I have paid for adobe to convert PDF. Having trouble getting the document to convert.

Cannot get my document to properly convert.

You'll want to ask in the proper forum: Adobe PDF Pack (read only)

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I have paid for adobe but everytime i try to upload a pdf to adobe and convert it to word it fails !!! i have been trying for days now

I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting

Hi Scott,
I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
Let's start with some basic troubleshooting:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
Best,
Sara

Have paid for adobe cloud but now it is say start your trial

have paid for adobe cloud but now it is say start your trial

There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

HT201400 i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the

i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store

Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases.

HT2506 I am trying to convert word document to a PDF but only half the document accurately converts. Is there a way to fix this?

I am trying to convert word document to a PDF but only half the document accurately converts. Is there a way to fix this?

I have found that complicated document structures causes Word to split the document into parts, but I've always gotten the whole thing, in multiple documents.
However, with two pages, I can't imagine it is that complicated.
Any odd fonts or paragraph styles?

I have a factory unlocked 4s I'm haveing trouble with the mms withI have a straight talk I'm useing the sim card swap with tmoblil sim card I'm following the insructions but it works for a while and then its gone. I've set the settings at least ten times

I have a factory unlocked 4s I'm having trouble with the mms with straight talk I've been useing the sim swap system with tmobile i have put the settings in five times. The setting won't stay it works for a while and then it's gone. I'm not in a good coverage area but when i put the settings in i make sure i'm getting a good signal or near wifi. any suggestions would be great.

Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
I understand you have done all necessary troubleshooting steps that should have enabled you to send messages to iPhone users without them having to disable iMessage. Have you tried contacting Apple Support regarding the inability to send a text message to iPhone users? Apple can be reached at (800) 275-2273.
In addition, do you get a certain error message when your WiFi stops working? Have you verifed that Auto Switch network is disabled? To disable this setting simply to go Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called `Auto network switch. If you are still experiencing difficulties, please feel free to reach out to us for further assistance.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

I have an older IPOD that I'm having trouble getting new purchases on to my IPOD. I use to have a source list on the left hand side of screen where I dragged my purchases to and they downloaded. Can't find place to check manual vs. auto sync.

I have an older IPOD classic that I'm having trouble getting new purchases from library to IPOD. I use to have a IPOD icon in the source list on the left side of the screen. Now that is all gone. My purchases are coming up as recently purchased but can't figure out how to get them transferred to IPOD. I also can't find how to confirm setting is for manual not auto sync as the first computer I had blew up and am now using a different one. I haven't had any of these problems prior to the updates.

G'day Mate,
As an avid flight simmer I bought a new soundcard my previous was
an audigy 2 platinum ex with an external module I really liked but somehow all of a sudden I was getting a screech when using FS9 sor I opted to change to the present. Well stone the crows my soundcard was auto updated with new drivers and well you guessed it the soundcard did not show in the sound video controllers window No I have just joined this forum and it looks like3 you may have the answer for me . I am now going to do as you suggest and see what happens.
I shall return with the outcome of my dilemma.
Many thanks for your sound advice ( pardon the pun)
Pat
Ret'd Viet Vet

I have paid for Adobe Revel Premium but the settings in REVEL do not show this.

I am looking for away to contact Adobe but am going around in circles on the web site.
1. How can I force the REVEL program to refresh the subscription?
2. How can I contact Adobe to organise this for me?

Just joined and have no idea where to post but have seen the above message. I have logged in to my account this morning and all my images have gone. it tells me I can now add images and I have thirty days left of my FREE version. what is going on! I have a paid up subscription and I resent having to do this to find out whats happened.
Sorry if this is in the wrong place but I am a little upset. Any guidance you can give me would be very appreciated as regards sorting out the problem and getting to the right place on the forum community.

HT201493 Hi guys I'm wondering that if you buy an iphone online and have paid for it you've been using it can the seller get the phone blocked ?

Hi guys I'm wondering that if you buy an iphone online and have paid got it and you've been using it can the seller get the phone blocked even though you own the phone and you have proof you bought the phone ?

Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

I have a new MacBook and I'm having trouble with the help section. I would like to rearrange the order of my photos with in an Event, how do I do this? I follow the directions but it will not work. Thanks for some tips.

I have a new MacBook Pro and I'm having trouble with some of the Help sections. I want to rearrange the order of my photo's within an Event. I have followed the directions but it will not let me do it, what am I missing? Thanks for any tips.

Are you talking about iPhoto? If you are please post this in the iPhoto forum, thanks!

Cannot Convert PDF to Word because the "document is too large". What can I do?

I am trying to convert a document to word from PDF, but acrobat.com keeps returning a message that the 'document is too large'. What are some our options?

What's the size of the source doc? ExportPDF conversions are limited to 100 MB.
[topic moved to ExportPDF forum]

HT4623 i have a i-phone and am having trouble getting the voice off can someone give me advce

Can someone tell me how to get the voice that keep telling me who is calling what number i am dialing etc off my i-phone

iPhone 3G IOS 4.2.1 is the latest & greatest. There's no more updates for this iPhone.
You have to buy a new iPhone since most apps target IOS 6 & IOS 7.

I have paid for Adobe Acrobat XI Pro OCR but it will not recognise a letter in the serial number for me to update my adobe account and any of the programs I have tried using to convert a PDF file on a Mac to a word doc it is converting file with funny sym

I have been supplied info in an email to copy and paste for a new product purchase "Adobe Acrobat XI Pro OCR" but am unsure how and where to copy and paste to. There is also a link below the serial number. I have tried entering serial number into my Adobe ID but it is not recognising one of the letters in the 24 Digit serial number??? Also I have tried other products previously downloaded to convert a 7 page PDF file on my Mac and convert it to a Word doc but everything I have tried is converting the file to display some text correctly but also displays random symbols and fonts in place of the handwritten info filled in on the form... also getting blank pages included instead of the info??? Would appreciate some help... I am older generation and not always tech savvy, and it is doing my head in haha.

Hi Jock,
I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara

I have paid for adobe but the apps still say trial rather than install by them why?

I brought adobe yesterday and have downloaded the cloud app. however when I go onto the desktop and look for apps they all say try against them rather than install.

Creative Cloud Help / Creative Cloud applications ask for serial number
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html

I have paid for adobe cloud but now it says 'Trial expired'

I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.

Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

I have paid for adobe to convert PDF. Having trouble getting the document to convert.

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