I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy. Can anyone help
I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?
Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.
Similar Messages
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I subscribed to iTunes Match and would like to sync my music on multiples devices that have different Apple IDs within the same iCloud family.
Can someone indicate the way to proceed?
Thanks.Hi,
You can't use family sharing or multiple Apple IDs with iTunes match.
ITunes match is only attached to Apple id that you used to subscribe.
Jim -
Can I unsubscribe to itunes match and have the $24.99 refunded
You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I noticed a couple of days ago that my url bar on my imac was no longer there,I am new to the apple community and I am not sure how to progress with my qustion. I have tried selecting :- view / customise toolbar but the dropdown box which has various options to drag and drop does not show the address bar I am stuck can you help
Thanks.... I too had this problem and didn't have a clue why it disappeared at times and how it reappeared as well. Got another bird with the same stone
Re: I have lost my Safari url bar ,tried view/customise toolbar but when box opens there is no address bar to drag back can anyone help please
Aug 15, 2012 10:09 PM (in response to jame5allen)
Go to: Safari>View Menu>Select 'Show Toolbar'.
BCV -
I have FCPX 10.0.0 I'm trying to install updates. It's not allowing me to do this. The App Store says I did not buy the FCPX from the App store. Which I did. Can anyone help me figure out how to update my FCPX?
Hi , a similar thing happened to me with another piece of software .. it was then that I realized I have two accounts .. I have no recollection of setting up two but it seems I did somewhere along the line.. I have jimkells and the second is [email protected] .. so when I logged in as the other acc there it was and I was able to update .. could it be FCPX was bought on another user account ??
Jim -
Hi, I have an iPhone 4 which rings people when it is locked, whether or not in my pocket. I always lock it when not using it. Can anyone help? It is calling random numbers, not the last person or anyone even recently called on my recents list. Thanks
Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
my iphone 4 keeps flashing up with 'this device is not accessorised for this iphone' and its not plugged into anything, can anyone help?
The most common reason for this message is, the iPhone dock port needs to be cleaned, use a clean dry tooth brush. See if this helps. If you keep getting the message, then clean the dock port again very carefully with isopropyll alcohol, expecially the pins which are on top of the dock mid rib. If still problems make appointment with Apple Genius.
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My iphone is blocked and I am being told to plug it in to itunes but the itunes it was set up with is not recognizing the device - can anyone help?
I also live in the United States so redownloading shouldn't be a problem.
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I bought itunes match and when trying to turn it on in my iphone 5, it tells me I am not currently subscribed... how do I fix this??
Welcome to the Apple Community.
Settings > General > Restrictions, make sure you are allowed to make changes to accounts. -
I tried to launch iCloud on iMac. I Changed my e-mail address recently, and iMac doesn't seem to know it. Even worse, it doesn't know any password I've used with Apple ID. Can anyone help me?
No, i don't. if i did i would have tried it. do you have to sign up an appled ID for iCloud? If the answer is yes then they should mention that in the set-up instructions.
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I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?
You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a). (@me.com addresses are no longer available as new addresses.) Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost. They are permanently tied to the original ID you used to purchase them. You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud. -
Cannot download new U2 album. Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
It was given free to everyone on tuesday as part of the iPhone 5 event/announcement, so it will show as purchased in the store.
If this is on your iPhone then either turn Settings > iTunes & App Store > Music (under 'show all') 'on' - it should then show in the Music app with a cloud icon against it for downloading.
Or go to the Purchased tab in the iTunes store app, select Music, and it might then show under 'Various' - when downloaded it should correctly be under U2 in Music.
If you are using your computer's iTunes then you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option on a computer is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download. -
I just tried to copy text from power point to a word document. Since then the word document is frozen an shows no reaction. Also can not restart word. Can anyone help me to unfreeze or recover the word document?
If the PDF page content is an image (for text that'd by the image that any scanner provides) then it is an image that exports to Word.
Regardless, Adobe Reader cannot export PDF page content, cannot create PDF and cannot manipulate PDF page content.
Adobe Reader is a PDF viewer only.
Perhaps you have a subscription to one of Adobe's online subscription services.
(ExportPDF, PDF Pack, etc.)
Each of the online subscription services have their own dedicated user-2-user forums.
Easy find as there here in Adobe's Forums. Hmmm, just dumping somewhere means ... Ah well, won't go there. Miss Manners would not approve eh.
Resources for getting into a dialog with Adobe:
(other than the user-2-user forums)
~~~~~~~~~
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well... -
I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?
ladislavfromcygnet wrote:
Thank you Shootist007. I cannot do even Update now. I probably should have spent the same amount of money on a new IMac!
No not really. If this is a brand new Macbook Pro take it back for a refund. Apple has a 14 day No Questions Asked return policy for Full refund.
Take it back, get the Full Refund (DO NOT LET THEM TRY TO FIX IT. YOU BOUGHT A NEW COMPUTER NOT ONE THAT HAS BEEN WORKED ON OR NEEDS TO BE FIXED) and then decide whether to buy another Macbook Pro or the iMac. Or you could return it, get the Full refund and buy some other brand computer. -
I recently ran adobe premiere cs6. I went to open recent project. It had loaded up but did not show any windows can anyone help me.
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
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