I have paid for Adobe Revel Premium but the settings in REVEL do not show this.

I am looking for away to contact Adobe but am going around in circles on the web site.
1. How can I force the REVEL program to refresh the subscription?
2. How can I contact Adobe to organise this for me?

Just joined and have no idea where to post but have seen the above message.  I have logged in to my account this morning and all my images have gone.  it tells me I can now add images and I have thirty days left of my FREE version.  what is going on! I have a paid up subscription and I resent having to do this to find out whats happened.
Sorry if this is in the wrong place but I am a little upset.  Any guidance you can give me would be very appreciated as regards sorting out the problem and getting to the right place on the forum community.

Similar Messages

  • TS1702 I have paid for Photo Wall pro but the app says Photo Wall Lite. How do I fix this?

    How do I get the app I've paid for?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I have multiple imap accounts on thunderbird, but the last two accounts will not show messages in the inbox.

    I have 7 imap accounts some with several subscribed folders. One is a gmail account. The others are from a personal .com. Everything works fine, including the gmail, except the last two accounts added will not sync the inboxes. The sent boxes sync fine, but I see no messages in the inboxes of just the last two accounts added. I know the imap server is working properly as the messages received to these accounts can be viewed via webmail, and the inboxes sync just fine on my email on my phone. I have been over and over all the settings from account to account. What am I missing. Please help.
    Thank you.

    Security Software and Related Troubles
    http://support.apple.com/kb/TS3125          Basic Troubleshooting
    http://support.apple.com/kb/TS3297          Advance Troubleshooting
    http://support.apple.com/kb/ts1629          Ports List
    Basics
    Check correct date, time, and timezone.
    Log in as administrative user account
    Verifiy iTunes updated
    Update Operating System “OS” (Ms Windows, Mac OSX)
    Update Modem / Router firmware
    Update security software (Antivirus, Firewall)
    Remove Outdated Security Software (Always restart afterwards)
    Advanced
    Remove Mobile Software not used anymore
    (Motorola, Android, Nokia, Sony, Blackberry)
    Add Apple programs to firewall permissions
    Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
    Permit Domains - apple.com , edgesuite.net , mzstatic.com
    Disable Security Software
    Remove Security Software (restart!)
    Delete “Hosts” file and restart, or edit and save.
    Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
    Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
    http://support.apple.com/kb/HT1923
    http://support.apple.com/kb/HT1925

  • I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

    I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

    Hi la recruiter,
    There are a few types of files that Acrobat can't convert--and PDF files with security applied is one on them. I'm happy to cancel your subscription, if you decide that it's not going to work out for you. Please confirm that you'd like me to proceed with the cancelation, and I'll take care of it right away.
    Best,
    Sara

  • I have paid for adobe but everytime i try to upload a pdf to adobe and convert it to word it fails !!! i have been trying for days now

    I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting

    Hi Scott,
    I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
    Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
    Let's start with some basic troubleshooting:
    Clear the browser cache and try again.
    Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
    Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
    Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
    Best,
    Sara

  • Have paid for adobe cloud but now it is say start your trial

    have paid for adobe cloud but now it is say start your trial

    There are no billing issue, I have got it confirmed.
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to: Re: Top Ten Questions About Creative Cloud
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards
    Rajshree

  • TS3297 I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection

    I have paid for a rental movie but cannot download it. It keeps saying there is a download error retry and I have been for an hour. There is nothing wrong with my internet connection.How do I get it?

    There is nothing wrong with my internet connection.
    Is that a -50 error message, jolyn?
    If so, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I have paid for additional iCloud storage but its not updated on my devices

    I have paid for additional iCloud storage but its not updated on my devices
    How Long does it take, its been 24 hrs already

    The iCloud storage is for your backup, it will not make your device capacity larger.

  • I have paid for germany skype number,but i didn't ...

    I have paid for germany skype number few days ago,and i was noticed that this number was awaiting for confirmation,
    But i still didn't cant find this number in my account unitl today,what's the problem?

    Hi, Fdsportscast, and welcome to the Community,
    If the timeframe has passed for your new number to be activated,  you will need to contact Skype Customer Service to enquire further.  We here in the Community do not have access to the records which would provide explanation.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Why  can't I install paid apps on on my iPod that I have paid for on my iPad with the same account

    why  can't I install paid apps on on my iPod that I have paid for on my iPad with the same account

    Tom,
    Are the iPad Apps specified to iPod compatible?

  • I am currently using text edit and trying to save in icloud.  But the option of icloud does not show in the 'where' box?

    I am trying to save a file in text edit in icloud.  But the option of icloud does not show up in the 'where' box?

    You cannot. iCloud is not for textedit
    Read here https://discussions.apple.com/message/20351781#20351781

  • My ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty

    my ipod is disabled and say connect to iTunes when i connect to computer it say enter the pass cod but the ipod browser it's not showing ..any one can help me please, ty

    Place the iPod in Recovery mode and then restore

  • I have payed for Adobe acrobat pro but now i can not convert a pdf document to a word format, why?

    I have payed for Adobe acrobat pro for one year and it is valid to november 2015, but now i can not convert a pdf document to a word format, why ?

    Hi m_karhulinna,
    If you have Acrobat Pro, you can save directly to Word format from within Acrobat by choosing File > Save as Other > Microsoft Word > Word Document.
    (It sounds like you may be trying to use the ExportPDF online service, which is separate from Acrobat, and not necessary in your case.)
    Best,
    Sara

  • My daughter has an 16gb ipad I have paid for extra cloud storage  but since I have the storage on the ipad is saying 1gb left and shes not downloaded any apps? any answers would be gratefully received  a

    I am confused and not very techy!! My daughter has a 16gb ipad I have paid for extra storage on the cloud so she can have movies on it but since I have done this the ipad is saying shes only got 1gb left even tho it says she's used 12.0 although she hasnt any apps downloafed please help!

    Hi!  On her iPad, go to Settings > General > Usage and that will show you what apps (I'm suspecting it could be Photos and Camera.) are taking most of the space on it.  The extra iCloud storage will not increase local storage on the iPad itself.

  • I have repeatibly loaded Adobe Acrobat Reader but the Plugin Check gives me Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update. While the plug in check is important it is quite bothersome at present. Please help.

    EVERY TIME the browser boots it kicks off the plug in check. I understand that this is important but it is currently a pain. Once I update Adobe Acrobat Plug in the browser does not recognize that the plug in has been installed and keeps coming up and up an up an up.
    This is the message I get.
    Adobe Acrobat
    Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update
    Please get back with me regarding a fix.
    Jeff

    [discussion moved to Creating, Editing & Exporting PDFs forum]

Maybe you are looking for