no where with the tech Support they are not willing to help me unless I pay Money to do so Apple is not a good product when u can not pay to have them Help me I am trying to get Boot Camp set up so i can set up Window 7, I have the updated Verison of Boot Camp which is 4.0 everytime i try and get Boot Camp Assistant to work at one point of the Installation it asked to highlight 0.4 Boot Camp which I did and when I clicked ok It un did Boot Camp so I have windows on here but I can not get to Drivers over to Windows without Boot Camp and I can not get the connection on the Window Side please can Someone please Call and help me my Number is xxxxxxxxxxxplease this is Urgent matter thanks Michelle
    P.S I don't understand the instruction on this please help me somone
    <Edited By Host>

    It is difficult to understand your issue from your discription. I have three suggestions.
    1. Visit the Boot Camp forum. You posted in the Mac Book Pro forum about your Boot Camp issue. The Boot Camp gurus hang out in the Boot Camp form. https://discussions.apple.com/community/windows_software/boot_camp
    2. Read the Boot Camp installation guide. http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
    3. Do not post personal information such as phone numbers in public forums.

  • I have Windows XP 32 bit and can not get Adobe flash player to load!!! Do not know what version I ha

    I have
    Windows XP, 32 bit and can not get the flash player to load
    . Do not know what version I had to start with. When I
    try to load the 10.3 version it gets to 50% then tells me
    to close the Internet explorer and bartshel!
    If i do this then there is nothing left to load.
    I tried to save it to my desktop but then itt says no active thread foun
    d. How do I load it without my Internet being open and a
    dobe site up and running when it tells me to close them?

    Thanks the address you gave me gave me what I needed but still had alot of trouble with the game. Come to find out it was my browser IE8 that was causing all the problem. So I changed to google chrome and loaded the regular version of Flash player and have been able to get on the game. Now i have trouble with my plugins can you send me a link to find Adobe flash player plugin 9.0.124.0?
    Date: Tue, 6 Sep 2011 19:39:16 -0600
    From: [email protected]
    To: [email protected]
    Subject: I have Windows XP 32 bit and can not get Adobe flash player to load!!! Do not know what version I ha
    Hi,
    Could you download the appropriate version of the installer from the following page?
    http://forums.adobe.com/thread/889580?tstart=0
    Once downloaded, please quit all of your browsers and launch the installer.  If it still fails, please restart your system and try again.  Let me know how it goes.
    Thanks,
    Chris
    >

  • I have 10.6.8 and have installed two new printers HP 8610 and an Epson 7880 and can not find the Page Set-up menu anywhere in the applications I a trying to print from. There are no page sizes, paper types, appearsto be locked on a 13x19 size but It.

    Hi to the Mac Folks,
    I have 10.6.8 and have installed two new printers HP 8610 and an Epson 7880 and can not find the Page Set-up menu anywhere in the applications I a trying to print from. This is regardless of either printer selected.
    I primarily print photos from Photoshop CS5.  The term Page Set-up has gone missing in the file pull down menu. Can't make any choices  There are no page sizes, paper types, appearsto be locked on a 13x19 size paper format. Either being too large or too small.
    Saw a 2008 locked issue about this however none of the help fit my situation, options discussed are not available to me.
    Preview has no "Page Setup" - or does it?
    Does the constant struggle with computer compatability weirdness issues ever end or is it a enslavement scheme?
    Woody

    Hey,
    if you know the name(s) of the root folder(s) you want to access (eg. by making a note on the Windows side) then you can make them appear by just doing Shift-Command-G in Finder ("Go to Folder…"), and entering the full path to the required folders.  You can then navigate all the contents as normal.
    HTH,
    S.

Maybe you are looking for

  • DMS (document management) integrate document in product

    Hello, I want to integrate documents in my products (crm) in background. My documents are located in my server sap. ( so I have a URL of my document : file://server/folder/test.doc) I have found only one mean. I try to use DMS (document management se

  • Balance Carryforward F_16

    Hi, I am suppose to run balance carry forward to the fiscal year 2009 and than I have to check weather is there any difference in Balance sheet. Can anybody tell me, how can I examine the balance sheet to find out differences (if any) after running F

  • 10.6.6 - How to set custom view options for specific folders

    How is it that Windows has had the ability to ability to set custom folder view options forever and OSX can't. What is the big deal? Just do it. Whenever I set the folder view options it changes the view for all the folders. I can do folder specific

  • Open application from labview

    How is possible open a file from labview?

  • Photoshop CS5- raw files from Nikon D600 camera.

    I need to know how to get Photoshop CS5 to read Raw files from my new Nikon D600 camera.  I do NOT want to have to buy another version of Photoshop or have to buy Lightroom.  This is really distressing me!