I have paid and cc says my trial has ended?

I have paid my monthly costs of creative cloud and now it wants mer to pay again and says I don't have rights to use the apps

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How do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

Remove all current Adobe software. Download Adobe Cleaner Follow instructions.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

Can't use photoshop as it says my trial has ended. Ive paid for a yearly subscription. Please help

hi all,
Ive paid a yearly subscription yet can't use photoshop as i keep getting the message that my trial has ended. Please help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

When I open Photoshop 12, it says my trial has ended, but when I enter my newly purchased code for Photoshop 13 it says it's an invalid serial.

How can I use my serial number for Photoshop 13? I enter it into Photoshop 12 when I'm prompted because my trial has ended, but it says that it is not a valid serial number for Photoshop 13. However, when I go to download Photoshop 13 in my Adobe account, the only option is the Akamai installer, which I installed. There isn't any option to download Photoshop 13.

The serial number for PSE 13 is for PSE 13 and will not work for the earlier version PSE 12.
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(also see Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
You can also directly download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

Keeps saying your trial has ended when paid for monthly subscription

I'm trying to download a document and it keeps saying that my trial of acrobat XI has ended. I just paid for the monthly subscription. Help please!

What other buttons do you have on the screen with that message? Please list them all.

I was using the trial cloud products, and trial ran out in some of my apps . In the mean time I had paid for 1 yr cloud products ,so when does my membership start .I am only riecieving a message in illastraters saying my trial has ended. I was on the comp

Your Adobe ID[removed... Mod]Case Description:CC Revert to Trial
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I purchased Photoshop CC and it says my trial has run out, purchase a license key.

I bought it a couple weeks ago and it never asked me for a key, but it is doing that now. In my email there isn't a key to "unlock" anything for photoshop.

There isn't a serial number for Photoshop CC, you just sign in. Try signing out of the Creative Cloud app, restarting your system, and signing in again.
Benjamin

Why is my CS6 Premium suddenly not working? It says trial has ended

I have purchased CS6 Premium Mac for students and teachers in July 2012 and it was working perfectly fine. But now it says my trial has ended. I tried to fill in my activation code again, but this is not accepted. Please help!

For this kind of question, you'll have to call Adobe Customer Support. It can't be handled by us ordinary users here, sorry.

I keep getting pop ups saying that my subscription has expired? I have paid and have credit because this has happened before and I paid 3 times. Can I just download the programs rather than pay a monthly charge?

I keep getting pop ups that say my subscription has expired? I have paid and have credit because this has happened before and i paid 3 times. Can I just buy a download instead of paying a monthly subscription?

We often find this happens when the wrong software gets run (so the subscription doesn't apply).
So,to start with what exactly is your subscription for - please check your account details and confirming email?

After my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access m

after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?

sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe.

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I c

Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!

Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh. The update contains the entire application. Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number.

I tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until Mar

i tried to open my adobe illustrator and this window popped up saying my trial had ended. i was not using a trial version, i have been paying monthly. so i went into my account online and my account still reads that my plan is active and will be until March 11, 2015. can you please tell me what the issue is and what i need to do to fix the problem.

The CC purchased in March 2014 is active & working. Please follow :
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
In case the issue is still unresolved, you can use the Contact Support link in the above links.
Regards
Rajshree

I upgraded to lightroom 5 which I paid for in Dec and last week it stopped access to develop module saying my trial had ended.

I had a purchased an upgrade to lightroom 5 back in Dec and last week it disabled my use of develop module saying my trial has expired. On my account it says I purchased the upgrade and have a serial number. It is not giving me an option to enter serial number anywhere.

Lightroom doesn't launch or returns "Develop module is disabled" error after 5.5 update
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have paid and cc says my trial has ended?

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