I have paid for my subscription but it is asking me to pay again and won't let me do anything?

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf
Or contact Customer Support for ExportPDF - http://helpx.adobe.com/contact.html?product=export-pdf
I hope this helps!

Similar Messages

  • After trial I have paid for lightroom yet the app still asks me to pay? What should I do?

    My trial finished so I paid monthly rate for lightroom, yet it asks me to buy all the time. I have received the invoice! How to run lightroom?

    DomGol if you have a purchased license then it may be that there is a connection error between the computer and our activation server.  You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Have paid for adobe cloud but now it is say start your trial

    have paid for adobe cloud but now it is say start your trial

    There are no billing issue, I have got it confirmed.
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to: Re: Top Ten Questions About Creative Cloud
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards
    Rajshree

  • I have paid for the photoshop, but I haven't  received the E-mail of its installation. What should I do?

    I have paid for the photoshop, but I haven't  received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

    Video apps in the Cloud suite (such as Premiere Pro and After Effects) are 64 bit only and will only run on 64 bit processors and 64 bit operating systems.
    If your computer is running a 32 bit operating system (e.g. Win 7 32 bit) then you will not able to download those apps since they will not run on your computer.
    http://www.adobe.com/products/creativecloud/faq.html#desktop-products
    Which desktop applications in Creative Cloud require 64-bit operating systems?
    With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

  • How do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

    how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

    Remove all current Adobe software.  Download Adobe Cleaner Follow instructions.

  • How do I go from a trial version to full version of adobe products when I have paid for a subscription

    How do I get the licence number to enable full versions of the adobe products coming from trial to full product using cloud subscrip[tion

    If you have paid for a subscription, try signing out/in to the desktop app to reset it: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    If that doesn't help, try the connectivity steps here (especially hosts file): helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Solution 2 may help as well: helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    Contact Adobe tech support if you are still having issues: helpx.adobe.com/contact.html

  • How do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Re: I paid for the subscription, but it does not w...

    I paid for the subscription but it is not active yet.
    Regards,

    Hi,
    Could you please try again 9pm GMT today as your subscription was purchased initially on the 12th around 9pm GMT
    GMT time: http://wwp.greenwichmeantime.com/
    If minutes are still not reset then file a support request through customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • I have a Photoshop CC subscription but I cannot see it in "My products and services"

    I have a Photoshop CC subscription but I cannot see it in "My products and services".
    I tried to follow http://helpx.adobe.com/x-productkb/global/find-serial-number.html , but that DOES NOT HELP.
    Thanks.

    Hi ytwong,
    I am Email ing you an link which you have already recieved in mail when your was placed & approved. By using that link you got in the mail or that I will Email you, you will be guided appropriately.
    You have an active subscription.
    Kind Regards,
    Rajshree

  • The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

    The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!

    If for some reason you have failed to maintain a backup copy of your computer ( not good), then transfer purchases form your ipod.
    Without syncing, click File>Transfer Purchases

  • Puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in l

    puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in library after purchase. Normaly after i purchase from itunes, it is a free download any time after, and on my other devices.
    Why can't itunes locate these files?

    It has always been very basic to maintain a backup of the important files and data on your computer.
    Use that backup to put everything back.

  • Firefox for Mac preferences shows .qif file format for quicken as "quicktime image format"-wrong application and won't let me select anything else

    Post to Firefox forum; Oct.2011
    Re: Quicken 2007; Mac OS 10.5
    Problem: can’t import or download Qif format files into quicken from bofa or Chase. Mac can’t recognize; how do I set preferences in Firefox (or Safari).
    https://support.mozilla.com/en-US/questions/new?product=desktop&category=d1&search=Firefox+for+Mac+preferences+shows+.qif+file+format+for+quicken+as+%22quicktime+image+format%22-wrong+application+and+won%27t+let+me+select+anything+else&showform=1
    Hello,
    I previously used Firefox on my old Mac G4 with OS 10.3.9; the above issue existed with that system and Firefox 2.00.2 (or similar). I then "tried" to move to a G5 Mac with OS 10.5, hoping that an updated Mac Operating system and updating Firefox would solve that problem.
    I'm now working on my son's MacBook Pro, OS 10.5.8, 2.4 ghz Intel Core 2 Duo; 2gb Memory; 2 gb 667 Mhz DDR2 SDRAM.
    I still have a problem in Firefox Preferences trying to download .qif files. BofA Mortgage accounts only allow downloading of .qif files. My .qfx download works fine, but the error message is as follows:
    The error message is that this is a corrupted file or one that Preview doesn't recognize.
    and it is still a problem when trying to download Quicken .qif format files for our B of A mortgage.
    The preferences for Firefox under File Helpers won't let me name the extension I want; instead, it CONFUSES .qif (Quicken Interchange Format) with .qtif (Quicktime Image Format) for Mac.
    Therefore, when I download .qif files and try to import them to Quicken, I get a message that this is a corrupted file:
    thanks for any help.
    Val in Seattle

    Well, in the end, I just gave up and deleted the photos, in the hope that it was something to do with them. Took some more photos and they seem to have imported without any problems at all.
    Given that the same irksome photos loaded on the wife's macbook without so much as a murmur, how weird is that?
    Still- all's well that ends well. Thanks for the suggestions- much appreciated.
    Matt

  • Pop up is in safari from a third party website and won't let me do anything in safari unless I click on it. I don't want to click on it because it is probably a virus.  I hae tried restarting safari and also the computer, but it's still there.

    Pop up is in safari from a third party website and won't let me do anything in safari unless I click on it. I don't want to click on it because it is probably a virus.  I hae tried restarting safari and also the computer, but it's still there.

    Thomas' answer is the preferred technique. Sometimes, these pop-ups will block you from quitting Safari. In that case, press option+command+esc, select Safari, and Force Quit. Then, use the shift key with Safari when relaunching it, per Thomas' suggestion.

  • What am i to do if my apple macbook air won`t let me log in? i enter the right password, but the log`in window appears over and over again, and won`t let me enter my account!!!

    what am i to do if my apple macbook air won`t let me log in? i enter the right password, but the log`in window appears over and over again, and won`t let me enter my account!!!

    Try restting the password.  Boot into Recovery (⌘R), in the Menu Bar, you'll see the option to reset password.

  • I paid for the subscription, but it does not work.

    I paid for the subscription with Western Union and It doesn'n work.
    Solved!
    Go to Solution.

    alkilic75 wrote:
    I paid for subscription,I`ve got mail that my purchase was delivered but on the phone I got message that I need to buy credit to make a call.Can anyone help me about it.Thank you..
    Hi,
    Your subscription minutes will be reset on the 29th as you initially purchased subscription on the 29th of August: https://secure.skype.com/account/purchase/history/​orders
    Recurring payment is taken 3 days in advance in order to avoid any last minute delays: https://support.skype.com/en-gb/faq/FA1781/How-can​-I-pay-for-a-subscription#5
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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