I have paid activated but it wont work=just tells me to upgrade. Refund m oney $24.99 immediatrely

I have paid and activated-but it wont work-tells me to upgrade-I have only bought today. Please refund money $24.99 immediately

This better be resolved for me within 1 hour.  I go on the air live in California then.  I will be talking about this on the air and telling people to flood your phones and emails with complaints.  I tried to call your phone support but a 4 HOUR hold time?????? Are you for real?  Obviously this company has no clue.  I suggest you look at my order number of AD006664058 and get this situation fixed IMMEDIATLEY. 
I know I didn't spent several hundred dollars like other people did but to buy a service and be told that you can't use it for over 24 hours is bording on insane and customers will not stand for it.  And neither will my listeners.

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